Accounts

Payment doesn't work; can't get premium

I was paying for Spotify Family and usually on the 27th the charge is made to my card, but today (December 27th) the payment wasn't processed correctly and now I don't have Premium. When I tried to get Spotify Family again, it doesn't seem to load th...

subscription problem

i have made payment for premium and my account wasnt able to switch to premium

Superuser Contribution username and mail adress problem

HiI have not used my account for a month and today i wanted to open my spotify but i can't access it. Somehow it's like my mail adress was deleted or something. I think my username is valid (ovuncbakkaloglu) but whenever i try it said ''password is i...

Superuser Contribution spotify family

Waarom kan mijn zusje niet deelnemen aan spotify familie? ze woont op het zelfde adres en dat vullen we ook in alleen er word aangegeven dat jullie het niet ku=nnen verifieren?

Superuser Contribution Plan Familiar Premium

Tengo un plan familiar premium de $ 4.649,00. (Chile), pero el banco me cobra por la conversion a USD alrededor de $7.000,00 por lo que termino pagando casi $11.649,00 !!!!!!! ¿Como puede ser esto?

Superuser Contribution Charged 3 times in one day when accounts been cancelled over a month

I was just charged 3 times today even thoe i have not had premium for over a month so I got on Spotify to see if they did indeed give my premium again and I don't I still have a free membership I have tried to contact Spotify but was only sent some c...

Unable to login on galaxy x6

Attempting to login on galaxy s6 edge (android ver 6.0.1). Keep getting no internet connection while device is connected via wifi.

Superuser Contribution Most bizarre subscription service I have ever dealt with.

Let me start off with that Spotify is a very well made service and I enjoyed my time with my free account. So much in fact that I decided to support you with a subscription, purely for the service that you thus far offered me. That is when the proble...

Superuser Contribution Can't purchase Spotify Primium

Hi! I want to purchase Spotify Premium but when I enter my credit card which is registered in Columbia, a warning shows up saying that Spotify isn't available in my country yet. The thing is that as far as I know, Spotify is already available in Colu...

Sorry.this is not neg.imput.i really enjoy servise..the music font miss a beat..thank you ..rock on

How long to get money back after canceling subscription

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Superuser Contribution Premium for Family member issue

Hello, I manage a Premium for Family account with 5 other family member accounts. I got on today, and noticed my sister's account was no longer on the list of members. However, when we get on to her account Spotify says that she defintely is part of ...

Superuser Contribution Subscription Premium not working

I logged onto my Spotify app an noticed that my payment wasn't updated and my premium had been pasued. I then attempted to pay for it and the payment went through. I was charged on my bank account but did not receive an email with a receipt. I have t...

I got 2 spotify account how can i combine them

1st account created as new user and 2nd is i started by using facebook as a loginWhen i try to connect 1st account to fb it got an errorPlease help

Superuser Contribution souscription premium à 0,99 € / mois ne fonctionne pas

Bonjour j'ai souscrit il y a 2 jours un abonnement premium à 0,99 € en suivant le lien d'un message spotify, la carte est débitée mais premium ne fonctionne pas. Je n'ai eu de mail reçu de la part de spotify... comment faire pour que ça marche vite ?...

Cobrança indevida

Adiquiri o pacote promocional de 3 meses por R$ 1,99 mas veio cobrando R$ 10,00 no cartão. Como procedo?

i recently Moved

Hallo, I recently moved to another adress, no i have a family account and want to invite a femily member. But when I invited this family member it asked if she lived at the old adress.How can i change this old adres to a new adres, and does anybody k...