Money scamming

[Conorboyle13]

Hey guys I paid 9.99 a month ago for the 3 month deal yet I've been told that this there was insufficient funds for my account???? I mean that's full on ripping the **bleep**... anyone help me sort this problem out... how do I contact them directly

[Maxim]

Hey @Conorboyle13,

Spotify Support can look into this. Just contact them through one of the channels:

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.