Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Nonsense feedback

Nonsense feedback

Might be in the wrong forum, but I am not sure which one would be better.

 

So I quite often report non-gapless albums via the online feedback form. Probably in vain, because they rarely get fixed, but I still keep doing it,

 

A while ago, in addition to (falsely) reassuring automatic confirmation email, I started reciving requests to provide feedback about my "support experience".  People, stop doing it, it;s pathetic. I cannot answer if the team understood my problem, if thei responses were relevant, or if I am satistfied with my "experience" because there is no experience and no response!

Reply
1 Reply

Hey there, sorry for the lack of response to this post.

 

It's not an ideal situation but the method of reporting content is identical to getting in touch with any other issue. That means, even though you probably won't get an advisor response from us, you will get a feedback request. Hopefully it's something we'll be able to streamline at some point but for now you're probably best setting up a spam filter for those kinds of emails.

--------------------------------------------------------------

For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

Suggested posts