Paid for premium but still on free

Carlosmoreira90 · 2017-01-29

I have no other accounts or emails. I have 2 devices on my spotify account and only one of them have premium. Ive tried everything to change it back, and not having a customer service phone number complicates my situation. What do i do?

Bittencourt · 2017-01-29

Hi @Carlosmoreira90,

That doesn't sound right. Please click on the link bellow with both your devices and let me know if you get the same info or if it's different:

https://www.spotify.com/us/account/subscription/

BittencourtSpotify Star

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