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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554760 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131270 Views
74 replies
12 likes
Hi,I accidentally bought a student discount and it charged me 4.99$ and I didn't verified my student information ,I want to cancel my update but it says free subscription ,how to cancel student subscription without student information?
Hi,I accidentally bought a student discount and it charged me 4.99$ and I didn't verified my student information ,I want to cancel my update but it says free subscription ,how to cancel student subsc...
Roadie
323 Views
1 replies
0 likes
Dear Spotify Support, I presume that Google Play does not support or provide any tool to export songs + playlists into Spotify. If this was the case, I would like to know which steps I should follow in order to do it manually. Thank you in advanceAsi...
Dear Spotify Support, I presume that Google Play does not support or provide any tool to export songs + playlists into Spotify. If this was the case, I would like to know which steps I shoul...
Music Fan
9297 Views
4 replies
0 likes
Hi! I just created a account, but I put the wrong email there, and I dont remember the password so I can not reset it without the email.What can I do? I just put student premium and will be charged in my card but I cant log in and listen musics. Plea...
Hi! I just created a account, but I put the wrong email there, and I dont remember the password so I can not reset it without the email. What can I do? I just put student premium and will be charged...
Community Legend
293 Views
1 replies
0 likes
I am a premium subscriber on Spotify and this month received an e-mail that the payment was not made .... The following message appears:. "Oops, it looks like your card or payment service is a bad day do not worry, nothing was charged. Try again or c...
I am a premium subscriber on Spotify and this month received an e-mail that the payment was not made .... The following message appears:. "Oops, it looks like your card or payment service is a bad da...
Roadie
194 Views
1 replies
0 likes
Signed up for spotify today, bought the three months for £0.99. I can sign into the website and web player, however whenever I try to sign into the PC client or Android app using my Username and password ( also tried email and password) it says "the ...
Signed up for spotify today, bought the three months for £0.99. I can sign into the website and web player, however whenever I try to sign into the PC client or Android app using my Username and pass...
Casual Listener
513 Views
4 replies
0 likes
I downloaded and installed spotify on my Windows laptop and logged into my account, later I realized that the account that I've logged into is my email account which has only a few songs saved in it. I figured out that the account I'd normally use is...
I downloaded and installed spotify on my Windows laptop and logged into my account, later I realized that the account that I've logged into is my email account which has only a few songs saved in it....
Community Legend
236 Views
1 replies
0 likes
Hello UsersI regestierd me with Facebook and subscribed Spotify Premium.Now i think this was an realy stupid action because my friend ask me if he could use it too but i dont want to give him my Facebook account.My question is can i change my account...
Hello Users I regestierd me with Facebook and subscribed Spotify Premium. Now i think this was an realy stupid action because my friend ask me if he could use it too but i dont want to give him m...
Community Legend
223 Views
1 replies
0 likes
Well, the title is pretty self-explanatory, but the question is:I have just subscribed to the Premium service using a 3 months offer trial (not free, but for little one-time charge). Now, I know I don't wanna renew this service for its full price onc...
Well, the title is pretty self-explanatory, but the question is: I have just subscribed to the Premium service using a 3 months offer trial (not free, but for little one-time charge). Now, I know I ...
Community Legend
1839 Views
1 replies
2 likes
I cancelled my account a few months ago and I am still being charged each month. When I log in, it shows that I don't have a premium account. I talked to Sprint and they said they can't do anything on their end and to contact Spotify. I put forth a c...
I cancelled my account a few months ago and I am still being charged each month. When I log in, it shows that I don't have a premium account. I talked to Sprint and they said they can't do anything o...
Community Legend
226 Views
1 replies
0 likes
HiI had premium Spotify and it was all going great £9.99 a month but it stopped don't know why, I think it's being 12 months I wanted to continue but it's stopped I've not cancelled anything, I've just checked statement and it's not come out this mon...
