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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414371 Views
  • 965 replies
  • 108 likes
  • Account
  • 414371 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181177 Views
  • 119 replies
  • 115 likes
  • Account
  • 1181177 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101431 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101431 Views
  • 68 replies
  • 10 likes

Solved!! Error when integrating premium account in family account

I have a premium Spotify account, but since I'm moving back in with my parents I want to get in on their family account. I got a token from my father, and clicking on it and logging into my account gives me an error, see attachment I already changed ...

  • Casual Listener
  • I have a premium Spotify account, but since I'm moving back in with my parents I want to get in on their family account. I got a token from my father, and clicking on it and logging into my account g...
  • rosabosman
  • Casual Listener
  • 1193 Views
  • 1 replies
  • 0 likes
  • 1193 Views
  • 1 replies
  • 0 likes

Subscribing through itunes

So today I renewed my premium subscription through Itunes, it took my itunes credit and I received a receipt, however something in apple's payment system made spotify not receive the payment and therefore my account did not reupgrade to premium (I wa...

  • Newbie
  • So today I renewed my premium subscription through Itunes, it took my itunes credit and I received a receipt, however something in apple's payment system made spotify not receive the payment and ther...
  • KatesHere
  • Community Legend
  • 205 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 205 Views
  • 2 replies
  • 0 likes

I thought I quit...

I have a question. I recently quit my spotify premium account, and everything was alright. But then today my account was premium again and I have no clue why... I even was fined the €9.95 again! is there any way this can be fixed or that I can get my...

  • Newbie
  • I have a question. I recently quit my spotify premium account, and everything was alright. But then today my account was premium again and I have no clue why... I even was fined the €9.95 again! is t...
  • Maxim
  • Spotify Star
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

I want my money back

I forgot to cancel my account of spotify premium and I had to pay 9,99€ but I don't want it. Is it possible to get back that money? Thank you.

  • Newbie
  • I forgot to cancel my account of spotify premium and I had to pay 9,99€ but I don't want it. Is it possible to get back that money? Thank you.
  • Maxim
  • Spotify Star
  • 699 Views
  • 1 replies
  • 0 likes
  • 699 Views
  • 1 replies
  • 0 likes

Solved!! Switch from Premium to Family spotify

I used to have premium account on my own, but now my brother and I have decided to get a family suscription for all the family but how do I make the swicth from one to another?how do I make sure my premium account is not being charged anymore?Thanks ...

  • Casual Listener
  • I used to have  premium account on my own, but now my brother and I have decided to get a family suscription for all the family but how do I make the swicth from one to another?how do I make sur...
  • GuilleSHC
  • Casual Listener
  • 774 Views
  • 2 replies
  • 0 likes
  • 774 Views
  • 2 replies
  • 0 likes

Can't access to my Spotify account

I was traveling around the south America, now I moved to Europe, I tried to change my location, but the only option appear is Argentina, I can't not change my current location, so I can't also convert my account in premium. I hope Spotify will resolv...

  • Newbie
  • I was traveling around the south America, now I moved to Europe, I tried to change my location, but the only option appear is Argentina, I can't not change my current location, so I can't also conver...
  • Bearfootrecords
  • Community Legend
  • 12118 Views
  • 1 replies
  • 0 likes
  • 12118 Views
  • 1 replies
  • 0 likes

Superuser Contribution PayPal Account Money Came Out but Says Payment Made

Hi Guys The payment for my subscription came out but Spotify says it failed and is telling me to update my payment details. I have the paypal receipt for the subscription, any ideas why its not registering the payment as complete?

  • Casual Listener
  • Hi Guys   The payment for my subscription came out but Spotify says it failed and is telling me to update my payment details. I have the paypal receipt for the subscription, any ideas why its ...
  • DanTopato
  • Casual Listener
  • 179 Views
  • 2 replies
  • 0 likes
  • 179 Views
  • 2 replies
  • 0 likes

Upgraded to Spotify Primium but can't get logged in

If I have had a Spotify account and have just upgraded to Primium the provider Spark has checked and i"m on Premium but the logon says that my e-mail / user name is already being used (iphone 6)Please help with what i need to do to get it workingThan...

  • Newbie
  • If I have had a Spotify account and have just upgraded to Primium the provider Spark has checked and i"m on Premium but the logon says that my e-mail / user name is already being used (iphone 6) Ple...
  • Maxim
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

I forgot my password and the email i used when i sign up: Spotify premium

I forgot my password and the email i used when i sign up..i only remember my username.. tafallapatrick..please help..

  • Newbie
  • I forgot my password and the email i used when i sign up..i only remember my username.. tafallapatrick..please help..  
  • Algee
  • Roadie
  • 155 Views
  • 1 replies
  • 0 likes
  • Account
  • 155 Views
  • 1 replies
  • 0 likes

Log in.

I would like to know how to cancel a premium payment without having to do it straight from my Spotify account as I can not log into it no matter what I do.

  • Newbie
  • I would like to know how to cancel a premium payment without having to do it straight from my Spotify account as I can not log into it no matter what I do.
  • Algee
  • Roadie
  • 118 Views
  • 1 replies
  • 0 likes
  • Premium
  • 118 Views
  • 1 replies
  • 0 likes

how to stop getting charged

cancelled my subscription in July and im still getting charged $14.99. I already emailed Spotify, and no solution was given.

  • Newbie
  • cancelled my subscription in July and im still getting charged $14.99. I already emailed Spotify, and no solution was given.
  • Maxim
  • Spotify Star
  • 119 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 119 Views
  • 1 replies
  • 0 likes

I changed my suscription of premium a family premiun, but i dont add my family

Help me please, i changed my suscription of premium for family premium but i dont add my family, because in their mails about invitation said " you can not share if not the same country account manager" and all the cellphones and laptops is here, in ...

  • Newbie
  • Help me please, i changed my suscription of premium for family premium but i dont add my family, because in their mails about invitation said " you can not share if not the same country account ...
  • kikodesola
  • Casual Listener
  • 102 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 102 Views
  • 1 replies
  • 0 likes

Impossible to start

I've tryed to register me for the first time and I figured out that someone was using my e-mail. I changed my password, but I can't change the account name and others information. What Can I Do?

  • Casual Listener
  • I've tryed to register me for the first time and I figured out that someone was using my e-mail. I changed my password, but I can't change the account name and others information. What Can I Do?
  • guilhermealvesb
  • Casual Listener
  • 138 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 138 Views
  • 2 replies
  • 0 likes

Lost email and password

Hi, The email which I had created my account with is not longer active (student email) and the password which I thought to be correct is not working. I am trying to reset my password so I can go in and put my personal email on the account Is there a ...

  • Newbie
  • Hi,   The email which I had created my account with is not longer active (student email) and the password which I thought to be correct is not working. I am trying to reset my password so I ca...
  • Algee
  • Roadie
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Pay-by-month option not available?

I'm upgrading from Student to regular Premium, and I can't pay for the whole year at a time. When I try to update my details, the only options I'm given is Student, Family, or $118/year. Is there still a way to pay the $9.99/mo?

  • Newbie
  • I'm upgrading from Student to regular Premium, and I can't pay for the whole year at a time. When I try to update my details, the only options I'm given is Student, Family, or $118/year. Is there sti...
  • Algee
  • Roadie
  • 104 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 104 Views
  • 1 replies
  • 0 likes

Superuser Contribution I forgot my user name and password,

How would I be able to access my account if I don't remember my password nor my user name. I have the premium package help please!

  • Newbie
  • How would I be able to access my account if I don't remember my password nor my user name. I have the premium package help please!
  • Alejandro_C
  • Spotify Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • Login
  • 160 Views
  • 1 replies
  • 0 likes

CHARGED.

I tried signing up for the student discount for Spotify Premium. Lonny story short, I couldn't sign up after 3 tries and gave up. No big deal, I didn't want it that bad so there was no loss. But when I went online to my bank account after, I realized...

  • Newbie
  • I tried signing up for the student discount for Spotify Premium. Lonny story short, I couldn't sign up after 3 tries and gave up. No big deal, I didn't want it that bad so there was no loss. But when...
  • Algee
  • Roadie
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student subscription

Paid for student subscription and got charged twice and its not active.

  • Newbie
  • Paid for student subscription and got charged twice and its not active.
  • Alejandro_C
  • Spotify Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes