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My account is hacked. And the hacker changed my password, email.

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My account is hacked. And the hacker changed my password, email.

My user name is Fahad.knr I can't verify this cause both my email and number has been erased. What should I do?
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I think my ex husband hacked into my account change my information put a block on my Spotify so I can't listen to my music I want to get all the customer service what do I

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4 Replies

Hi,

You've spoken to customer service I've been advised! You should have just got a email

 

Thanks! 😄

 

Ethan

Marked as solution

I think my ex husband hacked into my account change my information put a block on my Spotify so I can't listen to my music I want to get all the customer service what do I


You'll need to speak to Support!

Feeling Social?
Pop them a Direct Message on twitter @SpotifyCares with your Spotify Username and Problem!

Or use this Form at https://support.spotify.com/contact-spotify-support/.

You might get a automated email from them saying to check the Customer Fourms etc. even if its a No reply address... Reply straight back and this will be queued for a Spotify Support Agent to reply back as soon

As we are just other Spotify Users we cannot investigate issues like this!

 

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