Not Able to Login

[Hannah-H]

Hey all,

I can’t seem to login on my Mac or iPhone via app. I have tried changing my password a few times as well as using my email and the generated Spotify username to no avail even though I get a confirmation that the password was successfully changed.

Actually for a second or two it seems like it is about to load on my Mac then it shuts me back out with the Error 3.

I don’t want to sign in via Facebook cause I just signed up to Premium with different details.

I would love some help please! 

[Luke]

Hey @Hannah-H,

Apologies for the late reply, but maybe I can still help 🙂

I’m sorry to hear you're having trouble logging in. I recommend checking out this Spotify Answer for more info.

This should help clear things up!

[itsern]

Try going to the Spotify support, or make sure you did an email verification