Premium cost

I'd appreciate of getting some information about why my Premium rate is 12,99€ / month when all advertisment and information arround is offering 9,99€.

• JoanPi
• Newbie
• I'd appreciate of getting some information about why my Premium rate is 12,99€ / month when all advertisment and information arround is offering 9,99€.  
• 2016-10-04 10:25:48 AM
• 2016-10-04 10:30:05 AM
• Maxim
• Spotify Star
• 197 Views
• 1 replies
• 0 likes
• Premium

Discover Weekly doesn't update weekly

Hi There, I've had spotify for about a 1.5 years, I've noticed my discover weekly is always the same songs. Why isn't it reshreshing weekly? I use Android app

• sashama
• Newbie
• Hi There, I've had spotify for about a 1.5 years, I've noticed my discover weekly is always the same songs. Why isn't it reshreshing weekly? I use Android app
• 2016-10-04 5:52:31 AM
• 2016-10-04 10:23:38 AM
• Maxim
• Spotify Star
• 534 Views
• 1 replies
• 0 likes
• Other

Thought I canceled my sub

I tried to cancel my subscription a few weeks ago and I thought I had but I just saw (literally a few mins ago) that I was charged for this month of premium. I just tried to cancel it again and apparently you have to click to cancel it like 4 differe...

• Pirinx
• Newbie
• I tried to cancel my subscription a few weeks ago and I thought I had but I just saw (literally a few mins ago) that I was charged for this month of premium. I just tried to cancel it again and appar...
• 2016-10-04 6:58:23 AM
• 2016-10-04 10:22:40 AM
• Maxim
• Spotify Star
• 627 Views
• 1 replies
• 0 likes

Free Month?

Why do i have to pay for my free month of Spotify?

• Roldhave
• Newbie
• Why do i have to pay for my free month of Spotify?
• 2016-10-04 9:11:10 AM
• 2016-10-04 9:23:15 AM
• iamkirbatron
• Casual Listener
• 124 Views
• 1 replies
• 0 likes

How to delete downloaded tracks ?

I know how to download tracks in my iPhone to play them without connexion but I'd like to know how I can delete them because it takes too many Mbits?Thanks !

• flobonni
• Casual Listener
• I know how to download tracks in my iPhone to play them without connexion but I'd like to know how I can delete them because it takes too many Mbits? Thanks !
• 2016-10-04 6:30:27 AM
• 2016-10-04 9:02:40 AM
• flobonni
• Casual Listener
• 245 Views
• 2 replies
• 0 likes
• Other

Un able to re subscribe to my old account

• Martinc7395
• Casual Listener
• 2016-10-03 10:46:36 PM
• 2016-10-04 8:49:37 AM
• jean3601
• Community Legend
• 153 Views
• 2 replies
• 0 likes
• Account

Forgot Password and can't find reset email

Ok here we go so my spotify must've updated or something and it signed me out I couldn't remember the password so I tried to do a reset the problem is my email address and I only have 1 is not associated to my account and I can't figure out where the...

• Kingcarl2012
• Casual Listener
• Ok here we go so my spotify must've updated or something and it signed me out I couldn't remember the password so I tried to do a reset the problem is my email address and I only have 1 is not associ...
• 2016-07-20 1:26:19 AM
• 2016-10-04 6:19:06 AM
• Snownightstar16
• Regular
• 373 Views
• 7 replies
• 0 likes
• Account
  Login

billing

I canceled spotify and wanted to get the pending charge taken off my account.

• ryanmc23
• Newbie
• I canceled spotify and wanted to get the pending charge taken off my account.
• 2016-10-04 3:20:47 AM
• 2016-10-04 4:00:00 AM
• swaveytellem
• Newbie
• 177 Views
• 1 replies
• 0 likes

Discount Family Subscriptions!

My credit card which I used for monthly premium family subscription was scamed. When go into subscription to update my new details I do not get the "update details" option. I suspect that the credit card was hacked due to my spotify subscription from...

• Greg26031970
• Newbie
• My credit card which I used for monthly premium family subscription was scamed. When go into subscription to update my new details I do not get the "update details" option. I suspect that the credit ...
• 2016-10-03 11:44:37 PM
• 2016-10-04 3:11:48 AM
• osornios
• Spotify Star
• 118 Views
• 1 replies
• 0 likes

Payment

I just made a payment on 9/16/16. And now i have to pay another payment which i already did already.

• Yonique8q
• Newbie
• I just made a payment on 9/16/16. And now i have to pay another payment which i already did already.
• 2016-10-03 12:46:25 AM
• 2016-10-04 3:05:05 AM
• osornios
• Spotify Star
• 112 Views
• 1 replies
• 0 likes

DLNA support in Spotify

Yo cancele mi suscripción a spotify hace un mes pero me siguen cobrando. Porque y como lo puedo solucionar . Agradeceria una rapida respuesta.

