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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76377 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94207 Views
9 replies
2 likes
I got an email about new access in my account that I don't recognize so I changed the password and sign out of my account everywhere, now I'm trying to login again and it says my configuration is offline that I have to change it but how am I going to...
I got an email about new access in my account that I don't recognize so I changed the password and sign out of my account everywhere, now I'm trying to login again and it says my configuration is off...
Moderator
825 Views
2 replies
0 likes
PlanPremiumCountryBelgium My Question or IssueI live in Belgium and speak French. I receive all the mails in dutch. How can I change that ? Regards,Fred.
Plan Premium Country Belgium My Question or Issue I live in Belgium and speak French. I receive all the mails in dutch. How can I change that ? Regards, Fred.
Casual Listener
1021 Views
4 replies
1 likes
Hello community! So I'm not sure if there's a way to do this, but I would like to unlink my personal listening account on Spotify from the artist profile it's connected to. Does anyone know if there's a way to do this? I'm currently missing out on so...
Hello community! So I'm not sure if there's a way to do this, but I would like to unlink my personal listening account on Spotify from the artist profile it's connected to. Do...
Spotify Star
1771 Views
3 replies
0 likes
I'm currently on a family plan (old account).I created a premium student account just today.I transferred my playlists from my old account to student account.I want to delete old account because I don't need it and don't want to have two accounts, bu...
I'm currently on a family plan (old account). I created a premium student account just today. I transferred my playlists from my old account to student account. I want to delete old account becaus...
Casual Listener
3392 Views
4 replies
0 likes
I searched my friend's display name up and it came up with his profile, meanwhile while i search my display name up, nothing comes up
I searched my friend's display name up and it came up with his profile, meanwhile while i search my display name up, nothing comes up
Regular
1575 Views
2 replies
0 likes
Plan Premium Country Perú Device PC Operating System Windows 8.1 My Question or Issue I cannot access my Spotify account from the Windows application. Some time ago this happened to me, I only listened to music through the web browser. I changed the ...
Plan Premium Country Perú Device PC Operating System Windows 8.1 My Question or Issue I cannot access my Spotify account from the Windows application. Some time ago this ha...
Spotify Legend
1004 Views
2 replies
0 likes
PlanPremiumCountryIDDeviceLenovo idealpad, VIVOOperating SystemWindows 10 , Android 9 My Question or IssueWhy I Can't Change My Album Picture, i already reinstall the software but still same there is no option for me to change the album picture.
Plan Premium Country ID Device Lenovo idealpad, VIVO Operating System Windows 10 , Android 9 My Question or Issue Why I Can't Change My Album Picture, i already reinstall the softwar...
Spotify Legend
1186 Views
1 replies
0 likes
PlanFreeCountryPhilippinesOperating SystemWindows 10My Question or IssueHI all, I can't seem to see my country in the country dropdown menu. The account overview/edit profile only has Taiwan and Germany available, but I've never seen to the latter, n...
Plan Free Country Philippines Operating System Windows 10 My Question or Issue HI all, I can't seem to see my country in the country dropdown menu. The account overview/edit profile only has T...
Spotify Star
2000 Views
1 replies
0 likes
My payment provider has accidentally recalled a spotify payment, which then spotify disabled my account. I called the provider to fix the problem but I am still unable to log into my account
My payment provider has accidentally recalled a spotify payment, which then spotify disabled my account. I called the provider to fix the problem but I am still unable to log into my account
Spotify Star
623 Views
1 replies
0 likes
PlanPremiumCountryUSA My Question or IssueI had two accounts - my current is a family plan premium account. But when I signed up for it I used my work email. I'd like to change that. However the email account I'd like to switch it to was associated w...
Plan Premium Country USA My Question or Issue I had two accounts - my current is a family plan premium account. But when I signed up for it I used my work email. I'd like to chan...
Casual Listener
2794 Views
4 replies
0 likes
PlanPremiumCountryGermany My Question or IssueHi there, I got the following email from your German support:"wir haben vor einiger Zeit deine E-Mail mit deinem Widerspruch zu unseren aktualisierten Nutzungsbedingungen für Spotify Premium Family erhalt...
Plan Premium Country Germany My Question or Issue Hi there, I got the following email from your German support: "wir haben vor einiger Zeit deine E-Mail mit deinem Widerspruch ...
Spotify Star
753 Views
2 replies
0 likes
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The account which was setup through Starbucks won't let me disconnect from facebook, an...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue...
Moderator
504 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung galaxy S7Operating SystemAndroid Oreo My Question or IssueI put my local files from my desktop into a playlist, but when i go to download that playlist on my phone, it doesn't download the local files. The...
Plan Premium Country United States Device Samsung galaxy S7 Operating System Android Oreo My Question or Issue I put my local files from my desktop into a playlist, but when i go to ...
Casual Listener
560 Views
2 replies
0 likes
I recently started using my Xbox to listen to music while I do stuff, mainly because I like being able to pick my songs and I can't do that on my phone since I don't have premium. Well, whenever I try to listen to music on my Xbox, it works for a whi...
I recently started using my Xbox to listen to music while I do stuff, mainly because I like being able to pick my songs and I can't do that on my phone since I don't have premium. Well, whenever I tr...
Spotify Legend
2113 Views
1 replies
0 likes
PlanPremiumCountry Italy DeviceHonor 9 LiteOperating SystemAndroid My Question or IssueI find the information to change my display name (here:https://support.spotify.com/it/account_payment_help/account_help/change-my-username/) but from my smartphone...
Plan Premium Country Italy Device Honor 9 Lite Operating System Android My Question or Issue I find the information to change my display name (here:https://support.spotify.c...
Spotify Legend
772 Views
3 replies
0 likes
PlanPremiumCountryEngland My Question or IssueThis problem was marked as fixed in January but I am still having this issue. I have saved an album a while back, and when I go on an artist's page it is marked as unsaved, and when I save that one I have...
Plan Premium Country England My Question or Issue This problem was marked as fixed in January but I am still having this issue. I have saved an album a while back, and when I go ...
Spotify Legend
466 Views
3 replies
0 likes
Me gustaria saber si se puede esconder el genero reggaetón de mi cuenta para que no me siga apareciendo mas.
Me gustaria saber si se puede esconder el genero reggaetón de mi cuenta para que no me siga apareciendo mas.
Spotify Legend
962 Views
1 replies
1 likes
Plan PremiumCountryPolandDevice(Macbook Pro late 2016)Operating System(iOS 10)My Question or Issue Why do I see ads disguised as "annoucements" in paid plan. Why those ads are so irrelevant to my intrests (Spotify exactly knows what do I like and wha...
Plan Premium Country Poland Device (Macbook Pro late 2016) Operating System (iOS 10) My Question or Issue Why do I see ads disguised as "annoucements" in paid plan. Why those ads are ...
Not applicable
1295 Views
2 replies
0 likes
hello, i had 2 accounts (A&B), i've deleted B over a week ago so it should be completely gone. Now i want to change the e-mail adresse auf A to the e-Mail i once haid in B. When i want to do so it only says "e-mail already in use". Also contacted spo...
hello, i had 2 accounts (A&B), i've deleted B over a week ago so it should be completely gone. Now i want to change the e-mail adresse auf A to the e-Mail i once haid in B. &nb...
Spotify Legend
368 Views
1 replies
0 likes
It's nice to see that Spotify has taken steps to add the feature to create a new account or link an existing account to use Apple login credentials. The problem here is however, the Spotify team has not taken the full measure to implement this for it...
It's nice to see that Spotify has taken steps to add the feature to create a new account or link an existing account to use Apple login credentials. The problem here is however, the Spotify ...
Casual Listener
606 Views
2 replies
0 likes
