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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

85067 Views

9 replies

2 likes

Account
Login
  • 85067 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

662547 Views

13 replies

4 likes

Account
  • 662547 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

744806 Views

18 replies

29 likes

  • 744806 Views
  • 18 replies
  • 29 likes

Premium

Guten Tag, ich habe mir heute ein Account bei Spotify gemacht und habe das Angebot für 3 Monate gesehen. Habe dies Angeklickt und alles ausgefüllt. Darauf hin habe ich nur für 1 Monat bekommen.

Newbie

Guten Tag,   ich habe mir heute ein Account bei Spotify gemacht und habe das Angebot für 3 Monate gesehen. Habe dies Angeklickt und alles ausgefüllt. Darauf hin habe ich nur für 1 Monat bekomm...

Maxim

Spotify Star

210 Views

1 replies

0 likes

  • 210 Views
  • 1 replies
  • 0 likes

Premium current offer. How many months at 6,99e after the 3 months at 0,99e?

Hi Spotify. I plan asap to subscribe to your current premium offer, 3 months at 0,99 e then after 6,99 by month. Just a simple question this 6,99 e offer is for how many months as your regular price/month seems to be 9,99e. Just in order things to be...

Casual Listener

Hi Spotify. I plan asap to subscribe to your current premium offer, 3 months at 0,99 e then after 6,99 by month. Just a simple question this 6,99 e offer is for how many months as your regular price/...

xlnicosia

Casual Listener

282 Views

2 replies

0 likes

Premium
  • 282 Views
  • 2 replies
  • 0 likes

Switching paid upfront account to family account.

I've paid for Spotify premium upfront till July 2017.Is it possible to switch to family now and pay the difference each month?Or would i need to cancel my account, get a refund for the remaining months then start Family?

Casual Listener

I've paid for Spotify premium upfront till July 2017. Is it possible to switch to family now and pay the difference each month? Or would i need to cancel my account, get a refund for the remaining ...

214 Views

0 replies

0 likes

Account
Premium
Subscription
  • 214 Views
  • 0 replies
  • 0 likes

impossibilita di disdire l'abbonamento

Buongiorno, il 20 novembre 2016 ho fornito i miei dati bancari per poter avere un mese di prova con la possibilita di disdire dopo un mese.Ogni volta che andavo nel mio account per disdire l'abbonamento mi dava che non risultava un abbonamento, e ino...

Newbie

Buongiorno, il 20 novembre 2016 ho fornito i miei dati bancari per poter avere un mese di prova con la possibilita di disdire dopo un mese. Ogni volta che andavo nel mio account per disdire l'abbona...

271 Views

0 replies

0 likes

  • 271 Views
  • 0 replies
  • 0 likes

Adding a second mobile number

Hi, I have Premium and I would like to add my works mobile number as well as my private number how can I do this?

Newbie

Hi, I have Premium and I would like to add my works mobile number as well as my private number how can I do this?

327 Views

0 replies

0 likes

Premium
  • 327 Views
  • 0 replies
  • 0 likes

INVOICE - FACTURA

Buenas tardes, necesitamos factura a nombre de empresa mensual. Por favor, indíquenos la manera de pasarle nuestros datos fiscales para poder emotornos la factura. Con el recino no nos sirve pq no salen nuestros datos ni los datos de la empresa que f...

Newbie

Buenas tardes, necesitamos factura a nombre de empresa mensual. Por favor, indíquenos la manera de pasarle nuestros datos fiscales para poder emotornos la factura. Con el recino no nos sirve pq no sa...

pedrohuesca

Newbie

362 Views

1 replies

0 likes

Account
  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution 3 maanden gratis

Ik ben verleid door de aanbieding van Spotify, waarbij ik drie maanden gratis Premium krijg. Ik heb hierop gedrukt, vervolgens stond dat ik 9,99 vooruit moet betalen. Ook dit heb ik gedaan. Echter, nu heb ik Premium voor 1 maand. De enige reden dat i...

Newbie

Ik ben verleid door de aanbieding van Spotify, waarbij ik drie maanden gratis Premium krijg. Ik heb hierop gedrukt, vervolgens stond dat ik 9,99 vooruit moet betalen. Ook dit heb ik gedaan. Echter, n...

Alex

Spotify Legend

2806 Views

5 replies

1 likes

Premium
  • 2806 Views
  • 5 replies
  • 1 likes

Unsubscribed, immediately no premium anymore

Hello, today Ayden Client took like every month 9,99 € from my bank account. In my account on spotify.com it was said - Abo renews on 18.01.17.Anyway, today I chose to unsubscribe, but after I did that, my account was immediately a free account and n...

Casual Listener

Hello,   today Ayden Client took like every month 9,99 € from my bank account. In my account on spotify.com it was said - Abo renews on 18.01.17. Anyway, today I chose to unsubscribe, but aft...

MartinStoichkov

Community Legend

487 Views

3 replies

0 likes

  • 487 Views
  • 3 replies
  • 0 likes

Solved!! Name given when starting family subscription

I have just started a family subscription. When adding a family member, I got a question what his/her name was, together with address. I filled it in, only to later realize that this was (I think) supposed to be _MY_ name and address. The reason for ...

