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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 428 Views
  • 0 replies
  • 7 likes
  • Security
  • 428 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 440000 Views
  • 970 replies
  • 108 likes
  • Account
  • 440000 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195453 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195453 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106906 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106906 Views
  • 70 replies
  • 11 likes

Solved!! 50%off premium for your family, 12 payments available?

I'm looking to upgrade to premium for my account, my 2 daughters and my husband. Spotify has this "50% off premium for your family" which it's GREAT! but I want to pay it for 12 months. How can I pay for 12 months for me and 3 family members in one s...

  • Newbie
  • I'm looking to upgrade to premium for my account, my 2 daughters and my husband. Spotify has this "50% off premium for your family" which it's GREAT! but I want to pay it for 12 months. How can I pay...
  • jean3601
  • Community Legend
  • 766 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 766 Views
  • 1 replies
  • 0 likes

Account deleted without my permission

Hello, Since a couple of years now, I had a Spotify prenium account (my last payment is the 14th of October). But since one week, I realized that my account has been deleted without my permission. I didn't received any email or anything that could le...

  • Regular
  • Hello,   Since a couple of years now, I had a Spotify prenium account (my last payment is the 14th of October). But since one week, I realized that my account has been deleted without my permi...
  • jean3601
  • Community Legend
  • 679 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
    Security
  • 679 Views
  • 9 replies
  • 0 likes

Paid for Premium and cannot access spotify

First, I would like to speak with a live person about this issue. I paid for the premium Spotify and it stated I needed check with Sprint has it added. Unhappy!

  • Newbie
  • First, I would like to speak with a live person about this issue. I paid for the premium Spotify and it stated I needed check with Sprint has it added. Unhappy!
  • 170 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 170 Views
  • 0 replies
  • 0 likes

Cancel premium subscription

I have three Spotify accounts. I'm keeping this one. The first is set up for autopay from my bank account. I've been locked out of that account for three months now. The second account I've been locked out of also. This will not happen with this acco...

  • Regular
  • I have three Spotify accounts. I'm keeping this one. The first is set up for autopay from my bank account. I've been locked out of that account for three months now. The second account I've been lock...
  • 163 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 163 Views
  • 0 replies
  • 0 likes

Can't access spotify because country does not match?

Can't access spotify because country does not match? I have been using this app for a while now and just today it's not letting me access it because the country does not macth my IP address? Then I go to settings to try to change the country but it w...

  • Newbie
  • Can't access spotify because country does not match?  I have been using this app for a while now and just today it's not letting me access it because the country does not macth my IP address? T...
  • Reflux_
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
  • 248 Views
  • 1 replies
  • 0 likes

I want to stop my Premium subscription, can not get in, because Facebook canceled ...

.....my old FB account . OR How can I transfer my Premium Spotify subscription with all belonging llists, to my new personal FB?even if I can not get into that jammed old FB.Drives me nuts. Please help. Why?I can not get into Premium with the old FB,...

  • Newbie
  • .....my old FB account .   OR   How can I transfer my Premium Spotify subscription with all belonging llists, to my new personal FB? even if I can not get into that jammed old FB. Dri...
  • 105 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 105 Views
  • 0 replies
  • 0 likes

Algunas canciones se pausan a los 6 segundoa

Hola.En ciertas canciones que tengo guardadas en listas offline cada 6 segundos se me paisa la canción. Debo retrocederla y ahí funciona.Es solo con ciertas canciones. No todas. Ya he intentado borrando la canción y volverla a agregar. Desinstalándol...

  • Newbie
  • Hola. En ciertas canciones que tengo guardadas en listas offline cada 6 segundos se me paisa la canción. Debo retrocederla y ahí funciona. Es solo con ciertas canciones. No todas. Ya he intentado b...
  • 154 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 154 Views
  • 0 replies
  • 0 likes

Moved from Premium to Rogers subscription and stuck on free

I was subscribed to Premium but changed to Rogers Wireless which included a 24mo subscription. I cancelled my premium so that I could use the 24mo subscription from Rogers but now I am on free with no way to get the Rogers sub working. How do I resol...

  • Visitor
  • I was subscribed to Premium but changed to Rogers Wireless which included a 24mo subscription. I cancelled my premium so that I could use the 24mo subscription from Rogers but now I am on free with n...
  • 201 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 201 Views
  • 0 replies
  • 0 likes

Solved!! Starred Playlist Gone

Hi, I just realized that my starred playlist is incomplete. For some reason it saved songs that I added from 12 days ago but all the ones that I've been staring since I got Spotify are gone. I think they're about 70 songs or so. Is there anything tha...

  • Casual Listener
  • Hi,   I just realized that my starred playlist is incomplete. For some reason it saved songs that I added from 12 days ago but all the ones that I've been staring since I got Spotify are gone....
  • michaelkcheong
  • Newbie
  • 14507 Views
  • 160 replies
  • 0 likes
  • 14507 Views
  • 160 replies
  • 0 likes

Shocking security - FIX!

