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Not able to log in

Not able to log in

I'm trying to log in on a new phone. When I put in my account info it says "login failed you have already created an account with this email address." I'm not trying to create an account I don't understand why this is happening.
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I've tried all of the suggestions with no luck. I need some one in customer support to help me. This is very frustrating not being able to use a service in paying for.

Same here, what a shame! where is spotify support team!?

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