Casual Listener

I have just started a family subscription. When adding a family member, I got a question what his/her name was, together with address. I filled it in, only to later realize that this was (I think) su...

MatsL

Casual Listener

447 Views

4 replies

0 likes

  • 447 Views
  • 4 replies
  • 0 likes

Cant log in, wrong username/password

Trivs to Open my spotify app today and saw that i had been logged out, so i tried to log on, but it says "wrong username/password. So tried to log on from Facebook but it didnt work either.Even tried from my PC, but it dont work.It starts accessing h...

Newbie

Trivs to Open my spotify app today and saw that i had been logged out, so i tried to log on, but it says "wrong username/password. So tried to log on from Facebook but it didnt work either. Even tri...

MartinStoichkov

Community Legend

283 Views

1 replies

0 likes

Account
Login
Other
Premium
  • 283 Views
  • 1 replies
  • 0 likes

Subscribed, but not getting Premium?

I just payed for premium today and vant listen to wich song i want..ned to shuffle...how long does it take until i can chose which song i want

Newbie

I just payed for premium today and vant listen to wich song i want..ned to shuffle...how long does it take until i can chose which song i want

Maxim

Spotify Star

240 Views

2 replies

0 likes

  • 240 Views
  • 2 replies
  • 0 likes

1 Month subscription but only few days left

Hello i just subscripted an 1 month family subscription but my premium acc exp in 20 days. It Should be until 20.01.17 but it is until 09.01.17. Can anyone help me?

Casual Listener

Hello i just subscripted an 1 month family subscription but my premium acc exp in 20 days. It Should be until 20.01.17 but it is until 09.01.17. Can anyone help me?

Maxim

Spotify Star

248 Views

1 replies

0 likes

Account
Premium
Subscription
  • 248 Views
  • 1 replies
  • 0 likes

assinatura

Galera mês pasado paguei a spotify e agora eles pausaro o negocio falando que não paguei oque faço

Casual Listener

Galera mês pasado paguei a spotify e agora eles pausaro o negocio falando que não paguei oque faço

Bittencourt

Spotify Star

432 Views

5 replies

0 likes

  • 432 Views
  • 5 replies
  • 0 likes

Why is "Me" missing?

This issue only exists on one account and I can't figure out why. I cannot access settings or any of my playlist or even log out because the "Me" tab is missing.

Casual Listener

This issue only exists on one account and I can't figure out why. I cannot access settings or any of my playlist or even log out because the "Me" tab is missing.

Maxim

Spotify Star

392 Views

3 replies

0 likes

Account
Free
Other
  • 392 Views
  • 3 replies
  • 0 likes

I just subscribed by ticking the box 'three months for 99 cents' and didn't get the discount

I just subscribed by ticking the box 'three months for 99 cents' and didn't get the discount. I just had to pay 9,99, what's going on there?

Newbie

I just subscribed by ticking the box 'three months for 99 cents' and didn't get the discount. I just had to pay 9,99, what's going on there? 

Maxim

Spotify Star

253 Views

1 replies

1 likes

  • 253 Views
  • 1 replies
  • 1 likes

I ended my premium membership in september but still pay

I ended my premium membership in september before my 1 month trial ended, I but I still pay every month since..??? How can I get in contact with Spority customer service?

Casual Listener

I ended my premium membership in september before my 1 month trial ended, I but I still pay every month since..??? How can I get in contact with Spority customer service?

Xkjaer

Casual Listener

249 Views

2 replies

0 likes

  • 249 Views
  • 2 replies
  • 0 likes

Not able to log in on site

Hi. I want to cancel premium but i haven't been able to log in to the website to cancel it. It is saying my username/password is incorrect however i am able to log in to the App with the exact same password. I was hoping to cancel before i got charge...

Newbie

Hi. I want to cancel premium but i haven't been able to log in to the website to cancel it. It is saying my username/password is incorrect however i am able to log in to the App with the exact same p...

MattSuda

Spotify Star

242 Views

1 replies

0 likes

Login
Premium
Subscription
  • 242 Views
  • 1 replies
  • 0 likes

Problem resetting password

Hello, I need some help regarding my account security. I suddenly recieved an email at 5 am yesterday stating I canceled my spotify subscription, and another email a minute after that telling me I need to reset my account password as there was suspic...

Newbie

Hello, I need some help regarding my account security. I suddenly recieved an email at 5 am yesterday stating I canceled my spotify subscription, and another email a minute after that telling me I ne...

MartinStoichkov

Community Legend

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes

Solved!! Premium Family Invitation to existing free account

I just signed up and subscripted to Premium Family. My kids already have the free account. For the invitation, do I use the e-mail addresses associated to their existing free accounts or do I new e-mail addresses? Thank you for your assistance. Kind ...

Casual Listener

I just signed up and subscripted to Premium Family.  My kids already have the free account.  For the invitation, do I use the e-mail addresses associated to their existing free accounts or ...

mafamily1377

Casual Listener

495 Views

2 replies

1 likes

  • 495 Views
  • 2 replies
  • 1 likes