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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9006 Views
  • 1 replies
  • 9 likes
  • Security
  • 9006 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481538 Views
  • 979 replies
  • 111 likes
  • Account
  • 481538 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210821 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210821 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120848 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120848 Views
  • 72 replies
  • 12 likes

Missing facebook friends

Hi,My facebook friend was missing from my search. They found me and started following me, so I've managed to follow them, but even though I am following them I can not see any of their information - or even profile pic and I am unable to share music....

  • Newbie
  • Hi, My facebook friend was missing from my search. They found me and started following me, so I've managed to follow them, but even though I am following them I can not see any of their informa...
  • 130 Views
  • 0 replies
  • 0 likes
  • Other
  • 130 Views
  • 0 replies
  • 0 likes

Account - change country

My profile has France as set country.As I moved to Italy, how can I change it?Thanks,Piero

  • Newbie
  • My profile has France as set country. As I moved to Italy, how can I change it? Thanks, Piero
  • Nico
  • Community Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 146 Views
  • 1 replies
  • 0 likes

I deleted my Facebook account and now I can't log in to Spotify.

When I deleted my Facebook I never thought about not being able to login to Spotify anymore. I saw different posts with the same issue. Can someone fix this? My username is 1176139586.

  • Visitor
  • When I deleted my Facebook I never thought about not being able to login to Spotify anymore. I saw different posts with the same issue.    Can someone fix this? My username is 1176139...
  • vendeuse
  • Newbie
  • 11432 Views
  • 12 replies
  • 2 likes
  • 11432 Views
  • 12 replies
  • 2 likes

How to retrieve account email ?

How do i retrieve an account email because i dont know the email for my account. Account name is Jaredhsk. I registered this account under Maxis my mobile service provider.

  • Newbie
  • How do i retrieve an account email because i dont know the email for my account. Account name is Jaredhsk. I registered this account under Maxis my mobile service provider. 
  • lissette671
  • Newbie
  • 275 Views
  • 1 replies
  • 0 likes
  • Account
  • 275 Views
  • 1 replies
  • 0 likes

Being Charged Premium Subscription but have no access to it!

I'm currently being charged for the Premium subscription but no longer have access to it. I have a feeling my account may have been hacked and my password changed for my old username. Finding it difficult to get support direct from Spotify to either:...

  • Newbie
  • I'm currently being charged for the Premium subscription but no longer have access to it.   I have a feeling my account may have been hacked and my password changed for my old username. &nbsp...
  • MattSuda
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 209 Views
  • 1 replies
  • 0 likes

Charged on a card I never entered and cant cancel subscription?

I had Spotify for three months, paid 99c on an old debit card as a deal that Spotify offered me. Time came for the three months to end and I get multiple emails about failed payments. I get an email that says I will have premium for five more days an...

  • Newbie
  • I had Spotify for three months, paid 99c on an old debit card as a deal that Spotify offered me. Time came for the three months to end and I get multiple emails about failed payments. I get an email ...
  • MattSuda
  • Spotify Star
  • 170 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 170 Views
  • 1 replies
  • 0 likes

In need of a Refund

I have Spotify Free right now and tried to get Spotify Premium and Spotify Student but both failed because of an issue with my credit card. Although I looked at my bank account today and saw that I was charged for a subscription when I only have free...

  • Newbie
  • I have Spotify Free right now and tried to get Spotify Premium and Spotify Student but both failed because of an issue with my credit card. Although I looked at my bank account today and saw that I w...
  • Novagloe
  • Casual Listener
  • 331 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 331 Views
  • 6 replies
  • 0 likes

Nathan_7mx

Ningún pago acepta mi Spotify y solo lo puedo tener free

  • Casual Listener
  • Ningún pago acepta mi Spotify y solo lo puedo tener free
  • 202 Views
  • 0 replies
  • 0 likes
  • Login
  • 202 Views
  • 0 replies
  • 0 likes

Nathan_7mx

No acepta ningún pago mi Spotify y solo puedo tenerlo en free

  • Casual Listener
  • No acepta ningún pago mi Spotify y solo puedo tenerlo en free
  • 123 Views
  • 0 replies
  • 0 likes
  • Login
  • 123 Views
  • 0 replies
  • 0 likes

Unable to link to my facebook account

So i need some help with something, years ago i made an account via facebook and didnt realy know what i was doing, fast forward a few years and i made a new account and supscribed to prmium, ive since tried to link my new account to my facebook,, ke...

  • Newbie
  • So i need some help with something, years ago i made an account via facebook and didnt realy know what i was doing, fast forward a few years and i made a new account and supscribed to prmium, ive sin...
  • 139 Views
  • 0 replies
  • 0 likes
  • Account
  • 139 Views
  • 0 replies
  • 0 likes

Spotify's customer service is beyond awful. My bank isn't "having a bad day".

My old credit card expired and I lost my premium subscription. I am trying to re-subscribe but am getting an error message that my bank is having a bad day. I have gone through the trouble of checking with my bank and the issue isn't on their end. I ...

