Never got an email after 12 months of student subscription

[Santiflores522]

I never knew about about getting an email after 12 months and even then I never received one. I have been getting charged full even though I've been a student since 2012. Spotify fix this please, you have been charging more than what was agreed. I never received the email. Send me an email spotify at *******@live.com. I would like this problem fixed immediately please. I will provide bank statements and such

[Maxim]

Hey @Santiflores522,

Please take a look at this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/

Thanks. 🙂