Help Wizard

Step 1


Monthly bills??? or every 2 weeks bill???

Monthly bills??? or every 2 weeks bill???

hello spotify! i got a question because i subscribed for a monthly bill 19.90sfr.- per month..... why my account have to be debited every 2weeks 19.90sfr.-??? it means i have a subscription of 40.- monthly??? i just renewed today and it will be over until september 9.... so confused right now....

1 Reply

Hey there!


This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out.

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