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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
my mom gave me her card so i could get spotify premium with the student discount but it didnt let me because it says i need a college and am barely in high school but the thing is that they still charged me $5,40 and my account is not premium
Created a ticket january 13th. Still waiting for a reply. Is it normal that it takes this long to get an answer? Ticket was not the typical everyday problem, but still would be nice to get some reply with an indication someone is looking at the case....
Hi, I would like to unsunscribe from spotify, but the website is not working.It does not load the content and the website is captured in an unending loading circle.... Please fix it! A lot of people seem to have the same problem according to some ger...
After my subscription canceled I found out you could get a student discount so instead of paying the regular amount I tried to subscribe again with the student discount, it kept saying the card was not working so I kept trying it and I was charged 6 ...
I am planning to deactivate my FB account and also am a delighted Spotify user. I know that I can access Spotify via an e-mail/password sign up; so, that's not the issue. Is there a smooth/easy way to transfer all of my playlists to the "new account"...
Hi! the account I'm using at the moment belonged to my mother (who pays for me) and I would like to change the username to something more fitting to me. Is that possible?
Only two of my friends are appearing in my friends feedand when searching for friends it states that no friends use spotify (not true). When my friends search for me, they cannot find me. I've linked facebook and spotify and i'm a premium subscriber....
Hi, a couple of days ago I received a text to confirm my Spotify renewing to premium for the next month, but this morning my Spotify is telling me I'm only on the free account.I hope someone can help me with this.Many thanks
Hello Spotify community. I have recently lost all of my playlists and there were songs in the recent history that I have not queued. It seems unlikely to me that my account is compromised since I usually use facebook login and I don't think that that...
how doeas the payment period counts ? From the time you create the account or from the 1:st in every mounth ?
I noticed today that I lost over 400-600 songs in my "Liked from Radio" playlist. There's only approx 60 remaining and nothign older than 14 days. I used to have my premium subscription with my Mobile provider Salt in Switzerland and since day before...
my music keeps changing and it says it's being controlled on another device, could you please log me out of all devices?? I have also changed my password, thank you
Hi, I am trying to cancel my spotify premium before I get billed in a few days. However the link I go to to cancel it won't load. I have been waiting for the page to load for around 10 minutes, tried reloading etc, so how can I cancel my premium in t...
Hello, I have today purchased a gift code and used it on my spotify premium account (note that today is the 2015-10-23), my premium sub. runs out (from the previous code) on the 2015-10-30, will the new code be valid to 2015-11-30* (ish) or to 2015-1...
No idea where to ask this, but I'm debating on getting spotify premium this christmas so I'm wondering if I should just do it now or wait untiil there might be a Christmas deal. Do they usually do any? Thanks.
i canceled my subscription before it was suppose to renew because im broke.and you still charged me.Please reimburse me because now my account is negative. i plan on renewing when i have the money for it.Please help I emailed you guys and they said m...
Spotify charge me $9 and $0.99for premium service which I didn't ask for and I don't even have the service
I added del to my email but my account has not been deleted.
I pay normal premium, but I want to get the student discount. How can I switch over without getting charged twice
Hello Spotify, I cancelled my subscription last month. Why am I charged another monthly fee this month? When I check my receipts for membership online, it only shows payment for one month which was back in May. My CC has been charged every month sinc...