Superuser Contribution charged 9.99 for 5 months and didn't realize it. I have never used spotify. Thought it was free.

• jtshew
• Newbie
• 2017-01-19 11:17:48 PM
• 2017-01-20 12:56:31 AM
• MonicaM_Bogota
• Roadie
• 169 Views
• 1 replies
• 0 likes

Cancel subscription

Why is it so hard to cancel my subscription? It says that I pay through iTunes and have to follow some steps to cancel the subscription. I don't have mac or iPhone anymore, and it doesn't work when I try to log in on iTunes on my pc. Any advice? Is i...

• idamartine
• Newbie
• Why is it so hard to cancel my subscription? It says that I pay through iTunes and have to follow some steps to cancel the subscription. I don't have mac or iPhone anymore, and it doesn't work when I...
• 2017-01-20 12:46:01 AM
• 2017-01-20 12:52:29 AM
• Maxim
• Spotify Star
• 183 Views
• 1 replies
• 0 likes

Sing somones facebook off of my account

So idk if yous could help me signe somones facebook off of my account evert time I signe into my spotify his name and Facebook appear on me spotify home screen I can't figure put how to block or signe him off could you plz help me I'm tired of this i...

• mathieutessier6
• Regular
• So idk if yous could help me signe somones facebook off of my account evert time I signe into my spotify his name and Facebook appear on me spotify home screen I can't figure put how to block or sign...
• 2017-01-20 10:45:48 PM
• 2017-01-20 11:41:23 PM
• feelikeastrangr
• Community Legend
• 251 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution Still getting charged for Spotify free

I am getting charged for an account i dont have on premium anymore how do i contact Spotify? I got in touch (somehow) with Spotify 5 or 6 months ago and the payments didnt stop????Need answer asap if possible.Thanks heaps0 Likes

• vance1990
• Casual Listener
• I am getting charged for an account i dont have on premium anymore how do i contact Spotify? I got in touch (somehow) with Spotify 5 or 6 months ago and the payments didnt stop???? Need answer ...
• 2017-01-19 1:36:23 AM
• 2017-01-20 11:37:08 PM
• MonicaM_Bogota
• Roadie
• 326 Views
• 1 replies
• 0 likes
• iOS

Charged for month after account had been cancelled

Is there any way I can be reimbursed the money I was charged, for a month when my spotify subscription had been cancled?

• Stevojunior
• Casual Listener
• Is there any way I can be reimbursed the money I was charged, for a month when my spotify subscription had been cancled?
• 2017-01-12 12:07:28 AM
• 2017-01-20 11:34:51 PM
• feelikeastrangr
• Community Legend
• 355 Views
• 5 replies
• 0 likes

Premium account

How many account(s) is there under premium?

• SrtReyes
• Newbie
• How many account(s) is there under premium?
• 2017-01-20 10:57:13 PM
• 2017-01-20 11:34:05 PM
• Maxim
• Spotify Star
• 223 Views
• 1 replies
• 0 likes

Problem with Premium Family Plan

I´ve had the Premium Family Plan for a long time now, however, I still don´t understand why the 4 of us in this plan, can´t use Spotify at the same time, I thought that´s what it was for, was I wrong? Not even 2 of us can use it at the same time on d...

• pvanharasz
• Casual Listener
• I´ve had the Premium Family Plan for a long time now, however, I still don´t understand why the 4 of us in this plan, can´t use Spotify at the same time, I thought that´s what it was for, was I wrong...
• 2017-01-20 11:22:17 PM
• 2017-01-20 11:33:18 PM
• Maxim
• Spotify Star
• 225 Views
• 1 replies
• 0 likes
• Other

Superuser Contribution No he podido pagar mi suscripción

Buenas tardes; necesito ayuda. O he podido pagar mi suscripción, de ninguna manera no usando varias tarjetas que operan bien. Con ninguna me acepta el pago todas arrojan el mismo mensaje Ups, parece que tu tarjeta o proveedor de pago están teniendo u...

• Oliverbazumy
• Newbie
• Buenas tardes; necesito ayuda. O he podido pagar mi suscripción, de ninguna manera no usando varias tarjetas que operan bien. Con ninguna me acepta el pago todas arrojan el mismo mensaje Ups, parece ...
• 2017-01-19 9:00:12 PM
• 2017-01-20 11:15:05 PM
• MonicaM_Bogota
• Roadie
• 316 Views
• 1 replies
• 0 likes

Superuser Contribution Consulta de servicio

Buenas tardes, El presente lo escribo en razón a que desde el mes de mayo del año 2016 accedí a suscribirme al plan premium, razón por la cual se se han hecho 4 cargos a mi tarjeta de crédito por la cantidad $9.00 MX; no obstante ello, no me ha sido ...

• RosyChavez
• Newbie
• Buenas tardes,    El presente lo escribo en razón a que desde el mes de mayo del año 2016 accedí a suscribirme al plan premium, razón por la cual se se han hecho 4 cargos a mi tarjet...
• 2017-01-19 8:24:40 PM
• 2017-01-20 11:14:09 PM
• MonicaM_Bogota
• Roadie
• 341 Views
• 1 replies
• 0 likes

Superuser Contribution No puedo pagar spotify premium

Hola he intentado ya varios días pagar spotify premium con diferentes tarjetas y no me acepta los cargos me aparece el siguiente texto:Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún ...

• Claudiluna
• Newbie
• Hola he intentado ya varios días pagar spotify premium con diferentes tarjetas y no me acepta los cargos me aparece el siguiente texto: Ups, parece que tu tarjeta o proveedor de pago están teniend...
• 2017-01-19 7:25:06 PM
• 2017-01-20 11:08:53 PM
• MonicaM_Bogota
• Roadie
• 261 Views
• 1 replies
• 0 likes
• Premium

Superuser Contribution TRIPLE COBRO SERVICIO PREMIUM durante meses

Estimados,Me gustaría que me ayudaran con este tema, tengo spotify hace 5 meses y resulta que tengo meses con 3 cobros, otros con 2 y así cobros irregulares en la tarjeta, no quiero tener que loquear la tarjeta y nunca mas contratar los servicios de ...

• nutriberto
• Newbie
• Estimados, Me gustaría que me ayudaran con este tema, tengo spotify hace 5 meses y resulta que tengo meses con 3 cobros, otros con 2 y así cobros irregulares en la tarjeta, no quiero tener que loq...
• 2017-01-19 3:55:29 PM
• 2017-01-20 10:52:21 PM
• MonicaM_Bogota
• Roadie
• 243 Views
• 1 replies
• 0 likes

Superuser Contribution From premium to free

Hello, i got an email saying that my last payment hadn't been received. So I paid for ahead for a month, but now he says that I owe a free account and that I have to pay if I want to get a premium account even though I just paid for a month. I checke...

• Sanne_ll
• Newbie
• Hello, i got an email saying that my last payment hadn't been received. So I paid for ahead for a month, but now he says that I owe a free account and that I have to pay if I want to get a premium ac...
• 2017-01-19 3:05:53 PM
• 2017-01-20 10:51:19 PM
• MonicaM_Bogota
• Roadie
• 233 Views
• 1 replies
• 0 likes

Superuser Contribution Login to premium - forgotten password, invalid e-mail

Hi all, I am a Spotify Premium-user but cannot log in to my account as I can't remember my account password and the e-mail address on the account has expired (can't get to the e-mail account either). However, I am yet constanty paying for the Premium...

• p-bearmcg
• Newbie
• Hi all, I am a Spotify Premium-user but cannot log in to my account as I can't remember my account password and the e-mail address on the account has expired (can't get to the e-mail account either)....
• 2017-01-19 2:52:30 PM
• 2017-01-20 10:50:23 PM
• MonicaM_Bogota
• Roadie
• 330 Views
• 1 replies
• 0 likes

Superuser Contribution Problems with using a different credit card and changing the country

Hello! I have spotify premium for many years now, i first suscribed in Argentina and i kept the payment there. Now I am living in Spain, and i need to change the payment information, but when i want to change it, Spotify automatically gives me the of...

• danyfreak
• Newbie
• Hello!   I have spotify premium for many years now, i first suscribed in Argentina and i kept the payment there. Now I am living in Spain, and i need to change the payment information, but whe...
• 2017-01-19 8:45:21 AM
• 2017-01-20 10:49:25 PM
• MonicaM_Bogota
• Roadie
• 244 Views
• 1 replies
• 0 likes

Superuser Contribution Account deleted - Still says 'we're sorry that account is taken'

I used a 'Premium for Family' invitation to set up a seperate account for my work. It gave me a random username which I wasn't happy with so I then deleted the account (with associated work email address) in order to 'clear' that email address and so...

• petergeorgerice
• Newbie
• I used a 'Premium for Family' invitation to set up a seperate account for my work.   It gave me a random username which I wasn't happy with so I then deleted the account (with associated work ...
• 2017-01-19 7:50:07 AM
• 2017-01-20 10:45:44 PM
• MonicaM_Bogota
• Roadie
• 946 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Switching to Student account

Hello, I've been trying to switch my premium account to a student account multiple times but today I was still charged full price. Could i switch my account today and get credit for the next month? Will I be charged additionally 4.99 for the student ...

• albermelek
• Newbie
• Hello, I've been trying to switch my premium account to a student account multiple times but today I was still charged full price. Could i switch my account today and get credit for the next month? W...
• 2017-01-20 9:10:21 PM
• 2017-01-20 10:33:24 PM
• Maxim
• Spotify Star
• 289 Views
• 1 replies
• 0 likes
• Premium

Superuser Contribution Spotify Family Account

Hellooo, i'm having trouble linking my family accounts. Every time someone tries to add my address it says that its wrong. What can i do?

• ximenaa-31
• Newbie
•  Hellooo, i'm having trouble linking my family accounts. Every time someone tries to add my address it says that its wrong. What can i do?
• 2017-01-19 4:52:53 AM
• 2017-01-20 9:57:20 PM
• FabianS_Bogota
• Roadie
• 339 Views
• 1 replies
• 0 likes
• Account
  Subscription

Superuser Contribution Can't login due to country

Dear All, I was told that I couldn't access my Spotify account as the country I am in is not the same as the country I listed when registering my account. I have since updated the country and postcode, but am still getting the same message! Please as...

• Elilliane
• Newbie
• Dear All,   I was told that I couldn't access my Spotify account as the country I am in is not the same as the country I listed when registering my account. I have since updated the country an...
• 2017-01-19 3:45:28 AM
• 2017-01-20 9:55:51 PM
• FabianS_Bogota
• Roadie
• 351 Views
• 1 replies
• 0 likes