No content when logging in with windows phone. How to make spotify work on windows-phone?

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No content when logging in with windows phone. How to make spotify work on windows-phone?

Ani6
Newbie

I have a windows-phone Lumia 820. I was able to load and log into spotify but the are no music, no lists, no genres no nothing. I am able to listen to radio-lists, but thats it. How could I make spotify work in my current phone? Works fine in my windows10 laptop though. 

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Melody
Community Manager
Community Manager

Hey there, @Ani6

 

Thanks for getting in touch.

Could you try restarting your device? If that doesn't help, let's try a quick reinstall. Just follow the steps here.

 

If this doesn't do the trick, we have some more info on this at https://community.spotify.com/t5/Ongoing-Issues/Terrible-performance-after-lastest-update-for-Window...


We're working closely with Microsoft to ensure the best experience on Windows platforms moving forward.

Many thanks,

/M

View solution in original post

1 Reply
Solution!

Melody
Community Manager
Community Manager

Hey there, @Ani6

 

Thanks for getting in touch.

Could you try restarting your device? If that doesn't help, let's try a quick reinstall. Just follow the steps here.

 

If this doesn't do the trick, we have some more info on this at https://community.spotify.com/t5/Ongoing-Issues/Terrible-performance-after-lastest-update-for-Window...


We're working closely with Microsoft to ensure the best experience on Windows platforms moving forward.

Many thanks,

/M

View solution in original post

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