Mails received in wrong language

[Fredsky]

Plan

Premium

Country

Belgium

My Question or Issue

I live in Belgium and speak French. I receive all the mails in dutch. How can I change that ?

Regards,

Fred.

[Maxim]

Hey @Fredsky ,

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this.

I hope this helps!

[Fredsky]

Hi,

My issue is that I checked the website and there's a strong tendency to
push community as a help source. I haven't find any mail address or webform
that could allow me to drop a message.

So, if you can point me a contact so that I can complain about my issue, I
would be extremely grateful.

Fred.

[Maxim]

Hey @Fredsky ,

I've just checked the site that I linked in my initial post, and it does show two available ways to contact the Spotify Customer Service directly. 🙂

[Fredsky]

Hi,

Indeed. It seems accessing the link you gave me from my phone led me to a
generic page. Doeing the same on desktop led me to a page with support
information.

Thanks 🙂