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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • maryjane0_0
  • Visitor
  • 398239 Views
  • 947 replies
  • 107 likes
  • Account
  • 398239 Views
  • 947 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171380 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171380 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99080 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99080 Views
  • 68 replies
  • 10 likes

Solved!! 3 months for $1 offer

A few months ago, I found that there was an offer, that said that you would be able to get 3 months of Spotify Premium for only $1. I tried checking to see if the offer was still available now and I can't find it. So has the offer been cancelled? And...

  • Casual Listener
  • A few months ago, I found that there was an offer, that said that you would be able to get 3 months of Spotify Premium for only $1. I tried checking to see if the offer was still available now and I ...
  • juliana7135
  • Casual Listener
  • 792 Views
  • 2 replies
  • 0 likes
  • 792 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium account on laptop but not on mobile

Hello,I have had a premium account for over a year. Since I deleted the spotify app from my phone and re-dowloaded it, my account has changed to a free account. My last payment was december the 20th, so I should still be able to use premium services....

  • Newbie
  • Hello, I have had a premium account for over a year. Since I deleted the spotify app from my phone and re-dowloaded it, my account has changed to a free account. My last payment was december the...
  • MonicaM_Bogota
  • Roadie
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Number of installments in payment with credit card

Tengo una PREGUNTA ... ¿Como Puedo Reducir el Número de cuotas en el pago de mi Tarjeta quiero ... La Posibilidad de la ONU Número Más pequeño?

  • Casual Listener
  • Tengo una PREGUNTA ... ¿Como Puedo Reducir el Número de cuotas en el pago de mi Tarjeta quiero ... La Posibilidad de la ONU Número Más pequeño?
  • MonicaM_Bogota
  • Roadie
  • 1033 Views
  • 1 replies
  • 0 likes
  • Account
  • 1033 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't access my email to reset password

I don't have access to the email that I used to creat my Spotify account.m, and I forgot my password. I have know way to reset my password sense I can't access the email

  • Visitor
  • I don't have access to the email that I used to creat my Spotify account.m, and I forgot my password. I have know way to reset my password sense I can't access the email
  • MonicaM_Bogota
  • Roadie
  • 195 Views
  • 1 replies
  • 0 likes
  • Account
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobro doble de suscripción

HolaEl día 3 de enero me hicieron un cargo doble a mi cuenta domiciliada para spotify familiar...hay alguna forma de que sea reembolsable esa cantidad que me cobraron...o de qué forma puedo obtener información...no encuentro algún lugar para atención...

  • Newbie
  • Hola El día 3 de enero me hicieron un cargo doble a mi cuenta domiciliada para spotify familiar...hay alguna forma de que sea reembolsable esa cantidad que me cobraron...o de qué forma puedo obten...
  • MonicaM_Bogota
  • Roadie
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo conectarme a mi cuenta

Tengo una cuenta en Spotify vinculada a mi Facebook y hace unos días por error refirieron l pago de una tarjeta de bancomer pero el día 3 de enero se dio de alta otra tarjeta de Santander y un día después me llega un mail de Spotify que refirieron el...

  • Newbie
  • Tengo una cuenta en Spotify vinculada a mi Facebook y hace unos días por error refirieron l pago de una tarjeta de bancomer pero el día 3 de enero se dio de alta otra tarjeta de Santander y un día de...
  • MonicaM_Bogota
  • Roadie
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Not receiving Discover Weekly playlists - Am I doing something wrong?

I'm a recent user - I bailed from Apple Music after I heard about Discover Weekly. I've been a (nonpaying for now) user for about 3 weeks and was under the impression I'd start getting the Monday morning playlists after a fortnight. My partner has ba...

  • Casual Listener
  • I'm a recent user - I bailed from Apple Music after I heard about Discover Weekly.   I've been a (nonpaying for now) user for about 3 weeks and was under the impression I'd start getting the M...
  • lordlyleech
  • Casual Listener
  • 484 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Other
  • 484 Views
  • 5 replies
  • 0 likes

Solved!! Change the country

Hey everyone!I have an important question.I think you know that if you have Spotify free you can not use Spotify in an another country more than 14 days. I live in Germany but I entered to South Africa for three years. So I can't use my account anymo...

  • Regular
  • Hey everyone! I have an important question. I think you know that if you have Spotify free you can not use Spotify in an another country more than 14 days. I live in Germany but I entered to South ...
  • SELINNILESSELIN
  • Regular
  • 295 Views
  • 4 replies
  • 0 likes
  • 295 Views
  • 4 replies
  • 0 likes

Solved!! Redeeming a gift card in a different country

Is there a way to redeem it? Or a way to be able to do something similar to this? As someone in Sweden just bought me one, but obviously the gift cards have changed.

  • Casual Listener
  • Is there a way to redeem it? Or a way to be able to do something similar to this? As someone in Sweden just bought me one, but obviously the gift cards have changed.
  • robiXxu
  • Newbie
  • 28457 Views
  • 16 replies
  • 0 likes
  • 28457 Views
  • 16 replies
  • 0 likes

Superuser Contribution Somebody hacked my account and there is nowhere to contact Spotify

Somebody changed the email account on my spotify account and there is nowhere on this joke of a website to contact anyone. I can't log in because the account information has changed. I don't want to ask the "community", I want to talk to an actual Sp...

