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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
553836 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131189 Views
74 replies
12 likes
For a few weeks the 30-day free trial of Spotify has been going on. I made a Paypal account (my first, and it has 0.00 balance), and tried to login and subscribe for the trial, but for some reason everytime after I logg in, I get redirected to the Pa...
For a few weeks the 30-day free trial of Spotify has been going on. I made a Paypal account (my first, and it has 0.00 balance), and tried to login and subscribe for the trial, but for some reason ev...
Casual Listener
291 Views
1 replies
0 likes
I used to have the Premium promotion for 3 months @ 0.99. I am now using the FREE version and I do not understand why I am being charged $1.08 TWICE. Spotify Case # 04492922
I used to have the Premium promotion for 3 months @ 0.99. I am now using the FREE version and I do not understand why I am being charged $1.08 TWICE. Spotify Case # 04492922
Newbie
713 Views
2 replies
0 likes
I have a free account, and have had a free account for the past 4 or so months and yet I am getting a charge on my credit card every month. I have verified with all of my email addresses that I do not have ANY receipts or confirmations for the charge...
I have a free account, and have had a free account for the past 4 or so months and yet I am getting a charge on my credit card every month. I have verified with all of my email addresses that I do no...
Community Legend
200 Views
1 replies
0 likes
HiI got a New phone and when logged on my Spotify Account again,all of my playlist r gone and I pay for premium Spotify,but at my account Its saying free. So what to Do??
Hi I got a New phone and when logged on my Spotify Account again,all of my playlist r gone and I pay for premium Spotify,but at my account Its saying free. So what to Do??
Casual Listener
564 Views
2 replies
0 likes
So I created the account I am using now just to hit the forums. I know my username for my prem. account just not the password or the e-mail address I used to create the account. Not my greatest moment I have always used Spotify on my phone and now ha...
So I created the account I am using now just to hit the forums. I know my username for my prem. account just not the password or the e-mail address I used to create the account. Not my greatest momen...
Roadie
255 Views
1 replies
0 likes
Everything is in the title ... I pay for premium but it not workAccount: civicsuck87
Everything is in the title ... I pay for premium but it not work Account: civicsuck87
Roadie
297 Views
1 replies
0 likes
I tried signing up for the student discount but my college was not on the list of elligible schools. SO I BACKED OUT OF IT. Then signed up for the 30 day free trial to pay 9.99 NEXT MONTH. I was charged $5.29 for the student discount on the same prof...
I tried signing up for the student discount but my college was not on the list of elligible schools. SO I BACKED OUT OF IT. Then signed up for the 30 day free trial to pay 9.99 NEXT MONTH. I was...
Casual Listener
265 Views
2 replies
0 likes
I've signed up for premium and my desktop version and Iphone version both say it. But at time both will "reset" and will say I need to upgrade. All I have to do is sign out and sign back in. But my problem is I will have to redownload all my offline ...
I've signed up for premium and my desktop version and Iphone version both say it. But at time both will "reset" and will say I need to upgrade. All I have to do is sign out and sign back in. But my p...
Newbie
1214 Views
4 replies
0 likes
Hi! Each month, my account is getting paid, but instead of only taking 9,99$ a month, it takes two times 9,99$ so each month they take 19,99$ of my account!How can i get a refound, or can I call someone? I can't find any phone number!
Hi! Each month, my account is getting paid, but instead of only taking 9,99$ a month, it takes two times 9,99$ so each month they take 19,99$ of my account! How can i get a refound, or can I ...
Spotify Star
246 Views
1 replies
0 likes
Can somebody help me how to trace the account charged in my credit card number? I really don't remember if i clicked a link which creates an account here in spotify...I tried to contact the customer support of my credit card but they said I need to c...
Can somebody help me how to trace the account charged in my credit card number? I really don't remember if i clicked a link which creates an account here in spotify...I tried to contact the customer ...
