Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

My profile name got replaced by random letters and numbers

Solved!

My profile name got replaced by random letters and numbers

Been an user for a longer time now, but just recently I noticed my profile name and picture got reset and I just don't like having "21kzbgkmyzi4kcbolkvifvxcq" as my profile name, tried to follow some instructions on spotify's help page, but there isn't even option to remove facebook from my account to try linking it again. On desktop page of account overview, there's no option to change anything that would help, but oddly enough I can see my old profile picture there.

Reply

Accepted Solutions
Marked as solution

Nevermind, fixed it by turning this on.

2akv25r

View solution in original post

3 Replies
Marked as solution

Nevermind, fixed it by turning this on.

2akv25r

Hey @Gusta_Cz,

 

Glad to hear it worked out for your. Let us know if you encounter something similar again, we're always here to help 🙂

 

Edited after finding the solution!

Suggested posts