Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
if i can no longer get into my account, i’d like to cancel my premium. i also can’t change my password because the email connected to the account was hacked so i am unable to receive emails there.
I am on the free plan and want to upgrade to premium. I am in Canada and use a Samsung Galaxy S8. I want to pay for a full year upfront and pay via PayPal. I am in Canada and double checked my country in my PayPal account matches the country in my sp...
Non riesco a disattivare facebook da spotifyVorrei chiudere definitivamente questo account
BonjourIl y a 3 mois de ca je me suis cree un compte spotify et je me suis abonnee premium avec 3 mois pour 0,99€. Il y a quelques jours j'ai du faire reinitialiser mon telephone et donc me reconnecter sur ce compte. Lorsque j'ai voulu me connecter ,...
PlanPremiumCountryUSA DeviceiPhone XOperating SystemWindows 10 I have recently had numerous compromised accounts and it was only natural that my spotify account to be next. I have no idea how my information was leaked BUT ONE OF THESE COMPANIES has l...
PlanPremium Im getting really frustrated with this. Theres a song I want to listen to very often.So I tried creating multiple duplicates of it on my playlist.But it doesnt matter, I just have to manually add it to queue. Is there any feature that doe...
PlanPremiumCountryPhilippines DeviceSony Xperia Operating SystemAndroidMy Question or IssueI've been playing songs from the artist On Ok Rock on the app withno problem until today. I put on their "Eye of the Storm" album, and what happens is that the...
User from France,Devices : Linux mint Laptop and Android Phone I removed a track (or 2) by mistake from "titles" from "Library" and I can't find a way to find it back. I don't know the titles of the track(s). I watched in the history but I don't see ...
I was listening to Spotify and suddenly I noticed that a weird some came on that was unlike any of the songs I had been listening to. It sounded very electric and computer generated and the only vocals were the words, "3, 2, 1". When I went to skip t...
PlanFree/PremiumCountryUnited StatesDeviceIPhone XR My Question or IssueI had to create this account just to talk to someone...I was logged into my old Spotify Premium account, that I have had for years, on my phone, TV and laptop. One day they are a...
Hi, my problem is that I have a few days trying to log in to spotify ps4, but at the time of doing so, it tells me that my spotify account is already related to another ps4 (which is not true!) I already tried to remove the access of the applications...
I'm enquiring about my brother's band. They were signed to a small record label who put their music on Spotify. A few months ago the label went bankrupt and my brother was unable to locate the owner. The band's music remains on Spotify at the moment ...
Is there any way for me to set Sptoify so that I have to manually pay for Premium rather than have the money taken straight out of my account?
Plan Premium Family Country Latvia Device Iphone X Operating System iOS 10 My Question or Issue I've got problems with my username, firstly, there is a wierd bug with it in two places, in my account settings it just shows some wierd numbers, and in t...
PlanFreeCountryUSADeviceiPhone 7 and Laptop My Question or IssueOn my account page, my username is just letters and numbers. My display name can only be seen when I log in, on both the Spotify app on my laptop or my iPhone. There seems to be no solut...
A friend of mine has a premium account and every month he has to pay twice but he has one account what do I need to do? PremiumNetherlands DeviceSamsung <
PlanPremiumCountryUSADevice(iPhone 8, MacBook Pro)Operating System(iOS 12, OS) My Question or Issue I want to start off by saying I don’t think I have ever written a review or posted in a community forum for any app before in my life because I just n...
PlanPremiumCountryEngland, United KingdomDeviceMain device is desktop PC, I listen through my phone a lot tooOperating SystemWindows 10 My Question or IssueHi, im a very frequent user of spotify and im slightly worried. I have gone to update my accou...
I registered using my Facebook Account.I tried to edit my profile / Account Info, however it can't be edited.Please help me, how can I resolve this problem?Thank you! Username: 312ksp7ph5cmlkwmeia6hfulaouy
Premium user here. My problem is that every time I try to connect to Facebook to find some Spotify buddy users of mine it just crashes from any device I use. I'm having a subscription on a very old e-mail and my Facebook is on a newer one, yet when I...