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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9005 Views
  • 1 replies
  • 9 likes
  • Security
  • 9005 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481519 Views
  • 979 replies
  • 111 likes
  • Account
  • 481519 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210818 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210818 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120846 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120846 Views
  • 72 replies
  • 12 likes

Problem with Premium family

Yestarday I paid for the "Family Premium" ( a mail confirmed the amount payment) and today I log in and spotify is saying that I'm using " spotify free" at the moment whats going on with this?! Please advice Thank you

  • Newbie
  • Yestarday I paid for the "Family Premium" ( a mail confirmed the amount payment) and today I log in and spotify is saying that I'm using " spotify free" at the moment   whats going o...
  • MartinStoichkov
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • Premium
  • 165 Views
  • 1 replies
  • 0 likes

Solved!! Step It Up Spotify

This year, 75% of my friends have left Spotify for other music services, because of the loss of volume of music choices. I like Spotify, but if songs I like keep getting taken off or new popular songs not added I am going to switch too. So honestly, ...

  • Newbie
  • This year, 75% of my friends have left Spotify for other music services, because of the loss of volume of music choices. I like Spotify, but if songs I like keep getting taken off or new popular song...
  • KazuyaYuza
  • Gig Goer
  • 288 Views
  • 2 replies
  • 1 likes
  • 288 Views
  • 2 replies
  • 1 likes

Paying for Premium Service - I get Commercials, no high quality and no android service

I'm seeing this theme all over the boards but no solution. I've tried contacting Spotify three times ni the last few weeks, the latest earlier today. NO RESPONSE. nothing, nada, Below is a copy of my posts earlier. I thought I would try starting a ne...

  • Regular
  • I'm seeing this theme all over the boards but no solution.  I've tried contacting Spotify three times ni the last few weeks, the latest earlier today. NO RESPONSE. nothing, nada,  &nbsp...
  • hawkinspamela68
  • Newbie
  • 503 Views
  • 7 replies
  • 0 likes
  • 503 Views
  • 7 replies
  • 0 likes

Premium went to a different account

Paid for the premium account only it isnt working. I believe it went through my old email and spotify account which I have tried to access with no luck. I'd like to have premium on my current account but don't want to get charged double in 3 mon. Can...

  • Newbie
  • Paid for the premium account only it isnt working. I believe it went through my old email and spotify account which I have tried to access with no luck. I'd like to have premium on my current account...
  • Jacob
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Charged 9.99 for 3 months

I signed up for Spotify premium on my account yesterday, I checked my subscription on my account today and it says my subscription will be renewed on the 28/03/17 instead of next month. My bank account was charged the 9.99 fee and I'm not sure if I'l...

  • Newbie
  • I signed up for Spotify premium on my account yesterday, I checked my subscription on my account today and it says my subscription will be renewed on the 28/03/17 instead of next month. My bank accou...
  • MartinStoichkov
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

3 months for 99dkr -- a week later .. 3 months 9 dkr??

I Think it is Extreme unfair that you offer at a Much more favorable Price only a few days after you had another offer going.I WHANT A REFUND!!#%}]%

  • Newbie
  • I Think it is Extreme unfair that you offer at a Much more favorable Price only a few days after you had another offer going. I WHANT A REFUND!! 😤#%}]%
  • Jacob
  • Community Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Paying for 2 accounts. I dont know how to cancel the other one

Hi I hope someone can helpI have been paying for accounts for a while now (my own and hers)She says she doesn't use it anymore and hasn't been for over a year (120+ quid for nothing) but she doesn't remember what email she used or what the password i...

  • Newbie
  • Hi I hope someone can help I have been paying for accounts for a while now (my own and hers) She says she doesn't use it anymore and hasn't been for over a year (120+ quid for nothing) but she do...
  • Jacob
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • Account
  • 177 Views
  • 1 replies
  • 0 likes

How to use Family

I'm sorry, I know how to work with online tools but I do not get it: how can I use Premium Family?I pay extra every month.I invite new members.They accept the invitation.And then what?Should the new members be able to log in with ther own pasword?Sho...

  • Newbie
  • I'm sorry, I know how to work with online tools but I do not get it: how can I use Premium Family? I pay extra every month. I invite new members. They accept the invitation. And then what? Shoul...
  • KazuyaYuza
  • Gig Goer
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Student Details Already Used

I went to upgrade my free account to premium and it told me my student details were already associated with another account. I recently switched the email associated with my account to my school email address so I was wondering if that were the probl...

