Need help


Need help

Casual Listener

Today i bought Spotify premium with my friend's credit card then i use premium for 5 or 6 hours maybe then my account logout itselfs and says username or password is false. I cant reset my password too because when i click reset button it says email sended but there is no email about reset the password. What can i do how can i delete my account permantly cuz its draw money.

1 Reply

Re: Need help


Hey @ijt0v-m2i_3cm!


I suggest checking the suggestions here to see if you can find the account log in details. There are a few tricks there that could help a lot.


Also, check if the account was set via Facebook. If it was, you'll need to log in by clicking the "Log in with Facebook" button, instead of typing your log in details on the Spotify app.


Let me know how it goes.

“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp