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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • benji28251
  • Visitor
  • 394122 Views
  • 940 replies
  • 107 likes
  • Account
  • 394122 Views
  • 940 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1169959 Views
  • 119 replies
  • 112 likes
  • Account
  • 1169959 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98631 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98631 Views
  • 68 replies
  • 10 likes

Superuser Contribution Facebook link

Hello, I recently turned into a Spotify premium user but the problem is that I'm trying to link my Facebook account so that I can listen to the music I've put into that account. It says that I've already authorized Facebook but it is not linked

  • Newbie
  • Hello, I recently turned into a Spotify premium user but the problem is that I'm trying to link my Facebook account so that I can listen to the music I've put into that account. It says that I've alr...
  • MaryS
  • Roadie
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution Been charged double the price

I have a premium student account and paying £5p/m, but this month I was charged £10 even though I'm still within the 12 months?!?!

  • Newbie
  • I have a premium student account and paying £5p/m, but this month I was charged £10 even though I'm still within the 12 months?!?!
  • MaryS
  • Roadie
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problem with my subscription

Despite my subscription to Premium, suddendly I can no more access to my music and it sems as I have a free account. I have already contacted Vodafone Italy who manages my subscription and they say that everything is right...so please, I need your he...

  • Newbie
  • Despite my subscription to Premium, suddendly I can no more access to my music and it sems as I have a free account. I have already contacted Vodafone Italy who manages my subscription and they say t...
  • carlosalbertore
  • Casual Listener
  • 299 Views
  • 5 replies
  • 0 likes
  • 299 Views
  • 5 replies
  • 0 likes

Conta premium

Boa tarde! Realizei o pagamento do plano premium promocional no dia 30/12/16 quando o mesmo foi debitado em meu cartão de crédito no valor de R$1,99. Até hoje não consegui utilizar o meu plano premium. A minha conta continua com assinatura free e por...

  • Casual Listener
  • Boa tarde! Realizei o pagamento do plano premium promocional no dia 30/12/16 quando o mesmo foi debitado em meu cartão de crédito no valor de R$1,99. Até hoje não consegui utilizar o meu plano premiu...
  • Bittencourt
  • Spotify Star
  • 298 Views
  • 3 replies
  • 0 likes
  • Account
  • 298 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution premium ended but still have 3 months

Hi, I used to subscribe using a credit card, but a week ago i bought a 3 months subscription from vodafone. I redeemed the code, and the receipt is visible on my list. During this time because my card was declining the recurring payments i kept recei...

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  • Casual Listener
  • Hi,   I used to subscribe using a credit card, but a week ago i bought a 3 months subscription from vodafone. I redeemed the code, and the receipt is visible on my list. During this time becau...
  • MaryS
  • Roadie
  • 443 Views
  • 3 replies
  • 1 likes
  • Premium
  • 443 Views
  • 3 replies
  • 1 likes

Paying for prenium, but not prenium anymore

Hello, I have suscribed to Spotify Prenium thanks to my mobile provider (Bouygues telecom), it is an option in my contract. It used to work, until this morning I had some issues with logging in. And now it tells me that I have not anymore a prenium a...

  • Newbie
  • Hello, I have suscribed to Spotify Prenium thanks to my mobile provider (Bouygues telecom), it is an option in my contract. It used to work, until this morning I had some issues with logging in. And ...
  • Maxim
  • Spotify Star
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dirección en Spotify para el Plan Familiar

Como puedo ver la dirección que quedó guardada para el plan familiar. Esto debido a que estoy reemplazando a varios integrantes y la dirección que digito no es la disponible. Muchas Gracias

  • Visitor
  • Como puedo ver la dirección que quedó guardada para el plan familiar. Esto debido a que estoy reemplazando a varios integrantes y la dirección que digito no es la disponible.   Muchas Gracias
  • Dave_02
  • Newbie
  • 287 Views
  • 2 replies
  • 0 likes
  • Account
  • 287 Views
  • 2 replies
  • 0 likes

Solved!! I have two account i want deactive/delete one of them

Hi I firsted registered spotify with my facebook account. Then i created a new spotify account over my gmail account . Now i want to link my gmail account with my facebook account but i get an error like this facebook account is already attached with...

  • Newbie
  • Hi   I firsted registered spotify with my facebook account. Then i created a new spotify account over my gmail account .   Now i want to link my gmail account with my facebook account b...
  • Jacob
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • Account
  • 261 Views
  • 1 replies
  • 0 likes

Unlock spotify account please

Dear spotify,I haved closed my dutch bank account which my subscription was payed with it.Due to a chargeback you have disabled my account.I have made a new username "javedwiermans" to make contact with youPlease disable the account "jwiermans" with ...

  • Newbie
  • Dear spotify, I haved closed my dutch bank account which my subscription was payed with it. Due to a chargeback you have disabled my account. I have made a new username "javedwiermans" to make c...
  • Jacob
  • Community Legend
  • 2244 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 2244 Views
  • 1 replies
  • 1 likes

Discounts

I'm looking to get Spotify, now I'm a student, I see I can get discount at £4.99 per month, but I've also found 3 months premium for £0.99p...can I use both offers? Many thanks Sean

  • Casual Listener
  • I'm looking to get Spotify, now I'm a student, I see I can get discount at £4.99 per month, but I've also found 3 months premium for £0.99p...can I use both offers? Many thanks Sean
  • Bittencourt
  • Spotify Star
  • 212 Views
  • 6 replies
  • 0 likes
  • 212 Views
  • 6 replies
  • 0 likes

Premium Family billing

Hi, I upgraded to Premium Family on December 5, charging my debit card 14.99. Fast forward January 5. I discovered that Spotify charged me 9.99 (for regular premium) AND 14.99 for premium family. Is this billing right?

  • Casual Listener
  • Hi, I upgraded to Premium Family on December 5, charging my debit card 14.99. Fast forward January 5. I discovered that Spotify charged me 9.99 (for regular premium) AND 14.99 for premium family. Is ...
  • KatesHere
  • Community Legend
  • 374 Views
  • 3 replies
  • 0 likes
  • 374 Views
  • 3 replies
  • 0 likes

E-mail adres was changed

Hi, i'm not sure whether this is the right place for the topic but my spotify was recently (during nightime) hacked and changed by an email called macsuccs@gmail.com and i'm paying for the premium option how do i resort to a solution? my email addres...

  • Casual Listener
  • Hi, i'm not sure whether this is the right place for the topic but my spotify was recently (during nightime) hacked and changed by an email called macsuccs@gmail.com and i'm paying for the premi...
  • Quepa
  • Roadie
  • 220 Views
  • 3 replies
  • 0 likes
  • 220 Views
  • 3 replies
  • 0 likes

INVOICE - FACTURA

Buenas tardes, necesitamos factura a nombre de empresa mensual. Por favor, indíquenos la manera de pasarle nuestros datos fiscales para poder emotornos la factura. Con el recino no nos sirve pq no salen nuestros datos ni los datos de la empresa que f...

  • Newbie
  • Buenas tardes, necesitamos factura a nombre de empresa mensual. Por favor, indíquenos la manera de pasarle nuestros datos fiscales para poder emotornos la factura. Con el recino no nos sirve pq no sa...
  • pedrohuesca
  • Newbie
  • 252 Views
  • 1 replies
  • 0 likes
  • Account
  • 252 Views
  • 1 replies
  • 0 likes

Spotify thinks I am in the US and I can't change my country

Spotify thinks I am in the US and won't let me change the country to Australia.Admin please help.

  • Newbie
  • Spotify thinks I am in the US and won't let me change the country to Australia. Admin please help.
  • Bittencourt
  • Spotify Star
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Premium subscription abroad

Hi I'm from the UK and I'm looking to go travelling in February. I'm thinking about getting a premium subscription to Spotify so I can download my music and listen to it offline. I'm travelling to India, Nepal, Thailand, Bali, Australia, new Zealand ...

  • Newbie
  • Hi I'm from the UK and I'm looking to go travelling in February. I'm thinking about getting a premium subscription to Spotify so I can download my music and listen to it offline. I'm travelling to In...
  • Bittencourt
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 128 Views
  • 1 replies
  • 0 likes

Unsubscribed apparently but still being charged

Firstly I'd like to express my disappointment with the fact that the only way I can find to get clarification about my subscription is to take it to a public fourun.I'd like to unsubscribe, apparently I am unsubscribed already when I log in. However ...

  • Casual Listener
  • Firstly I'd like to express my disappointment with the fact that the only way I can find to get clarification about my subscription is to take it to a public fourun. I'd like to unsubscribe, a...
  • Bittencourt
  • Spotify Star
  • 189 Views
  • 3 replies
  • 0 likes
  • 189 Views
  • 3 replies
  • 0 likes

I've had multiple family accounts and...

In the last two months I have been receiving invoices from Spotify, but I do not know what account this is associated with, is there any way to know in which account it is associated? Is there any way to cancel these payments without visiting the ban...

  • Visitor
  • In the last two months I have been receiving invoices from Spotify, but I do not know what account this is associated with, is there any way to know in which account it is associated? Is there any wa...
  • Bittencourt
  • Spotify Star
  • 338 Views
  • 10 replies
  • 0 likes
  • 338 Views
  • 10 replies
  • 0 likes

Payment confusion

I have just opened a spotify premium account but was charged 9.99 when i specifically chose the option of a student discount which entitled me to 50 percent off, and even though i cancelled the subscription 2 minutes afterwards i was still charged. I...

  • Newbie
  • I have just opened a spotify premium account but was charged 9.99 when i specifically chose the option of a student discount which entitled me to 50 percent off, and even though i cancelled the subsc...
  • Masta_22
  • Roadie
  • 284 Views
  • 4 replies
  • 0 likes
  • 284 Views
  • 4 replies
  • 0 likes

Cobrança indevida

Caros, hoje, 4 de janeiro de 2017, fiz o procedimento para upgrade da minha conta de free para Premiun. Preenchi os dados do meu cartão de crédito, recebi o informe de débito de R$ 10 no cartão e não tive acesso ao novo serviço. Por favor, vejam a se...

  • Casual Listener
  • Caros, hoje, 4 de janeiro de 2017, fiz o procedimento para upgrade da minha conta de free para Premiun. Preenchi os dados do meu cartão de crédito, recebi o informe de débito de R$ 10 no cartão e não...
  • Bittencourt
  • Spotify Star
  • 405 Views
  • 4 replies
  • 1 likes
  • 405 Views
  • 4 replies
  • 1 likes

Charged incorrect amount

I have the student premium account for my spotify. Although this month I was charged $9.99 for my premium. I went to try and solve the problem and one page tells me i pay $9.99, while a different page tells me i pay $4.99. These pages are screenshott...

  • Casual Listener
  • I have the student premium account for my spotify. Although this month I was charged $9.99 for my premium. I went to try and solve the problem and one page tells me i pay $9.99, while a different pag...
  • KatesHere
  • Community Legend
  • 177 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 177 Views
  • 3 replies
  • 0 likes