  • Newbie
  • I went to upgrade my free account to premium and it told me my student details were already associated with another account. I recently switched the email associated with my account to my school emai...
  • 119 Views
  • 0 replies
  • 0 likes
  • Premium
  • 119 Views
  • 0 replies
  • 0 likes

Google Home and spotify

I have two Google home devices in my home linked together as a group. When I try to play a song it plays for 30 seconds then stops and Google Home tells me my spotify account is active on another device. If this is the case and I cant play it on two ...

  • Newbie
  • I have two Google home devices in my home linked together as a group.  When I try to play a song it plays for 30 seconds then stops and Google Home tells me my spotify account is active on anoth...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Superuser Contribution My daughters Family Premium account has been downgraded to a free account

I can't register my daughter again on my Family Premium account since it was downgraded today to a free account. Spotify's excuse is that it can't validate that we live on the same address. I've tried 5 times to reenable the Family link, but it just ...

  • Newbie
  • I can't register my daughter again on my Family Premium account since it was downgraded today to a free account. Spotify's excuse is that it can't validate that we live on the same address. I've trie...
  • MonicaM_Bogota
  • Roadie
  • 229 Views
  • 1 replies
  • 0 likes
  • Premium
  • 229 Views
  • 1 replies
  • 0 likes

Can't listen at the same time

We just signed up for a family plan and we are not able to listen at the same time. It will ask if we want to listen on one phone or the other and it will interrupt the other user. What are we doing wrong?!?

  • Newbie
  • We just signed up for a family plan and we are not able to listen at the same time. It will ask if we want to listen on one phone or the other and it will interrupt the other user. What are we doing ...
  • KazuyaYuza
  • Gig Goer
  • 283 Views
  • 1 replies
  • 1 likes
  • 283 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify and Facebook connectivity

So at the end of last year I deleted my facebook account.My spotify account, which was connected to this facebook account, remained in tacked however was no longer connected to that account.This year when I made a fresh facebook account, my spotify i...

  • Newbie
  • So at the end of last year I deleted my facebook account. My spotify account, which was connected to this facebook account, remained in tacked however was no longer connected to that account. This ...
  • MonicaM_Bogota
  • Roadie
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution gift subscription

Paid for a gift subscription for my son. Gave his email as recipients email. Got charged by paypal but never received confirmation from spotify and he never received an email about the gift. Of course, there is no way to call anyone at customer servi...

  • Newbie
  • Paid for a gift subscription for my son.  Gave his email as recipients email.  Got charged by paypal but never received confirmation from spotify and he never received an email about the gi...
  • MonicaM_Bogota
  • Roadie
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Money

I was already charged 99 cents and 5 dollars for Spotify premium. I still want to join but want my money back.

  • Newbie
  • I was already charged 99 cents and 5 dollars for Spotify premium. I still want to join but want my money back.
  • 312 Views
  • 0 replies
  • 0 likes
  • 312 Views
  • 0 replies
  • 0 likes

Por qué no puedo usar mi Spotify premium

Pague el Spotify premium pero no lo puedo utilizar y solicita que pague de nuevo

  • Newbie
  • Pague el Spotify premium pero no lo puedo utilizar y solicita que pague de nuevo
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

My credit card linked to my account was canceled; therefore, my Spotify account was canceled.

I would like to set up a new account, but Spotify recognizes me and it's not letting me create a new account. I cannot access my old account. I'm stuck. Please help.

  • Newbie
  • I would like to set up a new account, but Spotify recognizes me and it's not letting me create a  new account.  I cannot access my old account.  I'm stuck. Please help.
  • 87 Views
  • 0 replies
  • 0 likes
  • 87 Views
  • 0 replies
  • 0 likes

Amazon Echo tax

Having just got an Amazon Echo, I've tried to set up my Spotify account with it. Having the free account and not caring about the adverts, it seemed straight forward. However, I discovered that with a free account, I can only link my tablet to my Ech...

  • Newbie
  • Having just got an Amazon Echo, I've tried to set up my Spotify account with it. Having the free account and not caring about the adverts, it seemed straight forward. However, I discovered that with ...
  • 131 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 131 Views
  • 0 replies
  • 0 likes

Being charged £29.97 for 3 months instead of £0.99?

I was charged £29.97 yesterday, which is paying £9.99 for 3 months of premium. Recently, i contacted a spotify advisor to help me cancel my premium subscription off another account because I had trouble logging in, to prevent recurring charges to tha...

  • Newbie
  • I was charged £29.97 yesterday, which is paying £9.99 for 3 months of premium. Recently, i contacted a spotify advisor to help me cancel my premium subscription off another account because I had trou...
  • 210 Views
  • 0 replies
  • 0 likes
  • Premium
  • 210 Views
  • 0 replies
  • 0 likes