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Making sure I'm not charged again

Making sure I'm not charged again

I have two separate accounts- one Facebook and one with a login. I had a charge on my card for 9.99 even though neither of my accounts are premium anymore. I just want to make sure that I don't get charged again and that I'm completely off premium. Can an employee verify that both of my accounts are not premium and that I won't be charged? Thanks!
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1 Reply

Hey @Hrbarg!

 

Welcome to the Community and thanks for reaching out to us.

 

We'd suggest submitting a contact form directly. Our Support team will take a look at those accounts and they'll help you with any unwanted charges as well.

 

Remember that you can also reach us via Twitter @SpotifyCares.

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