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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554369 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131226 Views
74 replies
12 likes
I have moved from the US to Brazil. I no longer have my bank account in the US and would like to change my country. I have lived overseas before, and it was always easy to change my country. But now, it won't let me. It will let me change my payment ...
I have moved from the US to Brazil. I no longer have my bank account in the US and would like to change my country. I have lived overseas before, and it was always easy to change my country. But now,...
Community Legend
316 Views
1 replies
0 likes
Please can you help - my account appears to have been hacked and hijacked by another user. I have managed to login to this page via facebook login, but the email address, postcode and password that are now associated with this account are not mine. T...
Please can you help - my account appears to have been hacked and hijacked by another user. I have managed to login to this page via facebook login, but the email address, postcode and password that a...
Community Legend
92617 Views
119 replies
27 likes
I can't seem to find the 'invite' button to click to add more family membersI have one administrator and one subsiduary account in my family (premium) profile so i should be able to add moreI've gone to 'manage your spotify family' but there is no 'i...
I can't seem to find the 'invite' button to click to add more family members I have one administrator and one subsiduary account in my family (premium) profile so i should be able to add more I've ...
Community Legend
337 Views
1 replies
0 likes
My account is registered in the UK and I am currently on a 3 month holiday in South Africa where Spotify is not available, it wont let me log into my account on my phone and laptop, what can i do to use my account again?
My account is registered in the UK and I am currently on a 3 month holiday in South Africa where Spotify is not available, it wont let me log into my account on my phone and laptop, what can i do to ...
Not applicable
668 Views
2 replies
0 likes
hey I need help.. I was charged 4 times on my bank account from spotify trying to sign up for the student discount subscription and it still wasn't working because apparently my school (ecu) didn't work or something was up, and even then i wasn't giv...
hey I need help.. I was charged 4 times on my bank account from spotify trying to sign up for the student discount subscription and it still wasn't working because apparently my school (ecu) didn't w...
Newbie
981 Views
6 replies
0 likes
Yes so as if you can see, I have been charged twice this month (November 19th and November 23rd). I use my card for payment. I would like to get my other 9,99€ back.
Yes so as if you can see, I have been charged twice this month (November 19th and November 23rd). I use my card for payment. I would like to get my other 9,99€ back.
Community Legend
263 Views
3 replies
0 likes
i have spotify premium through vodafone. I want to leave vodafone but wish to keep my spotify account as I now have 1000s of songs which i do not want to loose . can i continue with my same account and just pay Spotify for the premium service . if so...
i have spotify premium through vodafone. I want to leave vodafone but wish to keep my spotify account as I now have 1000s of songs which i do not want to loose . can i continue with my same account a...
Community Legend
346 Views
1 replies
0 likes
I recently had the free trial for spotify and i changed credit cards in the time of doing so, so now my account asked me to change details so i did and set it up with my new card and its still saying that the payment isnt working, but i checked my ba...
I recently had the free trial for spotify and i changed credit cards in the time of doing so, so now my account asked me to change details so i did and set it up with my new card and its still saying...
Community Legend
219 Views
1 replies
0 likes
I Took up the student discount offer but While I was trying to find my college it wouldn't except it so I ended up shutting down the computer but I just got charged for a premium account. I logged into my account to use my premium membership but it s...
I Took up the student discount offer but While I was trying to find my college it wouldn't except it so I ended up shutting down the computer but I just got charged for a premium account. I logged in...
Community Legend
194 Views
1 replies
0 likes
I have been charged twice after changing my payment method please can you send refund to PayPal account *********@aol.com thanks
I have been charged twice after changing my payment method please can you send refund to PayPal account *********@aol.com thanks
Community Legend
272 Views
1 replies
0 likes
I have been charged twice after changing my payment method please can you send refund to PayPal account jim1974a@aol.com thanks
I have been charged twice after changing my payment method please can you send refund to PayPal account jim1974a@aol.com thanks
Casual Listener
464 Views
1 replies
0 likes
I have seen that many people are having this problem recently. I have a spotify premium account. I log in with (lets just say for security purposes) x@mail.com normally. Somehow, my account has been split into 2 separate accounts: x@mail.com and just...
I have seen that many people are having this problem recently. I have a spotify premium account. I log in with (lets just say for security purposes) x@mail.com normally. Somehow, my ac...
Newbie
18389 Views
72 replies
0 likes
ok i read a lot of post about people who have had delinked their facebook from their spotify account. I did that stupid thing. and I lost my premium (now it became a free acccount) and also all my playlist are gone. its a familiar situation. I've che...
ok i read a lot of post about people who have had delinked their facebook from their spotify account. I did that stupid thing. and I lost my premium (now it became a free acccount) and als...
Regular
673 Views
5 replies
0 likes
I'm trying to update my pay info, but it says my card is from a country that doesn't have spotify. I'm from the US.
I'm trying to update my pay info, but it says my card is from a country that doesn't have spotify. I'm from the US.
Newbie
254 Views
1 replies
0 likes
I hope that question makes sense. This is in reference to playlists which other users have published, and which I am following and have downloaded. I have noticed that it downloads new songs when the playlist is updated with new songs, but will it al...
I hope that question makes sense. This is in reference to playlists which other users have published, and which I am following and have downloaded. I have noticed that it downloads new songs when the...
234 Views
0 replies
0 likes
I have the family plan, so I have an older account login (user A) and newer account login (user B). This morning I was listening to offline playback on user A through my iPhone. Wife started streaming at home on user B through Sonos. (the login is de...
I have the family plan, so I have an older account login (user A) and newer account login (user B). This morning I was listening to offline playback on user A through my iPhone. Wif...
Casual Listener
342 Views
1 replies
0 likes
Hello,I wanted to close my Spotify account but haven't been able to find a way for doing so. I tried contacting the support via the contact form, but that took me back to where I started from and asked for the issues I was facing instead of providing...
Hello, I wanted to close my Spotify account but haven't been able to find a way for doing so. I tried contacting the support via the contact form, but that took me back to where I started from and a...
Not applicable
454 Views
1 replies
0 likes
Not sure whether it's a genuine technical fault or a sly marketing trick. premium subscription faulty not workingTrying to cancel my premium subscription, but the cancel link I was directed to when I navigated to it from my account is not working. If...
Not sure whether it's a genuine technical fault or a sly marketing trick. premium subscription faulty not working Trying to cancel my premium subscription, but the cancel link I was directed ...
Newbie
1086 Views
8 replies
0 likes
I tried to sign up for the Student Premium deal. It had me put in my credit card and then after I put it in it said that it could not verify my student ID. However it immediately charged my credit card. I checked and I don't have premium service. Jus...
I tried to sign up for the Student Premium deal. It had me put in my credit card and then after I put it in it said that it could not verify my student ID. However it immediately charged my credit ca...
Casual Listener
1800 Views
6 replies
1 likes
