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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Despite my subscription to Premium, suddendly I can no more access to my music and it sems as I have a free account. I have already contacted Vodafone Italy who manages my subscription and they say that everything is right...so please, I need your he...
Boa tarde! Realizei o pagamento do plano premium promocional no dia 30/12/16 quando o mesmo foi debitado em meu cartão de crédito no valor de R$1,99. Até hoje não consegui utilizar o meu plano premium. A minha conta continua com assinatura free e por...
Hi, I used to subscribe using a credit card, but a week ago i bought a 3 months subscription from vodafone. I redeemed the code, and the receipt is visible on my list. During this time because my card was declining the recurring payments i kept recei...
Hello, I have suscribed to Spotify Prenium thanks to my mobile provider (Bouygues telecom), it is an option in my contract. It used to work, until this morning I had some issues with logging in. And now it tells me that I have not anymore a prenium a...
Como puedo ver la dirección que quedó guardada para el plan familiar. Esto debido a que estoy reemplazando a varios integrantes y la dirección que digito no es la disponible. Muchas Gracias
Hi I firsted registered spotify with my facebook account. Then i created a new spotify account over my gmail account . Now i want to link my gmail account with my facebook account but i get an error like this facebook account is already attached with...
Dear spotify,I haved closed my dutch bank account which my subscription was payed with it.Due to a chargeback you have disabled my account.I have made a new username "javedwiermans" to make contact with youPlease disable the account "jwiermans" with ...
I'm looking to get Spotify, now I'm a student, I see I can get discount at £4.99 per month, but I've also found 3 months premium for £0.99p...can I use both offers? Many thanks Sean
Hi, I upgraded to Premium Family on December 5, charging my debit card 14.99. Fast forward January 5. I discovered that Spotify charged me 9.99 (for regular premium) AND 14.99 for premium family. Is this billing right?
Hi, i'm not sure whether this is the right place for the topic but my spotify was recently (during nightime) hacked and changed by an email called macsuccs@gmail.com and i'm paying for the premium option how do i resort to a solution? my email addres...
Buenas tardes, necesitamos factura a nombre de empresa mensual. Por favor, indíquenos la manera de pasarle nuestros datos fiscales para poder emotornos la factura. Con el recino no nos sirve pq no salen nuestros datos ni los datos de la empresa que f...
Spotify thinks I am in the US and won't let me change the country to Australia.Admin please help.
Hi I'm from the UK and I'm looking to go travelling in February. I'm thinking about getting a premium subscription to Spotify so I can download my music and listen to it offline. I'm travelling to India, Nepal, Thailand, Bali, Australia, new Zealand ...
Firstly I'd like to express my disappointment with the fact that the only way I can find to get clarification about my subscription is to take it to a public fourun.I'd like to unsubscribe, apparently I am unsubscribed already when I log in. However ...
In the last two months I have been receiving invoices from Spotify, but I do not know what account this is associated with, is there any way to know in which account it is associated? Is there any way to cancel these payments without visiting the ban...
I have just opened a spotify premium account but was charged 9.99 when i specifically chose the option of a student discount which entitled me to 50 percent off, and even though i cancelled the subscription 2 minutes afterwards i was still charged. I...
Caros, hoje, 4 de janeiro de 2017, fiz o procedimento para upgrade da minha conta de free para Premiun. Preenchi os dados do meu cartão de crédito, recebi o informe de débito de R$ 10 no cartão e não tive acesso ao novo serviço. Por favor, vejam a se...
I have the student premium account for my spotify. Although this month I was charged $9.99 for my premium. I went to try and solve the problem and one page tells me i pay $9.99, while a different page tells me i pay $4.99. These pages are screenshott...
Spotify has been charging me 2 months now, and I'm not even using premium. What should I do to stop this
Hi, I got a new phone today as I was due an upgrade and I automatically have spotify premium with Vodafone Red (my mobile phone network) for the last two years i've gathered playlists of music and today when I logged onto spotify on my new phone I re...