Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Missing playlists + strange recently played activity

Missing playlists + strange recently played activity

Plan Premium

Country: Denmark

 

Device iPhone 8 XR

Operating System (iOS 10.14.6)

 

My Question or Issue

2 Issues here: 

1. my recently played activity is incorrect. I have updated passwords through my password app (1password) so the passwords are super strong. Still it occurs. We are several members with access but it's no one in the team. 

2. My playlists all disappeared - I have restored them it's fine, but can they only be 'deleted' manually - has there been a person in and delete my playlists? If the case is that my account has been hacked, and password change doesn't help, what are my options to rid myself of the hacker? 

 

Thanks for your assistance, 

Nick

 

Reply
1 Reply

Hey there @tq_lzqd3v-f5 ,

 

Thanks for telling us about this and requesting help! Also, sorry for the belated reply!

 

We'd recommend you to refer to this article whenever in doubt if someone else has access to your account

 

Hope this helps!

PetyaModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Suggested posts