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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
552606 Views
991 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131019 Views
74 replies
12 likes
Hi,I have upgraded my account to the FAMILY PACKAGE but I'm not being able to add my wife to it (and that was the reason I actually got the family package). It says she does not live on the same address as I do (which is false because we do live toge...
Hi, I have upgraded my account to the FAMILY PACKAGE but I'm not being able to add my wife to it (and that was the reason I actually got the family package). It says she does not live on the same ad...
Roadie
322 Views
1 replies
0 likes
I need to unlink my spotify with facebook and the solution is creating another spotify account, BUT if I do that can use again the code of a gift card that expires on april?
I need to unlink my spotify with facebook and the solution is creating another spotify account, BUT if I do that can use again the code of a gift card that expires on april?
Not applicable
577 Views
2 replies
0 likes
i just paid to renew my premium subscription today i want to switch to the family subscription if i switch now will i have to payythe 14.99 even though i just paid the 9.99 or do i just pay the difference?
i just paid to renew my premium subscription today i want to switch to the family subscription if i switch now will i have to payythe 14.99 even though i just paid the 9.99 or do i just pay the diffe...
Roadie
260 Views
1 replies
0 likes
i'm part of a family account but i can't upgrade it to premium and it's the correct address but i don't know why is showing a error. The main account it's "cirraptor" and the error it's: No puedes unirte a este Plan Familiar Premium. No pudimos confi...
i'm part of a family account but i can't upgrade it to premium and it's the correct address but i don't know why is showing a error. The main account it's "cirraptor" and the error it's: No pued...
Roadie
516 Views
1 replies
0 likes
I just bought Spotify premium for students, logged out to see if that would help, but even though I got the email receipt, I now am unable to log back into my account at all. Is there a time period I need to wait now in order to access my account or ...
I just bought Spotify premium for students, logged out to see if that would help, but even though I got the email receipt, I now am unable to log back into my account at all. Is there a time period I...
Community Legend
225 Views
1 replies
0 likes
Just noticed today that the recommended songs list below my playlists start to autoplay once my playlist is over. How do I stop this from happening? I don't mind the recos but I'd rather it not interfere with my playlists.Thanks!-S*EDIT* Found out it...
Just noticed today that the recommended songs list below my playlists start to autoplay once my playlist is over. How do I stop this from happening? I don't mind the recos but I'd rather it not inter...
Community Legend
392 Views
1 replies
0 likes
HiI have same issue that I want to change the country sitting. But it seems if I login with Facebook I can't change it. I know there is another post about the same problem two years ago, but I didn't see how it sovled. ( https://community.spotify.com...
Hi I have same issue that I want to change the country sitting. But it seems if I login with Facebook I can't change it. I know there is another post about the same problem two years ago, but I didn...
Casual Listener
433 Views
2 replies
0 likes
I had to reinstall Spotify on my phone and all my songs are gone. I'm a premium member. How do I get them back?
I had to reinstall Spotify on my phone and all my songs are gone. I'm a premium member. How do I get them back?
Casual Listener
540 Views
2 replies
0 likes
will i get charged if i cancel my 3 months deal before it expires?
will i get charged if i cancel my 3 months deal before it expires?
Spotify Star
227 Views
1 replies
0 likes
I already have an account for more than a year now but I used an other account for the last 6 months. Latelly I wanted to log in but it says the email and username are both incorrect or password. So I wanted to change my password but then it said tha...
I already have an account for more than a year now but I used an other account for the last 6 months. Latelly I wanted to log in but it says the email and username are both incorrect or password. So ...
Music Fan
379 Views
1 replies
0 likes
Can you reset my account to a clean slate?
Can you reset my account to a clean slate?
Spotify Star
1665 Views
1 replies
0 likes
For a few weeks the 30-day free trial of Spotify has been going on. I made a Paypal account (my first, and it has 0.00 balance), and tried to login and subscribe for the trial, but for some reason everytime after I logg in, I get redirected to the Pa...
For a few weeks the 30-day free trial of Spotify has been going on. I made a Paypal account (my first, and it has 0.00 balance), and tried to login and subscribe for the trial, but for some reason ev...
Casual Listener
290 Views
1 replies
0 likes
I used to have the Premium promotion for 3 months @ 0.99. I am now using the FREE version and I do not understand why I am being charged $1.08 TWICE. Spotify Case # 04492922
I used to have the Premium promotion for 3 months @ 0.99. I am now using the FREE version and I do not understand why I am being charged $1.08 TWICE. Spotify Case # 04492922
Newbie
711 Views
2 replies
0 likes
I have a free account, and have had a free account for the past 4 or so months and yet I am getting a charge on my credit card every month. I have verified with all of my email addresses that I do not have ANY receipts or confirmations for the charge...
I have a free account, and have had a free account for the past 4 or so months and yet I am getting a charge on my credit card every month. I have verified with all of my email addresses that I do no...
Community Legend
199 Views
1 replies
0 likes
HiI got a New phone and when logged on my Spotify Account again,all of my playlist r gone and I pay for premium Spotify,but at my account Its saying free. So what to Do??
Hi I got a New phone and when logged on my Spotify Account again,all of my playlist r gone and I pay for premium Spotify,but at my account Its saying free. So what to Do??
Casual Listener
563 Views
2 replies
0 likes
So I created the account I am using now just to hit the forums. I know my username for my prem. account just not the password or the e-mail address I used to create the account. Not my greatest moment I have always used Spotify on my phone and now ha...
So I created the account I am using now just to hit the forums. I know my username for my prem. account just not the password or the e-mail address I used to create the account. Not my greatest momen...
Roadie
255 Views
1 replies
0 likes
Everything is in the title ... I pay for premium but it not workAccount: civicsuck87
Everything is in the title ... I pay for premium but it not work Account: civicsuck87
Roadie
292 Views
1 replies
0 likes
I tried signing up for the student discount but my college was not on the list of elligible schools. SO I BACKED OUT OF IT. Then signed up for the 30 day free trial to pay 9.99 NEXT MONTH. I was charged $5.29 for the student discount on the same prof...
I tried signing up for the student discount but my college was not on the list of elligible schools. SO I BACKED OUT OF IT. Then signed up for the 30 day free trial to pay 9.99 NEXT MONTH. I was...
Casual Listener
264 Views
2 replies
0 likes
I've signed up for premium and my desktop version and Iphone version both say it. But at time both will "reset" and will say I need to upgrade. All I have to do is sign out and sign back in. But my problem is I will have to redownload all my offline ...
I've signed up for premium and my desktop version and Iphone version both say it. But at time both will "reset" and will say I need to upgrade. All I have to do is sign out and sign back in. But my p...
Newbie
1207 Views
4 replies
0 likes
Hi! Each month, my account is getting paid, but instead of only taking 9,99$ a month, it takes two times 9,99$ so each month they take 19,99$ of my account!How can i get a refound, or can I call someone? I can't find any phone number!
Hi! Each month, my account is getting paid, but instead of only taking 9,99$ a month, it takes two times 9,99$ so each month they take 19,99$ of my account! How can i get a refound, or can I ...
Spotify Star
244 Views
1 replies
0 likes
