Personal account and band account

I have a premium account I use that I signed up for using my Facebook account. I also have a band/artist page and now it seems whenever I try to log into Spotify using my FB account, it goes right to my band account and I can't get back to my persona...

• vitaandthewoolf
• Newbie
• I have a premium account I use that I signed up for using my Facebook account. I also have a band/artist page and now it seems whenever I try to log into Spotify using my FB account, it goes right to...
• 2017-01-07 7:38:04 PM
• 2017-01-15 11:36:41 PM
• jean3601
• Community Legend
• 229 Views
• 2 replies
• 0 likes

Premium overcharge?

I recently signed up for Spotify premium, and two days back to back I was charged. The second charge that went through I received a receipt, but for the first charge I did not.

• Paulshinn33
• Newbie
• I recently signed up for Spotify premium, and two days back to back I was charged. The second charge that went through I received a receipt, but for the first charge I did not.
• 2017-01-15 6:39:45 PM
• 2017-01-15 11:02:52 PM
• KatesHere
• Community Legend
• 199 Views
• 1 replies
• 0 likes
• Subscription

Forced to choose new payment method

Here's what we got from you: Hi. I received a notification that says 'You're Premium now" so I thought I already retrieved my Premium Here's what we got from you: Hi. I received a notification that says 'You're Premium now" so I thought I already ret...

• mainedcentino
• Casual Listener
• Here's what we got from you: Hi. I received a notification that says 'You're Premium now" so I thought I already retrieved my Premium Here's what we got from you: Hi. I received a notification that s...
• 2017-01-13 9:56:42 AM
• 2017-01-15 10:48:19 PM
• KatesHere
• Community Legend
• 237 Views
• 3 replies
• 0 likes

Family account- how to import saved albums

Hi! I just upgraded to a family account so me and my boyfriend can listen to music individually at the same time. I was hoping that all our albums would save to my new account but unfortunately it didn't. Any idea how I can import all our albums into...

• olajcholewa
• Casual Listener
• Hi! I just upgraded to a family account so me and my boyfriend can listen to music individually at the same time. I was hoping that all our albums would save to my new account but unfortunately it di...
• 2017-01-15 7:57:09 PM
• 2017-01-15 9:25:11 PM
• Bittencourt
• Spotify Star
• 1397 Views
• 3 replies
• 0 likes
• Account

Superuser Contribution Tüh,ödeme sağlayıcın kötü bir gün geçiyor

Yaklaşık 4 aydır aile premium kullanıyorum.Dün karta para atmayı unutmuşum bu gün atmama rağmen kartımı kabul etmiyor sebebi nedir acaba

• tahacftci
• Newbie
• Yaklaşık 4 aydır aile premium kullanıyorum.Dün karta para atmayı unutmuşum bu gün atmama rağmen kartımı kabul etmiyor sebebi nedir acaba
• 2017-01-14 2:19:42 PM
• 2017-01-15 9:05:46 PM
• user-removed
• Not applicable
• 213 Views
• 1 replies
• 0 likes
• Account
  Subscription

My daughter has her own free Spotify account, how do I upgrade to our fam premium ?.

• Lesleymargot
• Casual Listener
• 2017-01-15 8:01:42 PM
• 2017-01-15 8:41:44 PM
• Bittencourt
• Spotify Star
• 364 Views
• 5 replies
• 0 likes

Superuser Contribution Invitación no aceptada

Dónde puedo ver el domicilio de mi cuenta premium es el único requisito que ha cambiado desde la ultima vez del plan familiar y ahora como tienen que tener todas las cuentas la misma dirección que el administrador y como mi cuenta es vieja y no recue...

• user-removed
• Visitor
• Dónde puedo ver el domicilio de mi cuenta premium es el único requisito que ha cambiado desde la ultima vez del plan familiar y ahora como tienen que tener todas las cuentas la misma dirección que el...
• 2017-01-14 4:43:18 AM
• 2017-01-15 8:41:18 PM
• user-removed
• Not applicable
• 198 Views
• 1 replies
• 0 likes

Issues paying my subscription

Hi,I have troubles with my pay I have try all possibilities and nothing happends. It says that maybe there are troubles with onecction between my bank and spotify. Can you help me?