• Marianalila
• Newbie
• Yo cancele mi suscripción a spotify hace un mes pero me siguen cobrando. Porque y como lo puedo solucionar . Agradeceria una rapida respuesta.
• 2016-10-04 1:00:01 AM
• 2016-10-04 3:03:19 AM
• osornios
• Spotify Star
• 246 Views
• 1 replies
• 0 likes

need to cancel but dont remember email address

Hi, I am being charged every month for a premium account however I do not know which account this is. I have tried every email address I have to reset password etc however the accounts I have all say it is a free subscription. Yes...before you ask, I...

• emsieb76
• Newbie
• Hi, I am being charged every month for a premium account however I do not know which account this is.  I have tried every email address I have to reset password etc however the accounts I have a...
• 2016-10-04 1:12:22 AM
• 2016-10-04 2:52:16 AM
• osornios
• Spotify Star
• 459 Views
• 1 replies
• 0 likes

Have you ever heard of customer service? Customer phone representatives? Customer relations?

Do you have customer service representatives

• laurenreischer
• Casual Listener
• Do you have customer service representatives
• 2016-10-04 1:25:15 AM
• 2016-10-04 2:49:00 AM
• osornios
• Spotify Star
• 172 Views
• 1 replies
• 0 likes
• Subscription

Account blocked

Hi, my phone was block cause i had a bill to pay but when i have pay my bill my spotify doesnt work. FIDO tell me than he can do something its only spotify can do something. Sorry for my english does anibody know how to refind my spotify ( i can use ...

• Jay999
• Newbie
• Hi, my phone was block cause i had a bill to pay but when i have pay my bill my spotify doesnt work. FIDO tell me than he can do something its only spotify can do something. Sorry for my english does...
• 2016-10-04 1:52:32 AM
• 2016-10-04 2:40:28 AM
• osornios
• Spotify Star
• 189 Views
• 1 replies
• 0 likes

charged after unsubscribing

I was charged on sep 30 after canceling on sep 27th because that was a day before my subcription ended, I logged back into my account to make sure I was unsubscribed but It said I still needed to unsuscribe eventhough I had already done so.

• Puppyfaces16
• Newbie
• I was charged on sep 30 after canceling on sep 27th because that was a day before my subcription ended, I logged back into my account to make sure I was unsubscribed but It said I still needed to uns...
• 2016-10-04 1:53:58 AM
• 2016-10-04 2:38:53 AM
• osornios
• Spotify Star
• 149 Views
• 1 replies
• 0 likes

I have a rogers account with free premium Spotify but cant use it

I have rogers free spotify and I cannot use it. I log in and out and it still wants to charge me. Rogers says they cannot help me Ryan

• SarahKnight1
• Newbie
• I have rogers free spotify and I cannot use it. I log in and out and it still wants to charge me. Rogers says they cannot help me     Ryan
• 2016-10-04 2:28:30 AM
• 2016-10-04 2:37:44 AM
• osornios
• Spotify Star
• 160 Views
• 1 replies
• 0 likes

Upgraded to student premium still on free and charged twice

I upgraded to student premium today and all day stated it was free, I was charged twice ( which is no issue just let it roll onto next month. It kept saying "oops something went wrong" althought it charged me two times. I want to begin using it and b...

• user-removed
• Visitor
• I upgraded to student premium today and all day stated it was free, I was charged twice ( which is no issue just let it roll onto next month. It kept saying "oops something went wrong" althought it c...
• 2016-10-04 2:32:23 AM
• 2016-10-04 2:35:42 AM
• osornios
• Spotify Star
• 134 Views
• 1 replies
• 0 likes
• Account

privacy

Can the manager person of my premium for family account see when I am playing music on my own device?

• isivale
• Casual Listener
• Can the manager person of my premium for family account see when I am playing music on my own device?
• 2016-10-02 12:17:30 AM
• 2016-10-04 2:29:39 AM
• Mattosaurus
• Community Legend
• 270 Views
• 5 replies
• 0 likes
• Account
  Other
  Premium

Got 6 free months via FIDO but still got charged $9.99

I was at the end of my free promo with Spotify Premium acc. but then I signed up for a new cellphone plan with FIDO and activated 6 free months of Premium Spotify. There was a code to enter and I linked my account to it on Monday. Today (Wednesday, A...

• mseug
• Casual Listener
• I was at the end of my free promo with Spotify Premium acc. but then I signed up for a new cellphone plan with FIDO and activated 6 free months of Premium Spotify. There was a code to enter and I lin...
• 2016-08-31 8:36:32 PM
• 2016-10-04 2:11:33 AM
• osornios
• Spotify Star
• 449 Views
• 3 replies
• 0 likes