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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8617 Views
  • 1 replies
  • 9 likes
  • Security
  • 8617 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 477064 Views
  • 978 replies
  • 111 likes
  • Account
  • 477064 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209577 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209577 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119596 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119596 Views
  • 72 replies
  • 12 likes

Superuser Contribution Account hacked? Where are my playlists?

Hello, Today, I noticed all my playlists have dissapeared and there are only one playlist called "Thanks ozzi" that supposedly I have created (but obviously I didn't). I don't understand. Have my account been hacked?

  • Newbie
  • Hello,   Today, I noticed all my playlists have dissapeared and there are only one playlist called "Thanks ozzi" that supposedly I have created (but obviously I didn't).   I don't under...
  • MonicaM_Bogota
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • Account
  • 198 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Payment issue.

I recently purchased a £9.99 premium subscription via mobile credit. I recieved a receipt confirming that it had gone through. For about 7days, i had premium. Then i open spotify and recieve an advert and no option to choose the song i wanted on and ...

  • Newbie
  • I recently purchased a £9.99 premium subscription via mobile credit. I recieved a receipt confirming that it had gone through. For about 7days, i had premium. Then i open spotify and recieve an adver...
  • MonicaM_Bogota
  • Roadie
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Playlist

I need help retrieving my playlist. I somehow lost them all. I need ASAP. Please advise. Thank you!

  • Visitor
  • I need help retrieving my playlist. I somehow lost them all. I need ASAP. Please advise. Thank you! 
  • Bittencourt
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Problemas con mi suscripción familiar al activar se me hizo un doble cargo

Me registré con mi cuenta en Spotify y pase mi tarjeta para realizar la suscripción a un paquete familiar, al momento de hacerlo me decía que había un problema con mi tarjeta pero me llegó una notificación del banco donde me aparecía que la transacci...

  • Newbie
  • Me registré con mi cuenta en Spotify y pase mi tarjeta para realizar la suscripción a un paquete familiar, al momento de hacerlo me decía que había un problema con mi tarjeta pero me llegó una notifi...
  • itu_
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

My account and that of a friend are mixed together

hi, friday I logged in on a friends pc with my spotify account. now for some reason our spotify accounts are mixed together. I tried loggin out on all diveses, he tryed loggin out. I tried linkin my FB account to my spotify account then his name come...

  • Newbie
  • hi,   friday I logged in on a friends pc with my spotify account. now for some reason our spotify accounts are mixed together. I tried loggin out on all diveses, he tryed loggin out. I tried l...
  • shaf-4
  • Roadie
  • 156 Views
  • 1 replies
  • 0 likes
  • Login
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas con cuenta familiar

Hola, tengo una cuenta familiar desde hace unos 3 meses y somos 6 miembros. Hasta ayer todo bien, pero hoy 3 de los miembros fueron eliminados de la nada sin que ellos se salieran, y me aparecen sus 3 vacantes disponibles. Les he vuelto a enviar la i...

  • Newbie
  • Hola, tengo una cuenta familiar desde hace unos 3 meses y somos 6 miembros. Hasta ayer todo bien, pero hoy 3 de los miembros fueron eliminados de la nada sin que ellos se salieran, y me aparecen...
  • MonicaM_Bogota
  • Roadie
  • 706 Views
  • 1 replies
  • 0 likes
  • 706 Views
  • 1 replies
  • 0 likes

Cancelled my Australian card

Now with my new activated Australian card I am trying to log in abroad (I had premium) but it says I can't use it abroad for than 14 days. How do I log into my exsisting premium account after not paying for premium for 2 months

  • Newbie
  • Now with my new activated Australian card I am trying to log in abroad (I had premium) but it says I can't use it abroad for than 14 days. How do I log into my exsisting premium account after not pay...
  • shaf-4
  • Roadie
  • 138 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 138 Views
  • 1 replies
  • 0 likes

Familie account

Beste, Ik heb vandaag een famile account aangeschaft en als ik iemand uitnodig die die al gebruik maakt van hetzelfde account dan krijgt zij de melding dat zij geen lid kan worden, want u bent al lid. Helaas kunnen wij nu niet gelijktijdig naar Spoti...

  • Newbie
  • Beste,   Ik heb vandaag een famile account aangeschaft en als ik iemand uitnodig die die al gebruik maakt van hetzelfde account dan krijgt zij de melding dat zij geen lid kan worden, want...
  • Maxim
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ayuda por favor

Pague por el plan premium en la página, luego me llego el mail confirmando mi inscripción y entonces me dice que inicie con mi plan pero no me deja entrar a la aplicación, me dice que la cuenta ya existe y pues claro que existe esa fue la cuenta que ...

  • Newbie
  • Pague por el plan premium en la página, luego me llego el mail confirmando mi inscripción y entonces me dice que inicie con mi plan pero no me deja entrar a la aplicación, me dice que la cuenta ya ex...
  • MonicaM_Bogota
  • Roadie
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Two charges per month

Hi, I am being charged twice a month for my service and my account still shows a free subscription status. I need someone to contact me immediately.

  • Newbie
  • Hi, I am being charged twice a month for my service and my account still shows a free subscription status. I need someone to contact me immediately.
  • MonicaM_Bogota
  • Roadie
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reinstalled Spotify --> No premium on computer but still premium on phone

Community, Today I was forced to reinstall spotify after getting the same error repeatedly. After logging in I noticed my account was no longer being acknowledged as a Premium Account. It still works fine on my telephone and I'm using the same codes ...

