Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Moving from germany to switzerland

Moving from germany to switzerland

I changed as discribed my credit card and changed country to switzerland. My account is still connected to Germany. How can I change this finally?

Reply
2 Replies

Hi there @georgi06051974

thanks for posting !

 

A Premium account should have a matching payment method to the country it is created at.

In order to change your account to current country you're living at, you'd have to cancel your subscription, wait for it to revert back to free and resubscribe choosing the correct details.

 

Bear in mind that if you've moved temporarly, Premium users can enjoy their Spotify accounts all over the world without limitations.

 

Hope this helps.

Let me know if you have any further questions 🙂

Hey there @georgi06051974,

 

Thanks for posting about this here in the Community!

 

Keep in mind that if you've followed successfully the steps in this support site article to update your current location, the changes will take effect from your next billing date.

 

Let us know how you get on! We'll be right here if you need more help.

 

Have a lovely day 🙂

KaterinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself! 

Suggested posts