  • Casual Listener
  • Somebody changed the email account on my spotify account and there is nowhere on this joke of a website to contact anyone.  I can't log in because the account information has changed. ...
  • MaryS
  • Roadie
  • 358 Views
  • 5 replies
  • 0 likes
  • Account
  • 358 Views
  • 5 replies
  • 0 likes

Superuser Contribution Login through Facebook issues (error 404)

Hello, my mom has been having issues logging into Spotify. Her account is linked with her Facebook. She did not forget her password or login, nor did she disable her account. I noticed when she opened the app on her computer, a blank window would kee...

  • Casual Listener
  • Hello, my mom has been having issues logging into Spotify. Her account is linked with her Facebook. She did not forget her password or login, nor did she disable her account. I noticed when she opene...
  • MaryS
  • Roadie
  • 531 Views
  • 4 replies
  • 0 likes
  • 531 Views
  • 4 replies
  • 0 likes

Email/login not updating

I signed up on spotify via Facebook, and when i changed the email of my Facebook, it wont update it on spotify, which makes me unable to login. Its been over 2 weeks now. I'm changing to Apple music unless this gets fixed.

  • Newbie
  • I signed up on spotify via Facebook, and when i changed the email of my Facebook, it wont update it on spotify, which makes me unable to login. Its been over 2 weeks now. I'm changing to Apple music ...
  • itu_
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

Hi, I had spotify premium because my phone company gave it to me. I'm suposed to have it for 2years. It's been only a year so there's a year left. I'm currently out of the country for vacations but my spotify changed from premium to free and I want t...

  • Casual Listener
  • Hi, I had spotify premium because my phone company gave it to me. I'm suposed to have it for 2years. It's been only a year so there's a year left. I'm currently out of the country for vacations but m...
  • MaryS
  • Roadie
  • 148 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
  • 148 Views
  • 1 replies
  • 0 likes

Changing the payment

Hello,I changed my payment from one to another credit card and just for this procedure, Spotify charged me R$ 10.There was not information about this charging in any text that I read.So, I´d like to have this amount back. Thanks

  • Newbie
  • Hello, I changed my payment from one to another credit card and just for this procedure, Spotify charged me R$ 10. There was not information about this charging in any text that I read. So, I´d li...
  • OviiiOne
  • Community Legend
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook link

Hello, I recently turned into a Spotify premium user but the problem is that I'm trying to link my Facebook account so that I can listen to the music I've put into that account. It says that I've already authorized Facebook but it is not linked

  • Newbie
  • Hello, I recently turned into a Spotify premium user but the problem is that I'm trying to link my Facebook account so that I can listen to the music I've put into that account. It says that I've alr...
  • MaryS
  • Roadie
  • 146 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution Been charged double the price

I have a premium student account and paying £5p/m, but this month I was charged £10 even though I'm still within the 12 months?!?!

  • Newbie
  • I have a premium student account and paying £5p/m, but this month I was charged £10 even though I'm still within the 12 months?!?!
  • MaryS
  • Roadie
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problem with my subscription

Despite my subscription to Premium, suddendly I can no more access to my music and it sems as I have a free account. I have already contacted Vodafone Italy who manages my subscription and they say that everything is right...so please, I need your he...

  • Newbie
  • Despite my subscription to Premium, suddendly I can no more access to my music and it sems as I have a free account. I have already contacted Vodafone Italy who manages my subscription and they say t...
  • carlosalbertore
  • Casual Listener
  • 310 Views
  • 5 replies
  • 0 likes
  • 310 Views
  • 5 replies
  • 0 likes

Conta premium

Boa tarde! Realizei o pagamento do plano premium promocional no dia 30/12/16 quando o mesmo foi debitado em meu cartão de crédito no valor de R$1,99. Até hoje não consegui utilizar o meu plano premium. A minha conta continua com assinatura free e por...

  • Casual Listener
  • Boa tarde! Realizei o pagamento do plano premium promocional no dia 30/12/16 quando o mesmo foi debitado em meu cartão de crédito no valor de R$1,99. Até hoje não consegui utilizar o meu plano premiu...
  • Bittencourt
  • Spotify Star
  • 305 Views
  • 3 replies
  • 0 likes
  • Account
  • 305 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution premium ended but still have 3 months

Hi, I used to subscribe using a credit card, but a week ago i bought a 3 months subscription from vodafone. I redeemed the code, and the receipt is visible on my list. During this time because my card was declining the recurring payments i kept recei...

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  • Casual Listener
  • Hi,   I used to subscribe using a credit card, but a week ago i bought a 3 months subscription from vodafone. I redeemed the code, and the receipt is visible on my list. During this time becau...
  • MaryS
  • Roadie
  • 456 Views
  • 3 replies
  • 1 likes
  • Premium
  • 456 Views
  • 3 replies
  • 1 likes