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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I recently purchased two three month trials for 99cents one account was my personal account the other one was for my younger sister. When I checked my account transactions I noticed 1 for 9.99 and 5 diffrent ones for 99cents on the same day and I use...
Hi, I was setting up my Spotify Premium for the Family and where it asked for my Full Name, I entered the name of my neice instead, we are in the same address so it should not affect any of the billing requirements, but I was hoping to know if there ...
I upgraded my premium account to premium for family about a week ago. Whenever I try to add a family member, we are able to set up a new account and go through the entire setup process up to the screen where we have to verify the address. After enter...
Hi. I recently created an account to purchase spotify premium for the .99 cent 3 month offer. It says I've least redeemed a previous offer and can't. How is this, the account is new? I never even got the 1 week trial I just saw, I made an account and...
Hello..I was just wondering, in past years I usually received an end of year details page showing hours listened, top artist, etc. I didn't (or can't find) this years. Can anyone help?
Hello, I've problems to access in to my account, so I created another account to ask what can I do...I was premium but the bank block my card because I had a misunderstanding with them and since the bank block me I can't access to my account.... I do...
Cancelei meu cartão e paguei no boleto já faz mais de 5 dias, mas ainda consta como não pago. O que faço?
Trying to change my premium subscription from monthly to yearly. I saw on the FAQ screen this: Can I get 12 months of Spotify Premium in advance? If you have an active Premium subscription you can change your payment interval to 12 months. Just log i...
Hi, I want to put another credit card in my account but when I try it, its said that there's a problem with my credit card/bank, I already talked with my bank and they said that I have no restrictions at all and that the website are making attempts t...
Me hicieron el cargo a la tarjeta de $9 pesos por 3 meses ¡dos veces! Me cobraron al final $18Mx y mi cuenta sigue sin ser premium y me sigue ofreciendo la promoción. Que mal y no hay donde ni con quién quejarse para poder arreglarlo, que mal servici...
The unsubscription process is very unclear! I've tried twice now to unsubscribe from Premium, the first time at the end of my thirty day free trial, and the second time about a month ago. When I got charged after the first month of not using Premium,...
Me ha cobrado el premium antes de lo debido y quiero que me devuelvan el dinero, Me han cogido dinero el 26 del 11 pa la suscripcion premium (se supone que es de 30 dias ), Me ponia que se renovaba el 26 del 12, y bien queria aprovechar todo lo que m...
Hello all at Spotify. I upgraded to premium through what I thought was my Spotify account, but it sent the receipt to my email not associated with my Spotify. After logging in, it said that 8 was not a premium member, despite being charged. So I upgr...
Hei Min kone Gitte Heggedal Kjos har invitert meg til Premium Family. Når jeg logger inn på nett så viser kontoen min at jeg er medlem av den gruppen. Men når jeg logger inn på min mobil står det at jeg har Free. Hva skal jeg gjøre?
Hello,I change my premium account to the premium family. After adding my girlfriend to the list of family members she got that registration email.She registered herself and send me the attached screenshot.The screenshot irritates she and me because o...
I signed up for Spotify Premium that gets to be automatically charged together with my Smart Postpaid account. I regularly pay the bill being charged to me every month (that includes my postpaid bill and spotify premium subscription) and I am really ...
Can someone help please, my wife has an old Spotify account and today I created a family account and went to invite her. When I did, she attempted to log on to accept the invite but was told "It looks like you are using your Facebook credentials to l...
Somehow, Spotify deleted many songs off of my playlist. I know about the Recover Playlist option, but my playlist doesn't show up under there since it wasn't deleted in it's entirety. I also can't "undo" it with Ctrl Z. Is there a way for me to rever...
Hope someone can help me. I wanted to get my dad a 12 month subscription but also create an account for him so I can have all his music setup for him for Christmas Day. So not to give the game away, I used my own email address as the recipient. (Not ...
Hello everybody! I have applied to verify my artist profile on Spotify but I haven't yet got verified. I even sent a second verification request and contacted support 2 times but I haven't got any answer. Could someone help me with this? my artist sp...