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New Computer

New Computer

Just started using new computer, and while Spotify on my phone still has me a Premium member and has my songs, my computer has me a "Spotify Free" member, and does not have any of my songs.  I have the same email address and password on both.  How can I get my computer to remember my account settings?

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3 Replies

Hey @user-removed! Welcome to the Spotify Community. ^^

 

You most likely logged into an additional account you didn’t know you have. Don’t worry; unless you’ve applied a payment method to it at some point, this account is not costing you anything.


What to do: To get to the account you’re used to, log out of the “empty” account and log in again but, this time, use just your Spotify username, not your email address.

Let us know if that helps, thanks! ^^

Peace

Thanks, I tried that, but nothing's changed.

@user-removed


Have you tried reinstalling your app? If not here's a step by step tutorial.
Let us know if that helps, thanks! ^^

Peace

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