Não consigo mais acessar utilizando meu Facebook ( aparece "Ops algo deu er

[New user]

Não consigo mais acessar utilizando meu Facebook ( aparece "Ops algo deu errado") fui convidado para um plano familia, mas perdi o acesso ao meu perfil. Simplesmente o Spotify deslogou-se. E agora não consigo mais acessar usando meu Facebook, e as outras formas de login eu perderei minhas playlist's

[Dian]

Hey there,

Thanks for posting in the Community.

Have you tried logging in with the email address of your Spotify account? It should be the same as the Facebook one if your account was created through Facebook. Do you see your playlists there? If not, it is possible, that you have two separate accounts and the best way to move forward with this is to contact our customer support team. Here is how to do this. 

Hope this helps,

Cheers!