  • Casual Listener
  • My old credit card expired and I lost my premium subscription. I am trying to re-subscribe but am getting an error message that my bank is having a bad day. I have gone through the trouble of checkin...
  • dorty25
  • Casual Listener
  • 564 Views
  • 5 replies
  • 1 likes
  • Subscription
  • 564 Views
  • 5 replies
  • 1 likes

Spotify gift card or paying in advance

I am from Portugal and I would like to offer a spotify premium account as a gift but spotify gift cards don't exist in my country. Is it possible to pay 2 months in advance? Is there any way to do it? Thank you

  • Newbie
  • I am from Portugal and I would like to offer a spotify premium account as a gift but spotify gift cards don't exist in my country. Is it possible to pay 2 months in advance? Is there any way to do it...
  • 148 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 148 Views
  • 0 replies
  • 0 likes

Can't log on to my account to change card details

My payment card has expired so I would like to change my payment card detail. Unfortunately I cannot log into the account anymore (no error code as well) so I am currently stuck here so please help!

  • Newbie
  • My payment card has expired so I would like to change my payment card detail. Unfortunately I cannot log into the account anymore (no error code as well) so I am currently stuck here so please help!
  • user-removed
  • Not applicable
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Payment Not working

Hi, I am creating multiple accounts for personal reasons and would like some help with the below accounts, in regards to premium subscription payments. RDGRA01 WORKEDRDGRA02 WORKEDRDGRA03 WORKEDRDGRA04 DIDN'T WORKRDGRA05 DIDN'T WORKRDGRA06 DIDN'T WOR...

  • Newbie
  • Hi,   I am creating multiple accounts for personal reasons and would like some help with the below accounts, in regards to premium subscription payments.   RDGRA01 WORKED RDGRA02 ...
  • 203 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 203 Views
  • 0 replies
  • 0 likes

I HAVE BOUGHT PPREM BUT I DO NOT HAVE IT WHEN I LOG IN BUT IT SAYS THAT I GOT PREM ON THE WEBSITE!!!

Hey I am very very sad cuz I've just bought prem and it says on the website that I got premium for 3 mounth but when I log in on spotify it says that I cant listen cuz my 10 hours have expired but I bought the prem .... Can some one help me please i ...

  • Music Fan
  • Hey I am very very sad cuz I've just bought prem and it says on the website that I got premium for 3 mounth but when I log in on spotify it says that I cant listen cuz my 10 hours have expired but I ...
  • gungy
  • Newbie
  • 393 Views
  • 3 replies
  • 0 likes
  • 393 Views
  • 3 replies
  • 0 likes

Was cahrged to my card 3 times

So yesterday I bought the student discount spodify and I got charged 3 times for it. I dont know what to do. Should I call my bank or do I have to tell spodify? If u guys can let me know that would be great!

  • Newbie
  • So yesterday I bought the student discount spodify and I got charged 3 times for it. I dont know what to do. Should I call my bank or do I have to tell spodify? If u guys can let me know that would b...
  • user-removed
  • Not applicable
  • 224 Views
  • 2 replies
  • 0 likes
  • Other
  • 224 Views
  • 2 replies
  • 0 likes

Premium disappeared, please help

Hello, i need help. I have tried contact Spotify though the contact page twice so far. Every single time they just tell me to look at the community etc. I have paid for my premium for MONTHS. There was a billing problem and the payment got taken out ...

  • Newbie
  • Hello, i need help. I have tried contact Spotify though the contact page twice so far. Every single time they just tell me to look at the community etc. I have paid for my premium for MONTHS. There w...
  • user-removed
  • Not applicable
  • 136 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 136 Views
  • 1 replies
  • 0 likes

CHarged but was never verified

HI, i was goign to sign up for spotify premium for students but found out i wasnt eligble becuase im still in high school. So i couldnt continue with getting premium but they still charged me even though I didnt get the premium becuase i couldnt be v...

  • Newbie
  • HI, i was goign to sign up for spotify premium for students but found out i wasnt eligble becuase im still in high school. So i couldnt continue with getting premium but they still charged me even th...
  • user-removed
  • Not applicable
  • 564 Views
  • 14 replies
  • 0 likes
  • Premium
  • 564 Views
  • 14 replies
  • 0 likes

Forgotten account

Hi. I made an account a while back and can't seem to access it now. I switched phones and I've no idea what my login is. I tried using my email and password but it said I used a Facebook account to make my Spotify account. Tried that but still no luc...

  • Casual Listener
  • Hi. I made an account a while back and can't seem to access it now. I switched phones and I've no idea what my login is. I tried using my email and password but it said I used a Facebook account to m...
  • Usmaan
  • Casual Listener
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 140 Views
  • 1 replies
  • 0 likes

Is there a way to gift someone a student premium membership?

Hi guys,Is there a way to gift someone a student premium membership? Or a way to change your premium membership to a student membership while doubling your subscription time?For example if I were to gift someone 6 months of premium membership but the...

  • Casual Listener
  • Hi guys, Is there a way to gift someone a student premium membership?  Or a way to change your premium membership to a student membership while doubling your subscription time? For example if...
  • zed132
  • Casual Listener
  • 334 Views
  • 2 replies
  • 0 likes
  • 334 Views
  • 2 replies
  • 0 likes