• EdgarSaenz
• Casual Listener
• Hi, I have troubles with my pay I have try all possibilities and nothing happends. It says that maybe there are troubles with onecction between my bank and spotify.   Can you help me?
• 2017-01-12 6:16:27 PM
• 2017-01-15 8:12:02 PM
• Bittencourt
• Spotify Star
• 272 Views
• 5 replies
• 0 likes
• Account

Premium family can the members play different music at the same time

• rorytara98
• Newbie
• 2017-01-15 8:01:44 PM
• 2017-01-15 8:07:13 PM
• ErikG
• Roadie
• 133 Views
• 1 replies
• 0 likes

Spotify 3 month special expired?

Hello - I saw a special before the holidays to return Premium at a special price for 3 months; is that offer still available or could we be grandfathered in? Can't seem to find it now ;<

• AJ-California
• Casual Listener
• Hello - I saw a special before the holidays to return Premium at a special price for 3 months; is that offer still available or could we be grandfathered in?  Can't seem to find it now ;<&nbs...
• 2017-01-15 7:01:56 PM
• 2017-01-15 7:41:00 PM
• AJ-California
• Casual Listener
• 331 Views
• 4 replies
• 0 likes
• Account
  Premium
  Subscription

Subscribed to Premium but it says I'm on Free

My brother purchased the Spotify family subscription. Everyone signed up using his link and code without any problems apart from me.I did exactly the same as everyone else and the process seemed to have worked but my account says I'm 'free' and not p...

• thetofus
• Casual Listener
• My brother purchased the Spotify family subscription. Everyone signed up using his link and code without any problems apart from me. I did exactly the same as everyone else and the process seemed to...
• 2017-01-15 4:33:26 PM
• 2017-01-15 7:21:54 PM
• thetofus
• Casual Listener
• 210 Views
• 2 replies
• 0 likes

Superuser Contribution Change account from an old Email Accont to Facebook

Hi there. Is it possible to change from this account to my facebook account (Where i allready have a user). The reason i want to do so is that my old email is not in use and not currently in service. Will provide the email adress for the old account ...

• ff7ostlover
• Newbie
• Hi there. Is it possible to change from this account to my facebook account (Where i allready have a user). The reason i want to do so is that my old email is not in use and not currently in service....
• 2017-01-15 6:46:54 PM
• 2017-01-15 7:00:55 PM
• MaryS
• Roadie
• 241 Views
• 1 replies
• 0 likes
• Account

Bought Premium in the +3 Month Offer

Hello I bought Spotify Premium in the time when the offer was that you get +3 Month, but now after 1 month i dont have Premium anymore.

• johannbb21
• Casual Listener
• Hello I bought Spotify Premium in the time when the offer was that you get +3 Month, but now after 1 month i dont have Premium anymore.
• 2017-01-15 6:12:14 PM
• 2017-01-15 6:37:40 PM
• Maxim
• Spotify Star
• 274 Views
• 3 replies
• 0 likes
• Account
  Premium
  Subscription

Premium account does´t work

I pay for the premium account every month but i still got a "free" account in fact. I already checked if I had used another e-mail adress for log in - no account on other mail adress or facebook account. I also logged out and in but still it did´nt w...

• s_conni
• Newbie
• I pay for the premium account every month but i still got a "free" account in fact. I already checked if I had used another e-mail adress for log in - no account on other mail adress or facebook acco...
• 2017-01-15 5:52:27 PM
• 2017-01-15 6:26:46 PM
• Maxim
• Spotify Star
• 174 Views
• 1 replies
• 0 likes
• Premium

My spotify account is invisible (help)

If I type my full name in the search bar (Yes, I'm connected to Facebook, none of my settings are on private), my account doesn't show. This is since a couple of months and I don't know why. pls send help I want to show people my great playlists

• sophiejane97
• Casual Listener
• If I type my full name in the search bar (Yes, I'm connected to Facebook, none of my settings are on private), my account doesn't show. This is since a couple of months and I don't know why. pls send...
• 2017-01-15 11:07:01 AM
• 2017-01-15 6:23:21 PM
• Maxim
• Spotify Star
• 710 Views
• 3 replies
• 0 likes
• Account
  Premium

Moved/Change Address

Hello, I recently moved to another city (not different country). How can I update my zip code in my profile? There's no option to when I click "edit profile" on my profile page. Thanks

• ellenchen
• Casual Listener
• Hello,   I recently moved to another city (not different country). How can I update my zip code in my profile? There's no option to when I click "edit profile" on my profile page.   Tha...
• 2017-01-14 11:45:26 PM
• 2017-01-15 6:20:24 PM
• Maxim
• Spotify Star
• 734 Views
• 5 replies
• 0 likes