So, my account has recently been hacked, this is primarily because the Spotify login process allows infinite rety attempts with no rate limiting or lockouts. Spotify also allows email changes without any verification from the existing account. It jus...

  • Music Fan
  • So, my account has recently been hacked, this is primarily because the Spotify login process allows infinite rety attempts with no rate limiting or lockouts.   Spotify also allows email change...
  • 159 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 159 Views
  • 0 replies
  • 0 likes

Spotify charged me, but i didn't finished my subscription to premium.

I tried to upgrade to premium from my iPhone, i write my adress, my card number, but in the last step, spotify refused my informations and i don't upgraded, but i was charged. what can i do??

  • Casual Listener
  • I tried to upgrade to premium from my iPhone, i write my adress, my card number, but in the last step, spotify refused my informations and i don't upgraded, but i was charged. what can i do??
  • 175 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 175 Views
  • 0 replies
  • 0 likes

Deactivating account

I need to deactivate my Spotify premium account it was supposed to be linked to my Vodafone pay monthly but they managed to somehow mess it up so I need to have this account removed so I can setup a new one in December. Is this possible? Thanks in ad...

  • Casual Listener
  • I need to deactivate my Spotify premium account it was supposed to be linked to my Vodafone pay monthly but they managed to somehow mess it up so I need to have this account removed so I can setup a ...
  • Ox1
  • Roadie
  • 253 Views
  • 3 replies
  • 0 likes
  • Account
  • 253 Views
  • 3 replies
  • 0 likes

Two accounts

I had a premium account on spotify and when I came to australia could not change the country! I gained a premium account by the cellular operator and I linked to a new account, but now I can not access the facebook with the new, why this linked to ol...

  • Casual Listener
  • I had a premium account on spotify and when I came to australia could not change the country! I gained a premium account by the cellular operator and I linked to a new account, but now I can not acce...
  • BenjaminsiPodCa
  • Regular
  • 130 Views
  • 1 replies
  • 0 likes
  • Account
  • 130 Views
  • 1 replies
  • 0 likes

STUDENT RATE

Does anyone know if there is a ending date for the 50% off student rate. Was randomly charge the full 9.99 this month.

  • Newbie
  • Does anyone know if there is a ending date for the 50% off student rate. Was randomly charge the full 9.99 this month.
  • Ox1
  • Roadie
  • 190 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 190 Views
  • 2 replies
  • 0 likes

Solved!! Automatically unsubscribe of students promotion

as it shown in my bank account transactions this month that spotify charged me 9.99 for this month. I don't know the reason why it automatically unsubscribe by itself. At the moment, i got back to check my account and linked account with uniday again...

  • Casual Listener
  • as it shown in my bank account transactions this month that spotify charged me 9.99 for this month. I don't know the reason why it automatically unsubscribe by itself. At the moment, i got back to ch...
  • Ox1
  • Roadie
  • 290 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 290 Views
  • 3 replies
  • 0 likes

premium

Hi, My e-mail address is henrik@hero.com.hk. I know I used to have a user name that was 1133863927, but recently another username, boogeyman303, popped up when I logged in on my mobile to try to get the Sonos app. I am paying a premium account holder...

  • Newbie
  • Hi,   My e-mail address is henrik@hero.com.hk. I know I used to have a user name that was 1133863927, but recently another username, boogeyman303, popped up when I logged in on my mobile to tr...
  • BenjaminsiPodCa
  • Regular
  • 132 Views
  • 1 replies
  • 0 likes
  • Premium
  • 132 Views
  • 1 replies
  • 0 likes

Payment problem

Hello, I am trying to pay my subscription with Mastercard (two different ones) and Visa, but for for all of them I receive a failure message. All cards are enabled for international transactions, e.commerce transactions and have funds. Please help!!

  • Regular
  • Hello, I am trying to pay my subscription with Mastercard (two different ones) and Visa, but for for all of them I receive a failure message. All cards are enabled for international transactions, e.c...
  • xime167
  • Regular
  • 602 Views
  • 11 replies
  • 0 likes
  • Premium
    Subscription
  • 602 Views
  • 11 replies
  • 0 likes

Hacked Account

I noticed last week that some mysterious playlists had been added to my account (Premium Family Subscription), looked to change the password and the account email and password had been changed - I was logged in via Facebook. I contacted support, and ...

  • Regular
  • I noticed last week that some mysterious playlists had been added to my account (Premium Family Subscription), looked to change the password and the account email and password had been changed - I wa...
  • pacstar
  • Regular
  • 216 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 216 Views
  • 2 replies
  • 0 likes

Cant get student offer for premium

Hey there, Im a student but cant get the offer.If I wanna subscribe for it, it says its not working in India.Im a german student just travelling through India for a few months.. Any Suggestions? I could send my university-details to the support, if t...

  • Newbie
  • Hey there, Im a student but cant get the offer. If I wanna subscribe for it, it says its not working in India. Im a german student just travelling through India for a few months..   Any...
  • 140 Views
  • 0 replies
  • 0 likes
  • Premium
  • 140 Views
  • 0 replies
  • 0 likes