Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
3 weeks ago
303 Views
0 replies
6 likes
Security

303 Views
0 replies
6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Thursday
Faithless2o
Regular
436324 Views
971 replies
108 likes
Account

436324 Views
971 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1193948 Views
119 replies
116 likes
Account

1193948 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
106366 Views
70 replies
11 likes
Account
Login
Premium

106366 Views
70 replies
11 likes

Cant recover old account to close it

So i want to link my Facebook to my current account but apparently its already linked to an old account i forgot about. I want to close that old account but its linked to an email i haven't used in years and i cant remember the password to change the...

DPhantom
Visitor
So i want to link my Facebook to my current account but apparently its already linked to an old account i forgot about. I want to close that old account but its linked to an email i haven't used in y...
2020-01-22 6:50:30 PM
2020-01-22 9:25:28 PM
OneByBoo
Roadie
529 Views
1 replies
0 likes
Account

529 Views
1 replies
0 likes

Superuser Contribution No Display Name

PlanFreeCountryIndonesiaDevice(Oppo, laptop)Operating System(iOS 10, Android , Windows 10,etc.) My Question or IssuePlanFreeCountryIndonesiaDevice(Oppo, windows 10)This is the forth time I'm trying to post something in this buggy website, pls this ti...

adam891
Casual Listener
Plan Free Country Indonesia Device (Oppo, laptop) Operating System (iOS 10, Android , Windows 10,etc.) My Question or Issue Plan Free Country Indonesia Device (Oppo, windows 10...
2020-01-19 4:38:25 PM
2020-01-22 4:59:02 PM
Petya
Community Legend
508 Views
5 replies
0 likes
Account

508 Views
5 replies
0 likes

Superuser Contribution Spotify don't accept my name from Facebook

I've been waiting for over 24 hours.My name has not changed so far.

Reisnecker
Visitor
I've been waiting for over 24 hours. My name has not changed so far.
2020-01-17 10:24:43 PM
2020-01-22 4:52:45 PM
Petya
Community Legend
498 Views
2 replies
1 likes
Account
Premium

498 Views
2 replies
1 likes

Solved!!Superuser Contribution Upgraded to Family Spotify

Hello, I have recently upgraded to Spotify Family and before that, I used to have playlists for the sort of music some of my family members liked to listen to before. I never actually listened to these playlists myself as I didn't like the music. Now...

CaptainGalaxy
Casual Listener
Hello, I have recently upgraded to Spotify Family and before that, I used to have playlists for the sort of music some of my family members liked to listen to before. I never actually listen...
2020-01-14 10:37:25 PM
2020-01-22 10:20:06 AM
Petya
Community Legend
1176 Views
4 replies
0 likes
Account
Premium
Subscription

1176 Views
4 replies
0 likes

Solved!!Superuser Contribution Premium Family login after being deleted

Hello, i have a family premium account and deleted accidently one of my children from the account. When opening the link I sent him to join the account it says that I can't add myself to my own account. However he has his own account on his own devic...

dirkvh
Casual Listener
Hello, i have a family premium account and deleted accidently one of my children from the account. When opening the link I sent him to join the account it says that I can't add myself ...
2020-01-05 10:27:07 AM
2020-01-22 8:14:45 AM
Petya
Community Legend
1307 Views
6 replies
0 likes
Account
Login
Premium

1307 Views
6 replies
0 likes

Superuser Contribution [Playlists] How do I stop Spotify from adding tracks to my playlist?

It’s really annoying cause I don’t want your **bleep**ing suggestions. If I did then there’d be no point of creating a playlist with music that I LIKE. So stop. Seriously. Also stop adding more songs after I try to delete the ones you add. Please let...

Saizon
Regular
It’s really annoying cause I don’t want your **bleep**ing suggestions. If I did then there’d be no point of creating a playlist with music that I LIKE. So stop. Seriously. Also stop adding more songs...
2018-07-02 6:04:38 PM
2020-01-22 2:10:15 AM
Spu8
Visitor
520835 Views
85 replies
169 likes
Other

520835 Views
85 replies
169 likes

Account Change

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan i change my actual Account into a family Account?

