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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9843 Views
  • 3 replies
  • 9 likes
  • Security
  • 9843 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 492284 Views
  • 981 replies
  • 111 likes
  • Account
  • 492284 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213511 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213511 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122467 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122467 Views
  • 72 replies
  • 12 likes

Can't login and deleted my FB

I tried to login, but it won't let me login and says I need to manage the settings on Facebook. Well I can't do that considering the account is deleted. So I can't login to my spotify or what?

  • Newbie
  • I tried to login, but it won't let me login and says I need to manage the settings on Facebook. Well I can't do that considering the account is deleted. So I can't login to my spotify or what?
  • Nic0_
  • Roadie
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 209 Views
  • 1 replies
  • 0 likes

Cancel subscription for premium subscription when i don't have one

To whom it may concern, I've been charged the $9.99/mth subscription fee, however, when I log in it indicates I have a free subscription. Either cancel my subscription or please ensure I have a premium subscription under my e-mail name of neal_ibanez...

  • Newbie
  • To whom it may concern,   I've been charged the $9.99/mth subscription fee, however, when I log in it indicates I have a free subscription.  Either cancel my subscription or please ensure...
  • Bittencourt
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

cancelling subscription

if i purchased the 3 months for £0.99 but dont want to continue after the 3 months can i cancell now or will i lose the rest of the months ive paid for

  • Newbie
  • if i purchased the 3 months for £0.99 but dont want to continue after the 3 months can i cancell now or will i lose the rest of the months ive paid for 
  • Bittencourt
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Fiyatların artmasına tepki--iptal

Fiyat arttırımına tepki olaraktan üyeliğimi iptal ediyorum bu ülkede bircok cakallıklar mevcut yenisinin eklenmesini istemiyorum

  • Newbie
  • Fiyat arttırımına tepki olaraktan üyeliğimi iptal ediyorum bu ülkede bircok cakallıklar mevcut yenisinin eklenmesini istemiyorum 
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

Can't use Spotify Family while studying abroad...?

Hello everyone,I was part of a Spotify Family Premium account while living in San Diego with my cousins, but am now studying abroad in Germany. I became part of their Spotify Family in August and moved out to Berlin around the end of September. Every...

  • Newbie
  • Hello everyone, I was part of a Spotify Family Premium account while living in San Diego with my cousins, but am now studying abroad in Germany. I became part of their Spotify Family in August and m...
  • Maxim
  • Spotify Star
  • 861 Views
  • 1 replies
  • 0 likes
  • Premium
  • 861 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot revoke SONOS app permission, keeps being readded

I stayed at a rental recently, connected my Spotify account to the house SONOS system, and forgot to log out when leaving. The new tenant keeps using my Spotify account and I can't seem to lock them out. I've Changed my passwordClicked "Sign out ever...

  • Newbie
  • I stayed at a rental recently, connected my Spotify account to the house SONOS system, and forgot to log out when leaving.   The new tenant keeps using my Spotify account and I can't seem...
  • ferrari312
  • Newbie
  • 460 Views
  • 2 replies
  • 1 likes
  • 460 Views
  • 2 replies
  • 1 likes

Superuser Contribution Switcing payment method.

Hi. Recently moved to Canada and I wanted to switch my payment method from my American card to my Canadian card. Each time I entered my Canadian card number I was asked to switch to the Canadian site . Even when I went on the Canadian site and re ent...

  • Newbie
  • Hi. Recently moved to Canada and I wanted to switch my payment method from my American card to my Canadian card. Each time I entered my Canadian card number I was asked to switch to the Canadian site...
  • hellfishracing
  • Newbie
  • 191 Views
  • 2 replies
  • 0 likes
  • 191 Views
  • 2 replies
  • 0 likes

Solved!! Premium Account Disappeared and Payment Failure

I have been paying for and using Spotify Premium for about a year without any issues. All of a sudden, my payment fails to go through (I have plenty of money in my account and my bank has no issues) and my account gets dropped down to free user. When...

  • Casual Listener
  • I have been paying for and using Spotify Premium for about a year without any issues. All of a sudden, my payment fails to go through (I have plenty of money in my account and my bank has no issues) ...
  • Pogspotify
  • Casual Listener
  • 3169 Views
  • 19 replies
  • 0 likes
  • 3169 Views
  • 19 replies
  • 0 likes

Premium family subscription

I'm having problems adding an account to a family subscription it says that I have joined two subscriptions in the past 24 hours. Not sure what I'm suppose to do.

  • Casual Listener
  • I'm having problems adding an account to a family subscription it says that I have joined two subscriptions in the past 24 hours. Not sure what I'm suppose to do.
  • jean3601
  • Community Legend
  • 262 Views
  • 3 replies
  • 0 likes
  • 262 Views
  • 3 replies
  • 0 likes

Solved!! Assinatura

Vou para o Canadá nos final desse mês, e iria trocar o meu plano para o familiar, eu conseguiria usar lá, mesmo a minha conta sendo paga aqui no Brasil?

  • Casual Listener
  • Vou para o Canadá nos final desse mês, e iria trocar o meu plano para o familiar, eu conseguiria usar lá, mesmo a minha conta sendo paga aqui no Brasil?
  • Bittencourt
  • Spotify Star
  • 402 Views
  • 5 replies
  • 0 likes
  • Premium
  • 402 Views
  • 5 replies
  • 0 likes

Can't log in-email associated with account now inactive

I have Spotify premium. I always remained logged in with my phone so forgot my username and password to my account. I changed phones and the backup/restore requires me to log in again. The email associated with my account to recover my login info is ...

  • Newbie
  • I have Spotify premium. I always remained logged in with my phone so forgot my username and password to my account. I changed phones and the backup/restore requires me to log in again. The email asso...
  • Jacob
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • Other
  • 219 Views
  • 1 replies
  • 0 likes

Changed password snd forgotten email

Recently my Spotify password got changed and now I can't access my account. After I tried logging in it said 'Error: 127'. I fixed that problem by reinstalling the app, but now my password won't work. I can't reset my password because the reset email...

  • Newbie
  • Recently my Spotify password got changed and now I can't access my account. After I tried logging in it said 'Error: 127'. I fixed that problem by reinstalling the app, but now my password won't work...
  • Jacob
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 165 Views
  • 1 replies
  • 0 likes

Country Change

I have always used Spotify in the UK for over 1 year now. I recently just moved to Nigeria and now Spotify on my Laptop wont let me log on. the error asked to change country but I am still unable to update the country on my profile online

  • Newbie
  • I have always used Spotify in the UK for over 1 year now. I recently just moved to Nigeria and now Spotify on my Laptop wont let me log on. the error asked to change country but I am still unable to ...
  • Maxim
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Paiement par mobile / Mobile abo

Hello world !, I need help because I want to pay Spotify with my mobile (Swisscom for my country) but he said you have already too mobile number registred of this account. The reason is because I had problem with my phone account and now I can't more...

  • Newbie
  • Hello world !,   I need help because I want to pay Spotify with my mobile (Swisscom for my country) but he said you have already too mobile number registred of this account. The reason is beca...
  • 225 Views
  • 0 replies
  • 0 likes
  • Premium
  • 225 Views
  • 0 replies
  • 0 likes

Family account

I manage a family account using mu facebook log inI need to delete and deactivate mu facebook account and unable to log in to spotify without activating my fb againHow can switch my existing account to a new one without affecting the subscription of ...

  • Casual Listener
  • I manage a family account using mu facebook log in I need to delete and deactivate mu facebook account and unable to log in to spotify without activating my fb again How can switch my existing ac...
  • Joshuatanutama
  • Newbie
  • 407 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 407 Views
  • 4 replies
  • 0 likes

My account says I have spotify free but..

My account says I have spotify free, but I've been getting charged for premium every months for at least 6 months now. I want to cancel my Spotify, but I don't know how if it says I have the free one.

  • Visitor
  • My account says I have spotify free, but I've been getting charged for premium every months for at least 6 months now. I want to cancel my Spotify, but I don't know how if it says I have the free one.
  • Maxim
  • Spotify Star
  • 340 Views
  • 3 replies
  • 0 likes
  • 340 Views
  • 3 replies
  • 0 likes

Spotify have charged me yet I don't have an account

Furious isn't the word, I treid to set up a student premium subscription which failed, yet I still get charged £4.99?!

  • Newbie
  • Furious isn't the word, I treid to set up a student premium subscription which failed, yet I still get charged £4.99?!
  • Maxim
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

family

Hi, i live in the Netherlands and i want to sign up for the family deal. the problem is that i cant choose for Ideal as method of payment.. who can help me out?

  • Regular
  • Hi, i live in the Netherlands and i want to sign up for the family deal. the problem is that i cant choose for Ideal as method of payment.. who can help me out? 😉
  • Maxim
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • Premium
  • 138 Views
  • 1 replies
  • 0 likes

Spark and spotify premium

I have a mobile plan with spark. This is supposed to include Spotify premium. However on my phone when I play Spotify it isn't Premium when I try to set it up it tells me I am already a premium user. Spark said it's a Spotify problem but I don't know...

  • Newbie
  • I have a mobile plan with spark. This is supposed to include Spotify premium. However on my phone when I play Spotify it isn't Premium when I try to set it up it tells me I am already a premium user....
  • Maxim
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • Premium
  • 210 Views
  • 1 replies
  • 0 likes

iphone to andorid

i was using iphone before using andorid. i have use premium account in spotify in tbe iphone. now i am using andorid samsung but when i log in with the same account i cant log in. hw to fix that?

  • Newbie
  • i was using iphone before using andorid. i have use premium account in spotify in tbe iphone. now i am using andorid samsung but when i log in with the same account i cant log in. hw to fix that?
  • Maxim
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 165 Views
  • 1 replies
  • 0 likes