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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
552606 Views
991 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131019 Views
74 replies
12 likes
Ik heb gisteren een Spotify pas gekocht om ofline te luisteren maar hij doet het niet wat moet ik doen ?
Ik heb gisteren een Spotify pas gekocht om ofline te luisteren maar hij doet het niet wat moet ik doen ?
Community Legend
291 Views
1 replies
0 likes
I created a new account on Spotify and connected it to Facebook because somehow I couldn't connect my Facebook to my old Spotify account. I'd like now to import playlists and friends from that old account to this new one. Or at least connect my faceb...
I created a new account on Spotify and connected it to Facebook because somehow I couldn't connect my Facebook to my old Spotify account. I'd like now to import playlists and friends from that old ac...
Not applicable
222 Views
1 replies
0 likes
I have no other accounts or emails. I have 2 devices on my spotify account and only one of them have premium. Ive tried everything to change it back, and not having a customer service phone number complicates my situation. What do i do?
I have no other accounts or emails. I have 2 devices on my spotify account and only one of them have premium. Ive tried everything to change it back, and not having a customer service phone number co...
Spotify Star
194 Views
1 replies
0 likes
I changed my phone plan with rogers, and recieved 24 months free of spotify. Yet when I set it up, I am still getting charged by spotify for my sub. What do I do?
I changed my phone plan with rogers, and recieved 24 months free of spotify. Yet when I set it up, I am still getting charged by spotify for my sub. What do I do?
Not applicable
243 Views
1 replies
0 likes
I've received a text saying thank you for my payment from Spotify, just checked my phone bill and am being charged for Spotify by them too?
I've received a text saying thank you for my payment from Spotify, just checked my phone bill and am being charged for Spotify by them too?
Not applicable
229 Views
1 replies
0 likes
I was invited to a family account and it works fine on my computers (work and home). But no matter what I do, the Spotify app on my phone will not switch my account from "free" to "premium". I've redownloaded it and logged in and out several times. H...
I was invited to a family account and it works fine on my computers (work and home). But no matter what I do, the Spotify app on my phone will not switch my account from "free" to "premium". I've red...
Not applicable
231 Views
1 replies
0 likes
Charged for student account as well as regular price for an account. I want a full refund and my account canceled to the free service.
Charged for student account as well as regular price for an account. I want a full refund and my account canceled to the free service.
Spotify Star
184 Views
1 replies
0 likes
Hi i was recently checking my bank statement and I noticed i was getting charged £9.99 even though my spotify account says I'm getting charged £4.99 since I'm a student and i have a student discount.
Hi i was recently checking my bank statement and I noticed i was getting charged £9.99 even though my spotify account says I'm getting charged £4.99 since I'm a student and i have a student discount.
Not applicable
197 Views
1 replies
0 likes
I had a premium account, invited 2 family members and they have now family premium. But my account has changed to free? How can i change this, so that i who invited also get premium? Anyone?
I had a premium account, invited 2 family members and they have now family premium. But my account has changed to free? How can i change this, so that i who invited also get prem...
Newbie
217 Views
1 replies
0 likes
Hey spotify I did that 99 cent spotjfy thing for 3 months and I did it on December 30 and it is onlying giving me one month and Im unhappy this is happening
Hey spotify I did that 99 cent spotjfy thing for 3 months and I did it on December 30 and it is onlying giving me one month and Im unhappy this is happening
Composer
194 Views
1 replies
0 likes
I have forgotten my password and the email I used to sign up with for spotify so I cannot even use the forgotten password feature. I had signed up for the 30 day premium trial, but before I could cancel the trial (before I would be charged monthly), ...
I have forgotten my password and the email I used to sign up with for spotify so I cannot even use the forgotten password feature. I had signed up for the 30 day premium trial, but before I could can...
Community Legend
396 Views
1 replies
0 likes
One of my Brothers is living abroad and he's the one who pays for the subscription. He had bought a Family Sub but he did not see the "one adress" point and now we're unable to activate the accounts. Is there any possibility to deal with it or it is ...
One of my Brothers is living abroad and he's the one who pays for the subscription. He had bought a Family Sub but he did not see the "one adress" point and now we're unable to activate the accounts....
Spotify Star
214 Views
1 replies
0 likes
Hello there ! I just paid for premium and I am not getting the benefits.It seems like my account is registered to my facebook account which shares the same email address. I am currently residing in Spain and I can't log on to my account. If possible,...
Hello there ! I just paid for premium and I am not getting the benefits. It seems like my account is registered to my facebook account which shares the same email ...
Casual Listener
353 Views
2 replies
0 likes
I have a family account, three users, and wish to add a "common" account for Sonos in Living Room and Kitchen.This must be a seperate account, so we are not interrupted when out training etc, as I now experience to be shut.Have tried this: Add user o...
I have a family account, three users, and wish to add a "common" account for Sonos in Living Room and Kitchen. This must be a seperate account, so we are not interrupted when out training etc, as I ...
Casual Listener
753 Views
4 replies
0 likes
So I'm apart of a family package. My mom pays for it. So she started with one credit card and it got stollen a little bit agai so she had to get a new one. So when the time came around where she had to pay again for premium for all of us, she made it...
So I'm apart of a family package. My mom pays for it. So she started with one credit card and it got stollen a little bit agai so she had to get a new one. So when the time came around where she had ...
Spotify Star
192 Views
1 replies
0 likes
I bought a gift card for Spotify, a month or two ago, and now when I check my subscription on my profile, it says I only got one more month left, how can I have lost that many? I just canceled my subscription so I don't buy on auto with my card, but ...
I bought a gift card for Spotify, a month or two ago, and now when I check my subscription on my profile, it says I only got one more month left, how can I have lost that many? I just canceled my sub...
Community Legend
224 Views
1 replies
0 likes
Hi, I was using spotify which i created using actually my old mail. I can log in easily, coz I know password to spotify, but actually I forgot password to this mail, coz I didnt actually use it. I have problem with spotify with my account so I wrote ...
Hi, I was using spotify which i created using actually my old mail. I can log in easily, coz I know password to spotify, but actually I forgot password to this mail, coz I didnt actually use it. I ha...
Community Legend
229 Views
1 replies
0 likes
Can you help me find my user name? Also concerned that my account has lapsed. Did not see payment deducted?
Can you help me find my user name? Also concerned that my account has lapsed. Did not see payment deducted?
Community Legend
316 Views
1 replies
0 likes
I deleted my facebook account and need to cancel my subscription with the account, but it won't let me log in. I followed instructions and made a new account with out facebook, the instruction was to then ask for help to get my music switched over to...
I deleted my facebook account and need to cancel my subscription with the account, but it won't let me log in. I followed instructions and made a new account with out facebook, the instruction was to...
Community Legend
237 Views
1 replies
0 likes
Hi, I paid for annual premium subscription on April 18, 2016 and Spotify just remove my premium subscription and now I just have the basic free subscription, there is no really help center or phone number to contact them. I can see in my account the ...
Hi, I paid for annual premium subscription on April 18, 2016 and Spotify just remove my premium subscription and now I just have the basic free subscription, there is no really help center or phone n...
Community Legend
232 Views
1 replies
0 likes
