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Hi,
Previously I had a premium subcription in Malaysia and now i would like to share the premium for family subcription in Singapore and i am told that my account needs to be same as in the same country - Singapore. In the same time i know you cannot switching country while you are having a premium subcription account.
Please advise & help.
Thank you
Regards,
Eugene
Hey @Eugene82,
In this case, it's better to delete your payment info before changing countries. You will still be Premium until the remaining days of your subscription are used up.
What I'm suggesting you to do is this:
1. Go to your Subscription page.
2. Click UPDATE DETAILS. If it shows below 'Would you like to cancel your subscription?' click there and cancel.
3. Check the box to 'Remove', and click 'Change' button,
Hi there,
I think there are requirements for you to add members on your Premium for Family.
To invite someone to a sub-account on your Premium for Family subscription, they must:
More info you can find on this web page.
Hey osornios,
Thank you for your promptly reply. I thought the same way, that is why i cancelled my subcription and i was told my premium account will last till 28th October.
Is there any way that i can get rid of it fast? I am invited to share the premium family account in Singapore....not sure what i should do 😞
Cheers.
Hi Aglee,
Thank you for your reply.
I am invited to join premium for family in Singapore, that is why i am thinking to change my premium account in Malaysia to basic account in Singapore and i can upgrade my account by accepting the invitation to join premium for family.
What shoud i do? if there any number i can call to help?
Cheers
Hi there,
You can get in touch with Spotify in their Contact form and request to stop your subscription. You can also ask for assistance in accepting the Premium for Family invitation.
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