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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9234 Views
  • 2 replies
  • 9 likes
  • Security
  • 9234 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483457 Views
  • 979 replies
  • 111 likes
  • Account
  • 483457 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211320 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211320 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121112 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121112 Views
  • 72 replies
  • 12 likes

Superuser Contribution Google Play credit/wallet payments, are they going to happen soon?

Hello, Will there be an option in the near future to be able to pay for spotify with google play credits? From some of the topics I can see that many users would benifit from this payment method, it absolutley makes sense for this capability to be of...

  • Newbie
  • Hello,   Will there be an option in the near future to be able to pay for spotify with google play credits?   From some of the topics I can see that many users would benifit from this p...
  • user-removed
  • Not applicable
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Two accounts with different mails

Need to delete my main acc cause I dont remember the mail attached to it. Got another acc but dont wanna pay double up. Looked around but cant find anyway to contact spotify

  • Newbie
  • Need to delete my main acc cause I dont remember the mail attached to it. Got another acc but dont wanna pay double up. Looked around but cant find anyway to contact spotify
  • bonilla
  • Newbie
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Solved!! New phone playlists gone

So today i got my new Iphone 7. And when i started it up and went onto spotify i saw that all my playlists are gone, and i dont know why. I tried to log onto facebook and login thro spotify and it still dosent work. Pls help had like 700 songs haha

  • Casual Listener
  • So today i got my new Iphone 7. And when i started it up and went onto spotify i saw that all my playlists are gone, and i dont know why. I tried to log onto facebook and login thro spotify and it st...
  • Tobiasmattsson
  • Casual Listener
  • 1820 Views
  • 2 replies
  • 0 likes
  • 1820 Views
  • 2 replies
  • 0 likes

Payment Method Failed

I'm trying to update my payment method, and I've tried with three cards, all active, and Spotify is telling me that it's unable to process it. I can't contact anyone through Spotify, and it's not on my bank's side. Any ideas?

  • Casual Listener
  • I'm trying to update my payment method, and I've tried with three cards, all active, and Spotify is telling me that it's unable to process it. I can't contact anyone through Spotify, and it's not on ...
  • Bittencourt
  • Spotify Star
  • 426 Views
  • 3 replies
  • 0 likes
  • 426 Views
  • 3 replies
  • 0 likes

i can't see others playlists anymore?

hey can someone tell me why i can't see others playlists anymore? thx

  • Casual Listener
  • hey can someone tell me why i can't see others playlists anymore? thx
  • ILikeBunnies
  • Newbie
  • 885 Views
  • 5 replies
  • 1 likes
  • Other
  • 885 Views
  • 5 replies
  • 1 likes

can't use spotify out of USA

HiI started using Spotify a month ado when visiting my brother who lives in Florida.Got back home (Israel) 2 weeks ago, used Spotify every day and couldn't today.Tried to change country in "edit profile" but there's only USA thereCan i use Spotify in...

  • Newbie
  • Hi I started using Spotify a month ado when visiting my brother who lives in Florida. Got back home (Israel) 2 weeks ago, used Spotify every day and couldn't today. Tried to change country in "edi...
  • Maxim
  • Spotify Star
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

Solved!! misleading offer?!

Hi,In (12/20/16 @ Netheland )There was banner with an offer 3 months in the price of one.I've completed the payment and then after 1 month my account has been changed to free!Can you fix this issue please!

  • Casual Listener
  • Hi, In (12/20/16 @ Netheland )There was banner with an offer 3 months in the price of one. I've completed the payment and then after 1 month my account has been changed to free! Can you fix th...
  • FatBox
  • Casual Listener
  • 359 Views
  • 4 replies
  • 0 likes
  • 359 Views
  • 4 replies
  • 0 likes

Deleted Facebook. Can't log in now.

I deleted my Facebook account and now I can't access Spotify anymore. I created a new account and I just want everything transferred to my new account, including my premium. How do I go about this? Thanks

  • Newbie
  • I deleted my Facebook account and now I can't access Spotify anymore. I created a new account and I just want everything transferred to my new account, including my premium. How do I go about this? T...
  • PilotAC
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • Login
  • 255 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't change payment details with TD Canada

Hello Guys, I just moved from Istanbul to Toronto, applied to TD Green Credit Card and obtained it. It does not let me to change my payment details with my new TD credit card data and it says: "It looks like your card is from a non-Spotify country---...

  • Casual Listener
  • Hello Guys,   I just moved from Istanbul to Toronto, applied to TD Green Credit Card and obtained it.   It does not let me to change my payment details with my new TD credit card data a...
  • CanerM
  • Casual Listener
  • 475 Views
  • 2 replies
  • 0 likes
  • 475 Views
  • 2 replies
  • 0 likes

Solved!! Playstation log in

So a few months ago, i logged my spotify into a psn account. That psn account and its details have since been removed from my playstation. I have no way of retrieving it. Now i can't log my spotify into my current account because it's signed into the...

  • Casual Listener
  • So a few months ago, i logged my spotify into a psn account. That psn account and its details have since been removed from my playstation. I have no way of retrieving it. Now i can't log my spotify i...
  • Dreadlord
  • Community Legend
  • 815 Views
  • 3 replies
  • 0 likes
  • 815 Views
  • 3 replies
  • 0 likes

Family Subscriptions

If I already have a premium, rising to Family before the expiry of my premium subscription is debited me again the total cost of the Family?Or only the difference?Thank you

  • Regular
  • If I already have a premium, rising to Family before the expiry of my premium subscription is debited me again the total cost of the Family? Or only the difference? Thank you
  • Maxim
  • Spotify Star
  • 327 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 327 Views
  • 1 replies
  • 0 likes

Solved!! Applying for Student discount through existing premium account.

I have recently got an NUS extra card and want to apply the student discount to my account. Everytime I follow the instructions on the website it asks me to put my card details in again. Is there a way to apply the discount without cancelling my subs...

  • Casual Listener
  • I have recently got an NUS extra card and want to apply the student discount to my account. Everytime I follow the instructions on the website it asks me to put my card details in again. Is there a w...
  • lapickles
  • Casual Listener
  • 380 Views
  • 2 replies
  • 0 likes
  • Account
  • 380 Views
  • 2 replies
  • 0 likes

wat is het verschil tussen premium en premium family?

wat is het verschil tussen premium en premium family?Ik dacht namelijk dat je dan op hetzelfde account, maar op verschillende apparaten je eigen afspeellijsten kon luisteren?

  • Newbie
  • wat is het verschil tussen premium en premium family? Ik dacht namelijk dat je dan op hetzelfde account, maar op verschillende apparaten je eigen afspeellijsten kon luisteren?
  • Maxim
  • Spotify Star
  • 3526 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 3526 Views
  • 1 replies
  • 0 likes

Got a spotify premium present card from a friend (but other land)

Hey A friend of me, gave me a spotivy premium card but he bought it in Austria and i live in Germany. Now i cant add the card because i am not in Austria... What should i do now?...

  • Casual Listener
  • Hey 🙂 A friend of me, gave me a spotivy premium card but he bought it in Austria and i live in Germany. Now i cant add the card because i am not in Austria... What should i do now?...
  • Maxim
  • Spotify Star
  • 303 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 303 Views
  • 4 replies
  • 0 likes

Superuser Contribution Getting the runaround..reporting to BBB

3 or 4 days ago I attempted to log into my account to change my payment method. After SEVERAL attempts at logging in with no luck I e-mailed custumer support. I was told my Spotify and Facebook had become unlinked (how? I have no clue, I've been usin...

  • Newbie
  • 3 or 4 days ago I attempted to log into my account to change my payment method. After SEVERAL attempts at logging in with no luck I e-mailed custumer support. I was told my Spotify and Facebook had b...
  • Imogen
  • Spotify Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Solved!! Spotify completely deleted my account!

I have had a premium account with spotify for about 3 years now. I'm overseas at the moment and has been working for the last couple of weeks fine but just the other day, it seemed to have logged me out of all of my devices and when I try logging in ...

  • Casual Listener
  • I have had a premium account with spotify for about 3 years now. I'm overseas at the moment and has been working for the last couple of weeks fine but just the other day, it seemed to have logged me ...
  • Luke_j
  • Newbie
  • 27446 Views
  • 5 replies
  • 1 likes
  • Account
    Login
    Other
    Premium
    Subscription
    Unlimited
  • 27446 Views
  • 5 replies
  • 1 likes

Rogers Premium Subscription

Good evening I received Spotify Premium for 6 months through one of your partners, Rogers Communications. I have tried all the suggestions on this forum on how to link the account but it keeps telling me I have a free subscription and not the premium...

  • Newbie
  • Good evening   I received Spotify Premium for 6 months through one of your partners, Rogers Communications. I have tried all the suggestions on this forum on how to link the account but it kee...
  • Maxim
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Charged even without subscribing

I signed up for a free trial for a premium membership. I then canceled the free trial, but I still continue to be charged 10 dollars per month. I have been charged 10 dollars for the past 4 months even without having a premium membership. I have chec...

  • Newbie
  • I signed up for a free trial for a premium membership. I then canceled the free trial, but I still continue to be charged 10 dollars per month. I have been charged 10 dollars for the past 4 months ev...
  • Maxim
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Spotify Family VIA App Store credits

Hey is there any way i could pay for Spotify Family with the App Store Credits? I would like to have Spotify between me and my friends but i don't have a credit card or Paypal account

  • Newbie
  • Hey is there any way i could pay for Spotify Family with the App Store Credits? I would like to have Spotify between me and my friends but i don't have a credit card or Paypal account
  • Maxim
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes