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Mail address occupied but not registerd when I ask for password reset

Mail address occupied but not registerd when I ask for password reset

Hi,

 

When I try to create a new account for my wife I get the message that the mail address is in use. I then went to "forgot my password" according to the FAQ to see if she's created an account and forgot about it. In that dialog I get the messege that now account exist with this mail address.

 

Any ideas how to get around this problem?

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1 Reply

Hey @ChristerLindell!

 

We'd recommend you get in touch with us via this contact form.

 

You can also find us on Facebook or Twitter.

 

Give us a shout, we'll be happy to help.

 

Anyk17

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