Spotify Star
687 Views
1 replies
0 likes
When I invite a family member, they are sent an email with an "invite code". Once they click the link, it just takes us to the "sign in page". What then? Create a new account? Sign into the parent account? Use the invite code as a password? The proce...
When I invite a family member, they are sent an email with an "invite code". Once they click the link, it just takes us to the "sign in page". What then? Create a new account? Sign into the parent&nb...
Spotify Star
455 Views
3 replies
0 likes
Hey all. I've logged into Spotify on my Samsung mobile after 2-3 weeks and all my saved playlists, albums, songs etc have disappeared, can't see them anywhere. Any advice? Warm thanks, JP
Hey all. I've logged into Spotify on my Samsung mobile after 2-3 weeks and all my saved playlists, albums, songs etc have disappeared, can't see them anywhere. Any advice? Warm thanks, JP
Music Fan
197 Views
1 replies
0 likes
In the desktop app, when I click on Account, it opens a browser window. In that browser window, the general profile info is incorrect, even though it is correct on Facebook. What's going on? Also, my account picture got rotated for some reason? It's ...
In the desktop app, when I click on Account, it opens a browser window. In that browser window, the general profile info is incorrect, even though it is correct on Facebook. What's going on? &n...
Music Fan
1494 Views
1 replies
0 likes
I had logged out of my account and then when trying to log back in, my password was apparently incorrect, so, i tried to reset my password but the link in my email was apparently expired. I tried using a different browser, going incognito and also ha...
I had logged out of my account and then when trying to log back in, my password was apparently incorrect, so, i tried to reset my password but the link in my email was apparently expired. I tried usi...
Music Fan
255 Views
1 replies
0 likes
I tried signing up and it said that my email is already in use. So I try logging in with my email, then I says "you do not have a Spotify account connected to your facebook...etc." I already reset my password and tried logging in and it says the same...
I tried signing up and it said that my email is already in use. So I try logging in with my email, then I says "you do not have a Spotify account connected to your facebook...etc." I already reset my...
Music Fan
488 Views
2 replies
0 likes
I've pretty much giving up on spotify. But I just wanna know if there's any way I could make a new username and password but still have my playlist from my old account? Like still be able to add in new songs n **bleep**?
I've pretty much giving up on spotify. But I just wanna know if there's any way I could make a new username and password but still have my playlist from my old account? Like still be able to add in n...
Roadie
283 Views
1 replies
0 likes
Hi. I'm using two accounts - first one is connected with Facebook, the second one is with e-mail. Is it possible to connect both users into one? Or change e-mail with my second user. I can't change it beceuse my current e-mail is connected with Faceb...
Hi. I'm using two accounts - first one is connected with Facebook, the second one is with e-mail. Is it possible to connect both users into one? Or change e-mail with my second user. I can't change i...
Roadie
235 Views
1 replies
0 likes
I signed up for Unidays and when i try to get the discount. I go through all of the stages, logging into your account (facebook) and when I get to the final "Enter Your Facebook Password" phase and hit enter. I get a message which reads This feature ...
I signed up for Unidays and when i try to get the discount. I go through all of the stages, logging into your account (facebook) and when I get to the final "Enter Your Facebook Password" phase...
Newbie
8935 Views
40 replies
4 likes
I have Spotify premium for the family and my account switched over to free this morning. I have not been booted from the admin and the admin has the bill on auto pay so the bill has been paid but I don it have proof of my email paying for the family ...
I have Spotify premium for the family and my account switched over to free this morning. I have not been booted from the admin and the admin has the bill on auto pay so the bill has been paid but I d...
Spotify Star
488 Views
1 replies
0 likes
Hi before i can post in forum thread, now I can't. Im just allowed to post reply. How can I fix this? Thanks!
Hi before i can post in forum thread, now I can't. Im just allowed to post reply. How can I fix this? Thanks!
Casual Listener
1189 Views
8 replies
0 likes