Hi I had premium Spotify and it was all going great £9.99 a month but it stopped don't know why, I think it's being 12 months I wanted to continue but it's stopped I've not cancelled anything, I've ...
Regular
450 Views
5 replies
0 likes
was all going well wanted to add a family member nothing as simple as just adding somebody so i have to cancel original sub after much frustration, i started new group and lost my playlists cos it wouldnt let me use the same user name ive now been ch...
was all going well wanted to add a family member nothing as simple as just adding somebody so i have to cancel original sub after much frustration, i started new group and ...
Community Legend
141 Views
1 replies
0 likes
I signed up for the student plan beforen reading it all. Spotify took $5. 36 from my bank. How do I get that on my premium account?
I signed up for the student plan beforen reading it all. Spotify took $5. 36 from my bank. How do I get that on my premium account?
Community Legend
171 Views
1 replies
0 likes
Hi everyone, I am having issues logging into my Spotify on my phone. when i log in it says '' Login Failed- Unable to login, either username or password is incorrect. Have you signed up for a Spotify account '' but i have no issues logging on Spotify...
Hi everyone, I am having issues logging into my Spotify on my phone. when i log in it says '' Login Failed- Unable to login, either username or password is incorrect...
Community Legend
195 Views
1 replies
0 likes
I'm still not premium. Will I get my money refunded?
I'm still not premium. Will I get my money refunded?
Community Legend
220 Views
1 replies
0 likes
Hi, I just subscribed for the 3 month premium trial which included accessing spotify even when offline. However, this is not yet possible. Can you please advise / explain? Thanks, Caroline.
Hi, I just subscribed for the 3 month premium trial which included accessing spotify even when offline. However, this is not yet possible. Can you please advise / explain? Thanks, Caroline.
Community Legend
214 Views
1 replies
0 likes
I bought subscription plan for me only which is first month free and afterwards 4.99 EUR. But then I realised I could have bought it on promo for 0.99 EUR. Can I stop my current subscription and go to the promo? Will it still charge me 4.99 next mont...
I bought subscription plan for me only which is first month free and afterwards 4.99 EUR. But then I realised I could have bought it on promo for 0.99 EUR. Can I stop my current subscription and go t...
Community Legend
237 Views
1 replies
0 likes
Hello! im having some "issues" with discover weekly. for some reason im getting alot of music from finland.. i dont speak a single word of finnish... is there anyway to reset discover weekly preferences? its like 30-40% of the list is music i cant un...
Hello! im having some "issues" with discover weekly. for some reason im getting alot of music from finland.. i dont speak a single word of finnish... is there anyway to res...
Community Legend
1464 Views
7 replies
0 likes
Hi Spotifyers! As the subject heading reads...I trialled the premium service, then after the 7 day trial, spotify began debiting from my account, however I am still on FREE. I have tried to reinstall spotify on my Mac, but when it asks me to go into ...
Hi Spotifyers! As the subject heading reads...I trialled the premium service, then after the 7 day trial, spotify began debiting from my account, however I am still on FREE. I have t...
Casual Listener
391 Views
4 replies
0 likes
Hello , Since 1. September i moved my Spotify Account to the German Telekom . But in September and Oktober Spotify takes Money from my Paypal Account too . Thats not correct . There is no Service Hotline or something else on Spotify Website ? Can som...
Hello , Since 1. September i moved my Spotify Account to the German Telekom . But in September and Oktober Spotify takes Money from my Paypal Account too . Thats not corr...
Regular
585 Views
7 replies
0 likes
Hi! As you can read in the title is that my facebook info, such as name and profile picture, is still on my Spotify account after successfully disconnecting it. And I really would like this removed. I have already tried the recleanse thing, and I tri...
Hi! As you can read in the title is that my facebook info, such as name and profile picture, is still on my Spotify account after successfully disconnecting it. And I really would like this ...
Regular
797 Views
7 replies
0 likes