TinaWiechmann
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Can i c...
2020-01-21 10:22:55 PM
2020-01-21 11:30:25 PM
Emilia_8
Community Legend
766 Views
1 replies
0 likes
Account

766 Views
1 replies
0 likes

Solved!! Can't upgrade from Premium to Family

I am on a Mac using Chrome browser, I have a Premium account. When I am on the account page I go to "Available Plans" and try to upgrade to the Family Plan, but every time it just results in a red box that says "Oops! Something went wrong, please try...

thinkbigthings
Casual Listener
I am on a Mac using Chrome browser, I have a Premium account. When I am on the account page I go to "Available Plans" and try to upgrade to the Family Plan, but every time it just results in a red bo...
2020-01-18 7:27:05 PM
2020-01-21 1:12:36 PM
Luan
Spotify Star
1033 Views
4 replies
0 likes
Premium

1033 Views
4 replies
0 likes

Download greyed out songs from online playlist?

PlanPremiumCountryUnited States DeviceSamsung Galaxy j7Operating SystemAndroid 9 My Question or IssueI have been searching spotify attempting find a song mash-up that I discovered on YouTube which contains the 2 songs "I fall Apart" by Post Malone an...

rvp101
Visitor
Plan Premium Country United States Device Samsung Galaxy j7 Operating System Android 9 My Question or Issue I have been searching spotify attempting find a song mash-up that I ...
2020-01-20 9:01:35 PM
2020-01-21 1:05:16 PM
Billy-J
Spotify Star
678 Views
2 replies
0 likes
Premium

678 Views
2 replies
0 likes

Superuser Contribution Account hacked

Plan:PremiumCountry: U.S. Device(iPhone 8, Macbook Pro late 2019) Someone keeps on hacking onto my account. I already tried signing out of all my accounts and changing my password. The person just hacked my account again.

Jay109
Visitor
Plan: Premium Country: U.S. Device (iPhone 8, Macbook Pro late 2019) Someone keeps on hacking onto my account. I already tried signing out of all my accounts and cha...
2020-01-18 5:32:50 PM
2020-01-21 11:42:02 AM
Petya
Community Legend
407 Views
2 replies
0 likes
Account

407 Views
2 replies
0 likes

Superuser Contribution Dispositivos en la cuenta familiar

Hola amigosQueremos dar de alta el spoty familiar. El tema es que cada entre mi casa y mis dos hijos tenemos 6 alexas. La intención es hacer una cuenta para cada alexa, puedo escuchar la música de spoty en los dispositivos alexa. Me temo que alguna v...

leecassa
Casual Listener
Hola amigos Queremos dar de alta el spoty familiar. El tema es que cada entre mi casa y mis dos hijos tenemos 6 alexas. La intención es hacer una cuenta para cada alexa, puedo escuc...
2020-01-12 8:29:33 PM
2020-01-21 9:11:04 AM
Petya
Community Legend
4060 Views
4 replies
0 likes
Account
Premium
Subscription

4060 Views
4 replies
0 likes

Family Plan - Cannot listen on seperate devices at the same time

FamilyCountryU.KDeviceVarious (Iphones & Sonos) My Question or Issue Hi, My wife and I cannot listen on our phones at the same time. It stops playback for one of us. We 100% have separate accounts and email addresses, and are logged into the correct ...

NickSinc
Newbie
Family Country U.K Device Various (Iphones & Sonos) My Question or Issue Hi, My wife and I cannot listen on our phones at the same time. It stops playback for one of us. We ...
2020-01-20 1:08:21 PM
2020-01-21 7:33:45 AM
OneByBoo
Roadie
602 Views
1 replies
0 likes
Account
Premium

602 Views
1 replies
0 likes

Cant connect to my account and pw reset email not working either

Spoiler (Highlight to read) Hi, I am using the app on a kinda old Samsung device and when I opened the app after work, I was disconnected and couldnt reconnect. I asked for a pw reset email but everytime I clic on it, it says that the link has expire...

Dwxyne
Visitor
Hi, I am using the app on a kinda old Samsung device and when I opened the app after work, I was disconnected and couldnt reconnect. I asked for a pw reset email but everytime I clic...
2020-01-20 5:58:46 PM
2020-01-21 7:29:51 AM
OneByBoo
Roadie
521 Views
1 replies
0 likes
Account
Login

521 Views
1 replies
0 likes

Please allow display name change

PlanPremiumCountryUSADeviceiPhone 8Operating SystemIOSMy Suggestion(s)Hello. My name is Cole. I do understand we cannot usernames but I have my reasoning for wanting the ability to change display names. People change their names in real life and onli...

Kouzie0_0
Visitor
Plan Premium Country USA Device iPhone 8 Operating System IOS My Suggestion(s) Hello. My name is Cole. I do understand we cannot usernames but I have my reasoning for wanting the ability to ...
2020-01-21 6:55:38 AM
2020-01-21 7:23:09 AM
OneByBoo
Roadie
442 Views
1 replies
1 likes
Account
Other
Premium

442 Views
1 replies
1 likes

Problem managing my podcast

PlanFree with this account.Country DevicePCOperating SystemWindows 10 My Question or IssueHi! I just linked my podcast to Spotify via one of my accounts (*snip*). But I can't manage the show. When I go to "catalog" and click on the podcast (Gente dic...

Hogarmenos
Casual Listener
Plan Free with this account. Country Device PC Operating System Windows 10 My Question or Issue Hi! I just linked my podcast to Spotify via one of my accounts (*snip*...
2020-01-20 11:52:10 PM
2020-01-21 2:17:21 AM
Hogarmenos
Casual Listener
813 Views
2 replies
0 likes
Account
Other

813 Views
2 replies
0 likes

Solved!! does email notification on posts work?

this is a question about the community, not the product. Although i've indicated that i want to receive email notifications when someone replies to one of my community posts, i never receive any. i've checked that the option is set properly and that ...

eschurr
Roadie
this is a question about the community, not the product. Although i've indicated that i want to receive email notifications when someone replies to one of my community posts, i never r...
2020-01-04 6:35:44 PM
2020-01-21 1:47:12 AM
Billy-J
Spotify Star
1027 Views
10 replies
0 likes
Other

1027 Views
10 replies
0 likes

connection with family premium not possible

PlanPremiumCountryGermanyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuewe have family premium but my husband cannot connect. His cellphone always tells him that he...

lemrb
Visitor
Plan Premium Country Germany Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue we have fam...
2020-01-20 5:37:18 PM
2020-01-21 1:34:22 AM
Billy-J
Spotify Star
359 Views
1 replies
0 likes
Premium

359 Views
1 replies
0 likes

account being logged in elsewhere

So I was listening to music and all of a sudden my account was being used on someone else's IPhone. So, I quickly changed my password to something completely different that I don't use for any of my other online stuff. 10 minutes later, my account is...

arman_nessar
Casual Listener
So I was listening to music and all of a sudden my account was being used on someone else's IPhone. So, I quickly changed my password to something completely different that I don't use for any of my ...
2020-01-20 8:26:52 PM
2020-01-21 1:31:26 AM
Billy-J
Spotify Star
495 Views
1 replies
0 likes
Account
Security

495 Views
1 replies
0 likes

CHANGE COUNTRY ON ACCOUNT

PlanI want to join a PREMIUM Family account, however it's telling me i'm in the wrong country CountryIt is currently set to Mexico but want to change to UK DeviceMacBook Pro (Retina, 13-inch, Early 2015) Operating SystemiOS 10 My Question or IssueHey...

jeaninegasser
Visitor
Plan I want to join a PREMIUM Family account, however it's telling me i'm in the wrong country Country It is currently set to Mexico but want to change to UK Device MacBo...
2020-01-20 12:32:42 AM
2020-01-21 1:25:51 AM
Billy-J
Spotify Star
285 Views
1 replies
0 likes
Account

285 Views
1 replies
0 likes

New password not working after reset

PlanPremiumCountryUSADeviceNote 9 and Desktop PCOperating SystemAndroid Version 9 and Windows 10 My Question or IssueI believed somebody else may be using my account so I reset my password and logged out of the account everywhere using the "Sign out ...

beefiest
Visitor
Plan Premium Country USA Device Note 9 and Desktop PC Operating System Android Version 9 and Windows 10 My Question or Issue I believed somebody else may be using my account so I res...
2020-01-20 9:34:10 PM
2020-01-21 1:15:21 AM
Billy-J
Spotify Star
401 Views
1 replies
0 likes
Account
Login

401 Views
1 replies
0 likes

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