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Music play paused because account being used somewhere else

Music play paused because account being used somewhere else

My account is pausing in the middle of song play and saying that it has been paused because another account is using it.  However, there is no other account using it.  I even went in and change my password on Spotify and Facebook and that did not fix the problem.

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3 Replies

Changing your password was a good move. Now head over here and press the "sign out everywhere" button on the right and that should fix it.

Hi Joe,

 

Thank you for your response, but I have already done that as well and it has not fixed the problem.

Sorry to hear that. If you get in touch with Spotify here, they'll take a look. If you get an automated response directing you back to the community or to the help pages, please reply to it to speed things along.

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