  • Newbie
  • Community,  Today I was forced to reinstall spotify after getting the same error repeatedly.  After logging in I noticed my account was no longer being acknowledged as a Premium Account. ...
  • MonicaM_Bogota
  • Roadie
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 208 Views
  • 1 replies
  • 0 likes

Help!!

Hello my account logged out by itself, I then proceeded to log back in with my Facebook account. I lost all of my music and says I have a 7 day free trial but this morning I had an email saying that I had been charged for my account what can I do?

  • Casual Listener
  • Hello my account logged out by itself, I then proceeded to log back in with my Facebook account. I lost all of my music and says I have a 7 day free trial but this morning I had an email saying that ...
  • Teking81
  • Casual Listener
  • 192 Views
  • 2 replies
  • 0 likes
  • 192 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't log in because something 'went wrong' with my last payment

Everytime I try to open Spotify this pops up, on my phone as well as on my computer. I thought there were some trouble with my payment but I checked my record and Spotify was written off my account two days ago so that's not the problem. Does anyone ...

  • Newbie
  • Everytime I try to open Spotify this pops up, on my phone as well as on my computer. I thought there were some trouble with my payment but I checked my record and Spotify was written off my account t...
  • MonicaM_Bogota
  • Roadie
  • 326 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 326 Views
  • 1 replies
  • 0 likes

Spotify familiar

Hace unos meses que uso cuenta de spotify familiar y todos los miembros de mi familia aun lo usan ,por alguna razon mi cuenta volvio a la normalidad y por mas que ingrese los datos no los valida

  • Newbie
  • Hace unos meses que uso cuenta de spotify familiar y todos los miembros de mi familia aun lo usan ,por alguna razon mi cuenta volvio a la normalidad y por mas que ingrese los datos no los valida
  • 469 Views
  • 0 replies
  • 0 likes
  • 469 Views
  • 0 replies
  • 0 likes

Superuser Contribution stop payment on another account.

I had a friend that I told them that I would pay for their first month and so on as long as they paid me every month,they haven't paid for a few months and and I need to know how I can get in touch with spotify and take my card off that account but k...

  • Newbie
  • I had a friend that I told them that I would pay for their first month and so on as long as they paid me every month,they haven't paid for a few months and and I need to know how I can get in touch w...
  • MonicaM_Bogota
  • Roadie
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution Question About Spotify Premium Free Trial

Hello! While I was using the Spotify app on my phone, I accidently clicked an offer for a free trial for Spotify Premium. I do not have any payment options added, however I was wondering if I will be charged on my phone bill (I have T-Mobile and my p...

  • Visitor
  • Hello! While I was using the Spotify app on my phone, I accidently clicked an offer for a free trial for Spotify Premium. I do not have any payment options added, however I was wondering if I will be...
  • MonicaM_Bogota
  • Roadie
  • 207 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 207 Views
  • 1 replies
  • 0 likes

Account cross-wired with FB

Having issues getting Spotify on my new MacBook Pro -- my iMac Desktop shows all my playlists but when I log in with my MacBook Pro there are absolutely no playlists or artists. I look on the iMac and there is nowhere to add a device. How to get my p...

  • Casual Listener
  • Having issues getting Spotify on my new MacBook Pro -- my iMac Desktop shows all my playlists but when I log in with my MacBook Pro there are absolutely no playlists or artists.  I look on the i...
  • billreedmontana
  • Casual Listener
  • 194 Views
  • 2 replies
  • 0 likes
  • 194 Views
  • 2 replies
  • 0 likes

I can't use promotion 1,99 R$ 3 months

I'm from Brazil Sorry for my english , byt when i selected the mode of pagament , the promotion losesQuando eu crio o boleto ele não cobra o valor da promoção cobra os 50 reais normais

  • Newbie
  • I'm from Brazil Sorry for my english , byt when i selected the mode of pagament , the promotion loses Quando eu crio o boleto ele não cobra o valor da promoção cobra os 50 reais normais
  • Bittencourt
  • Spotify Star
  • 337 Views
  • 3 replies
  • 1 likes
  • 337 Views
  • 3 replies
  • 1 likes

Superuser Contribution Double Charge for Two Accounts

Hi, I live with my mom and I bought her a 3 month $1 account. I just combined our accounts, but I have already been charged the $10 a month for both accounts (instead of the new upgraded $15 for both accounts). I can't figure out who to contact to ta...

  • Newbie
  • Hi, I live with my mom and I bought her a 3 month $1 account. I just combined our accounts, but I have already been charged the $10 a month for both accounts (instead of the new upgraded $15 for both...
  • MonicaM_Bogota
  • Roadie
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I sync my 2 Spotify account's?

Issues,Forever ago I created a Spotify account (NOT Linked to my Facebook) and that's been my primary account.I didn't realize I also created a New account using my Facebook (I had trouble logging into my original account) ... I thought my original a...

  • Newbie
  • Issues, Forever ago I created a Spotify account (NOT Linked to my Facebook) and that's been my primary account. I didn't realize I also created a New account using my Facebook (I had trouble lo...
  • MonicaM_Bogota
  • Roadie
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes