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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • NathanGuy
  • Regular
  • 235409 Views
  • 376 replies
  • 22 likes
  • Account
    Free
  • 235409 Views
  • 376 replies
  • 22 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12600 Views
  • 6 replies
  • 11 likes
  • Security
  • 12600 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • slothinaloft
  • Newbie
  • 526975 Views
  • 988 replies
  • 113 likes
  • Account
  • 526975 Views
  • 988 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127661 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127661 Views
  • 74 replies
  • 12 likes

Solved!! Changing country/Spotify Premium for Family

I've recently moved back to the UK from the US. I've updated my Spotify premium subscription to UK billing details. However, it won't let me change my country/postcode under my profile. When I go to Edit Profile it lists "United Kingdom" as the count...

  • Casual Listener
  • I've recently moved back to the UK from the US. I've updated my Spotify premium subscription to UK billing details. However, it won't let me change my country/postcode under my profile.   ...
  • lavoguette
  • Casual Listener
  • 504 Views
  • 2 replies
  • 0 likes
  • 504 Views
  • 2 replies
  • 0 likes

Premium status not showing on account

Hi. Ive recently got a new phone due to my other phone being smashed and i logged onto my spotify and it wasnt premium and none of my music was there even though i was charged yesterday for the account that i have had for over a year. I only use 1 em...

  • Visitor
  • Hi. Ive recently got a new phone due to my other phone being smashed and i logged onto my spotify and it wasnt premium and none of my music was there even though i was charged yesterday for the accou...
  • Maxim
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Solved!! Fido pulse plan doesn't give option to connect to spotify

I have a fido pulse plan which includes Spotify premium but when I tried to activate it onto my Spotify account it did not give me the option to login to Spotify. So now I m paying for something I cannot even use. Someone please help.

  • Newbie
  • I have a fido pulse plan which includes Spotify premium but when I tried to activate it onto my Spotify account it did not give me the option to login to Spotify. So now I m paying for something I ca...
  • Maxim
  • Spotify Star
  • 333 Views
  • 1 replies
  • 1 likes
  • 333 Views
  • 1 replies
  • 1 likes

Solved!! Spotify Family Issues

Has anyone had Spotify Family links not work?I'm trying to share the link with my partner but it keeps saying he's in the wrong country??What do we need to change? We've tried to log him in on the same computer but it's not working. Please help!

  • Newbie
  • Has anyone had Spotify Family links not work? I'm trying to share the link with my partner but it keeps saying he's in the wrong country?? What do we need to change? We've tried to log him in on th...
  • Maxim
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution I need to speak with someone

Hello,I'm being charged monthly and my subscription still says FREE. I've upgraded to premium and every time I log into my account it has a different date that I will be charged and it's always weeks later. So you charge my account and I still have a...

  • Casual Listener
  • Hello, I'm being charged monthly and my subscription still says FREE. I've upgraded to premium and every time I log into my account it has a different date that I will be charged and it's always wee...
  • drjmhoward
  • Newbie
  • 392 Views
  • 5 replies
  • 0 likes
  • 392 Views
  • 5 replies
  • 0 likes

Having trouble sharing my playlists

I have a premium account and have several playlists that my frineds want to follow. The problem is when they search for my username it can't be found. It doesn't even show up when I enter it in the search area. I can see their account and follow, but...

  • Newbie
  • I have a premium account and have several playlists that my frineds want to follow.  The problem is when they search for my username it can't be found.   It doesn't even show up when I...
  • itu_
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • Account
  • 186 Views
  • 1 replies
  • 0 likes

Delete someone off my account!

Alright I am sick and tired of this person taking over my account I need yoy guys to delete him because I've ttied everything you've told me to try and it's not working at all he's still able to get on get rid of this persone for me! Plz

  • Regular
  • Alright I am sick and tired of this person taking over my account I need yoy guys to delete him because I've ttied everything you've told me to try and it's not working at all he's still able to get ...
  • itu_
  • Community Legend
  • 7058 Views
  • 1 replies
  • 0 likes
  • Other
  • 7058 Views
  • 1 replies
  • 0 likes

Premium doesn't work

This morning i purchased a premium account but i'm still a free account, payment was approved so anyone?

  • Newbie
  • This morning i purchased a premium account but i'm still a free account, payment was approved so anyone?
  • ErikG
  • Roadie
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Account

Jag loggade in på ett gammalt konto av misstag.Det konto jag ska använda heter ssmeck.Hur gör jag för att byta till det rätta?

  • Casual Listener
  • Jag loggade in på ett gammalt konto av misstag. Det konto jag ska använda heter ssmeck. Hur gör jag för att byta till det rätta?
  • Ssmeck
  • Casual Listener
  • 158 Views
  • 1 replies
  • 0 likes
  • Account
  • 158 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify premium

Was told I had Spotify premium when i got my new handset now it seems I don't please help

  • Casual Listener
  • Was told I had Spotify premium when i got my new handset now it seems I don't 😞 please help
  • sisca2105
  • Newbie
  • 405 Views
  • 3 replies
  • 0 likes
  • Account
  • 405 Views
  • 3 replies
  • 0 likes

Spotify Premium

I bought a premium abonnement but it wont set itself to premium. I logged out and in 10 times now over the last hour and yet im still "free user".I am very upset and angry about such a big platform beeing so incompetent.

  • Casual Listener
  • I bought a premium abonnement but it wont set itself to premium. I logged out and in 10 times now over the last hour and yet im still "free user". I am very upset and angry about such a big platform...
  • Kaikdaman
  • Casual Listener
  • 361 Views
  • 4 replies
  • 0 likes
  • 361 Views
  • 4 replies
  • 0 likes

Playlists missing

Hi there, I have had a Spotify account for many years, periodically on Premium, periodically on free.I recently upgraded to Premium again after I hadn't used Spotify in a while. I didn't see any of my playlists or saved albums from the past years, ne...

  • Visitor
  • Hi there,   I have had a Spotify account for many years, periodically on Premium, periodically on free. I recently upgraded to Premium again after I hadn't used Spotify in a while. I didn't s...
  • user-removed
  • Not applicable
  • 291 Views
  • 2 replies
  • 0 likes
  • 291 Views
  • 2 replies
  • 0 likes

Superuser Contribution Need help setting up Family Account, Country Settings Problems!

So my account was originally subscribed to premium normal under a card based in the UK, but I since then have upgraded to a family account, using a different card which is based in the country i live in, Hungary. But for some reason it doesnt let any...

  • Casual Listener
  • So my account was originally subscribed to premium normal under a card based in the UK, but I since then have upgraded to a family account, using a different card which is based in the country i live...
  • Alexmheal
  • Casual Listener
  • 323 Views
  • 3 replies
  • 0 likes
  • 323 Views
  • 3 replies
  • 0 likes

Charged twice per month with different music methods

I've had Spotify for almost two years now, and earlier last year, in October, there was a problem charging the account, so I switched the payment method to a different PayPal account. The charges went through, and I didn't notice any problems until m...

  • Newbie
  • I've had Spotify for almost two years now, and earlier last year, in October, there was a problem charging the account, so I switched the payment method to a different PayPal account. The charges wen...
  • Jacob
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 190 Views
  • 1 replies
  • 0 likes

Transfer my premium account

Hello, i would like to transfer my premium account from mamalongleggz@gmail.com to my Facebook log-in. Please assist. Thank you.

  • Newbie
  • Hello,    i would like to transfer my premium account from mamalongleggz@gmail.com to my Facebook log-in. Please assist. Thank you. 
  • Jacob
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Premium

Hello,I received a free 2 year Spotify Premium membership as part of a Rogers deal. It has been just over 1 year and now my Premium access is gone. I log in using my Facebook account. Can anyone help me with this issue?

  • Casual Listener
  • Hello, I received a free 2 year Spotify Premium membership as part of a Rogers deal. It has been just over 1 year and now my Premium access is gone. I log in using my Facebook account. Can anyone he...
  • Zacho1120
  • Newbie
  • 974 Views
  • 3 replies
  • 0 likes
  • iOS
  • 974 Views
  • 3 replies
  • 0 likes

Spotify premium not longer active even though paid for

So i had spotify premium through my SPARK mobile provider, i had to renew my music pack this morning however since then my spotify premium has not been here. My account is now a free account again and it keeps asking me to upgrade to premium again. S...

  • Newbie
  • So i had spotify premium through my SPARK mobile provider, i had to renew my music pack this morning however since then my spotify premium has not been here. My account is now a free account again an...
  • user-removed
  • Not applicable
  • 325 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 325 Views
  • 2 replies
  • 0 likes

Superuser Contribution pague mi supscribcion familiar y sigo teniendo spotify gratis, pero se cargo a mi cuenta

pague mi supscribcion familiar y sigo teniendo spotify gratis, al pagar me dijo que hubo un error y que no se iba a hacer ningun cargo pero si se hizo un cargo 2 veces de la cuenta Familiar de Spotify; e hice todo lo que te dice la pagina de reinciar...

  • Newbie
  • pague mi supscribcion familiar y sigo teniendo spotify gratis, al pagar me dijo que hubo un error y que no se iba a hacer ningun cargo pero si se hizo un cargo 2 veces de la cuenta Familiar de Spotif...
  • MonicaM_Bogota
  • Roadie
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes