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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
552176 Views
991 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
130982 Views
74 replies
12 likes
I signed up for the family subscription but when the main cardholder sent me and invite, it wouldn't allow me to join becuase it said it "couldn't verify the correct address" even though I input the correct address of our family.
I signed up for the family subscription but when the main cardholder sent me and invite, it wouldn't allow me to join becuase it said it "couldn't verify the correct address" even though I input the ...
Casual Listener
455 Views
2 replies
0 likes
I'm being charged 9.99 and 14.99. Please help me with the double charges. I went from 9.99 regular plan to Family Plan 14.99, but I'm being charged both now.
I'm being charged 9.99 and 14.99. Please help me with the double charges. I went from 9.99 regular plan to Family Plan 14.99, but I'm being charged both now.
Community Legend
292 Views
1 replies
0 likes
I was wondering , why did I get charged when it said I'll have a 30 day FREE trail ? And I got charged 9.99 I don't understand .
I was wondering , why did I get charged when it said I'll have a 30 day FREE trail ? And I got charged 9.99 I don't understand .
Community Legend
268 Views
1 replies
0 likes
I was just charged twice on my account. I tried signing up for premium through thw student discount . You guys didnt recognize the college for some reason. So then proceeded to just sign up at regular price. Yet u charged me for the student discount ...
I was just charged twice on my account. I tried signing up for premium through thw student discount . You guys didnt recognize the college for some reason. So then proceeded to just sign up at regula...
Community Legend
313 Views
1 replies
0 likes
Hi, I was recently charged three separate times for a monthly subscription. One of these charges were automatically refunded before I even caught the charge but today I was charged again. I only have one Spotify account and I'm confused as to why I'v...
Hi, I was recently charged three separate times for a monthly subscription. One of these charges were automatically refunded before I even caught the charge but today I was charged again. I only have...
Community Legend
566 Views
1 replies
0 likes
I upgraded my Premium Plan to the Family Plan a few months ago, and added my husband as a second account. He also had the Premium Plan at that time. Since then, I have been charged for the Family Plan, but he is ALSO being charged for the Premium! Ho...
I upgraded my Premium Plan to the Family Plan a few months ago, and added my husband as a second account. He also had the Premium Plan at that time. Since then, I have been charged for the Family Pla...
Community Legend
1090 Views
3 replies
0 likes
Please can someone help, my supsricption originally was a standard one however, i applied a student doscount but i am now being charged for both! How do i change this?
Please can someone help, my supsricption originally was a standard one however, i applied a student doscount but i am now being charged for both! How do i change this?
Community Legend
361 Views
1 replies
0 likes
When I play my list, after 4 or 5 music, another computer connect my account and play different music on their platform. I changed my password, closed the sessions everywhere.
When I play my list, after 4 or 5 music, another computer connect my account and play different music on their platform. I changed my password, closed the sessions everywhere.
Community Legend
316 Views
1 replies
0 likes
Today I signed up for the 60 day free premium trial by following the link to the spotify website. However the subscription confirmation email I have since received states that the free trial is only for 30 days.Hoping you can help with this.
Today I signed up for the 60 day free premium trial by following the link to the spotify website. However the subscription confirmation email I have since received states that the free trial is only ...
Community Legend
344 Views
1 replies
0 likes
I just joined Family Premium, and unbelievably, I can't stream at the same time as another family member. Why isn't this restriction clearly described before you sign up??
I just joined Family Premium, and unbelievably, I can't stream at the same time as another family member. Why isn't this restriction clearly described before you sign up??
Community Legend
947 Views
2 replies
0 likes
How do i switch over without losing my playlists and downloaded music, as well as not get charged for both premiums? E.Rae
How do i switch over without losing my playlists and downloaded music, as well as not get charged for both premiums? E.Rae
Casual Listener
285 Views
2 replies
0 likes
My premium payment did not go through because of low balance on my card so I was prompted to update my details. I added money and tried to to update it but it didn't work. I have since tried over the last few weeks by entering both of my cards on mul...
My premium payment did not go through because of low balance on my card so I was prompted to update my details. I added money and tried to to update it but it didn't work. I have since tried over the...
Community Legend
331 Views
1 replies
0 likes
Hey, I had two Spotify Accounts. The first was linked to Facebook and the second was created with an Email adress which I want to switch. So the problem is, that I deleted the first Spotify account and thought that my current Facebook Email is free t...
Hey, I had two Spotify Accounts. The first was linked to Facebook and the second was created with an Email adress which I want to switch. So the problem is, that I deleted ...
Roadie
429 Views
1 replies
0 likes
I've had a premium account for years now and was planning on keeping it for a while. Woke up this morning and my account has ads again and won't let me pick certain songs to listen to--my only option is to listen on shuffle. I'm confused because I've...
I've had a premium account for years now and was planning on keeping it for a while. Woke up this morning and my account has ads again and won't let me pick certain songs to listen to--my only option...
Roadie
223 Views
1 replies
0 likes
Basically, my account has decided to screw with me today. Two huge things have happened, this morning, I woke up with my playlist with downloaded songs going from having 240 songs to 10. This really freaked me out because all my **bleep** just disapp...
Basically, my account has decided to screw with me today. Two huge things have happened, this morning, I woke up with my playlist with downloaded songs going from having 240 songs to 10. This really ...
Roadie
277 Views
1 replies
0 likes
Buenas, no me sale la opcion para obtener premium y pagar. Me sale solamente que mi cuenta es free.Que hago?
Buenas, no me sale la opcion para obtener premium y pagar. Me sale solamente que mi cuenta es free. Que hago?
Roadie
269 Views
1 replies
0 likes
Tengo mi cuenta con la suscripción Premium por error borre el caché de la app y ahora solo aparece como gratuita
Tengo mi cuenta con la suscripción Premium por error borre el caché de la app y ahora solo aparece como gratuita
Roadie
217 Views
1 replies
0 likes
Hi there, My brother added me to his family plan and it worked fine for awhile. He eventually forwarded me a text he had recieved about me losing my premium because my address couldn't be confirmed. The text said I would recieve a notification to con...
Hi there, My brother added me to his family plan and it worked fine for awhile. He eventually forwarded me a text he had recieved about me losing my premium because my address cou...
Roadie
231 Views
1 replies
0 likes
Hi,I have upgraded my account to the FAMILY PACKAGE but I'm not being able to add my wife to it (and that was the reason I actually got the family package). It says she does not live on the same address as I do (which is false because we do live toge...
Hi, I have upgraded my account to the FAMILY PACKAGE but I'm not being able to add my wife to it (and that was the reason I actually got the family package). It says she does not live on the same ad...
Roadie
322 Views
1 replies
0 likes
I need to unlink my spotify with facebook and the solution is creating another spotify account, BUT if I do that can use again the code of a gift card that expires on april?
I need to unlink my spotify with facebook and the solution is creating another spotify account, BUT if I do that can use again the code of a gift card that expires on april?
Not applicable
577 Views
2 replies
0 likes
