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Need to reset password but I have to log in with my PW to reset it!

Need to reset password but I have to log in with my PW to reset it!

Plan

Premium

Country

US

Device

Macbook Pro

Operating System

OS

 

My Question or Issue

I need to reset my password. I'm still logged in on my computer and phone but I can't remember my PW. I tried to log in on my iPad but every PW I tried failed. So I went into my account (on the computer) and to "Set Device Password" (I assume that's the same as "reset password); to do that, it asked me to log in. But I can't remember my PW so how can I log in to reset my password?? I'm in a loop!

Worst case scenario I can log in via Facebook but that doesn't help me reset my password to something I can remember! 

 

Reply
1 Reply

Hey @ridewithjennie

 

You can reset your password here.

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