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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
553506 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131152 Views
74 replies
12 likes
we are a family of 5 (kids: 11, 8, 5).My daughter 11 was the first to join me. Last week I added my wife but first had to cancel my entire subscription to start a new family subscription with 3 instead of 2 members (i.e. Spotify does not allow me to ...
we are a family of 5 (kids: 11, 8, 5). My daughter 11 was the first to join me. Last week I added my wife but first had to cancel my entire subscription to start a new family subscription with 3 ins...
Community Legend
581 Views
3 replies
0 likes
Hallo, ich wollte vorhin meine Spotify Premium-Mitgliedschaft beenden und war bereits an dem Punkt angelangt, an dem man das Passwort "zur Überprüfung erneut eingeben muss".Leider hieß es an diesem Punkt jedesmal, dass mein Passwort falsch wäre. Ich ...
Hallo, ich wollte vorhin meine Spotify Premium-Mitgliedschaft beenden und war bereits an dem Punkt angelangt, an dem man das Passwort "zur Überprüfung erneut eingeben muss". Leider ...
408 Views
0 replies
0 likes
Hello,As you can see, everything (almost) is in the title.I'm a premium member, I'm listening to music on Spotify Web Player and I connect myself to it with Facebook.For now a couple of weeks, it doesn't work anymore. I can't connect myself when I cl...
Hello, As you can see, everything (almost) is in the title. I'm a premium member, I'm listening to music on Spotify Web Player and I connect myself to it with Facebook. For now a couple of wee...
Regular
544 Views
6 replies
0 likes
AGHHHH!I'm at a point where i'm trying to cancel a spotify account for the second time in my life. The first time WAS A NIGHTMARE, and i had to lose my bank card before i got ANY email correspondence from Spotify. Now I'm doing it from the account se...
AGHHHH! I'm at a point where i'm trying to cancel a spotify account for the second time in my life. The first time WAS A NIGHTMARE, and i had to lose my bank card before i got ANY email corresponden...
Newbie
365 Views
2 replies
0 likes
Hi, I would like to cancel my premium description, but after answering the question about why I want to cancel it, the browser is not able to load the next webpage.
Hi, I would like to cancel my premium description, but after answering the question about why I want to cancel it, the browser is not able to load the next webpage.
Casual Listener
469 Views
3 replies
0 likes
I've been trying to cancel my premium account for 2 weeks and it is impossible !!! I follow all the steps and after selecting the reason I want to cancel, the blank page loads and never get back. It's so dissapointong, If I had to cancel my doubts be...
I've been trying to cancel my premium account for 2 weeks and it is impossible !!! I follow all the steps and after selecting the reason I want to cancel, the blank page loads and never get back. It'...
Roadie
369 Views
2 replies
1 likes
Hello, I have monthly subscription, and until this month I pay for monthly with success. But this monthly it says "they failed to charge me". I know, I have enough money in my account and my card is valid. When I contact with my bank they say the com...
Hello, I have monthly subscription, and until this month I pay for monthly with success. But this monthly it says "they failed to charge me". I know, I have enough money in my account and my card is ...
Roadie
254 Views
1 replies
0 likes
Hello, I've recently switched to Spotify from Rdio for music streaming services (as I suspect many others will be too as Rdio is shutting down). When playing Rdio through my Sonos system (5 players in various rooms) I would also be able to listen on ...
Hello, I've recently switched to Spotify from Rdio for music streaming services (as I suspect many others will be too as Rdio is shutting down). When playing Rdio through my Sonos s...
390 Views
0 replies
2 likes
I can't unsubscribe Spotify Premium (trial) perhaps.. So now I payd the monthly costs of €9,99. I want to unsubcribe and my money back! There is only a white screen when I go to the unsubcribe page! Please respond. Simone P.
I can't unsubscribe Spotify Premium (trial) perhaps.. So now I payd the monthly costs of €9,99. I want to unsubcribe and my money back! There is only a white screen when I go to the unsubcri...
Roadie
274 Views
1 replies
0 likes
Hi, Apologies for any duplication but I have read some posts but I am still a little unsure of the correct process. I have a premium account and want to upgrade to a family subscription. It looks straight forward, just go to : https://www.spotify.com...
Hi, Apologies for any duplication but I have read some posts but I am still a little unsure of the correct process. I have a premium account and want to upgrade to a family subscrip...
Roadie
452 Views
3 replies
0 likes
How can I change my email for my spotify account? Tried... says enter country but the field is disabled and has the correct country in it. This is because disabled fields do not get submitted on form post.
How can I change my email for my spotify account? Tried... says enter country but the field is disabled and has the correct country in it. This is because disabled fields do not get submitted o...
Casual Listener
393 Views
4 replies
0 likes
I have Spotify on different computers, I've seen this type of question asked on the forums, but mostly around Playlists. Are queued lists supposed to transfer between devices? Main example of devices not syncing: On the year end emails, it will only ...
I have Spotify on different computers, I've seen this type of question asked on the forums, but mostly around Playlists. Are queued lists supposed to transfer between devices? Main ...
251 Views
0 replies
0 likes
I live in Australia, she lives in the US. I want to get her a Premium subscription for Christmas!
I live in Australia, she lives in the US. I want to get her a Premium subscription for Christmas!
166 Views
0 replies
0 likes
I tried signing up for premium and did sign up and I am not getting premium it's still saying I am using the free version. The account I am trying to use is linked with my Facebook please help.
I tried signing up for premium and did sign up and I am not getting premium it's still saying I am using the free version. The account I am trying to use is linked with my Facebook please help.
Community Legend
596 Views
10 replies
0 likes
I have tried to get my password to my login on your webside. But everytime i press the butten "Send to password to email" I dont get the email, so i cant login in to other devices
I have tried to get my password to my login on your webside. But everytime i press the butten "Send to password to email" I dont get the email, so i cant login in to other devices
Casual Listener
380 Views
3 replies
0 likes
For the past several weeks, I've been bombarded by some spambot that sends me their playlist. It's always the same playlist ("New Playlist 5"), but it's a different user every time. The usernames are always a string of pseudo-random characters (e.g."...
For the past several weeks, I've been bombarded by some spambot that sends me their playlist. It's always the same playlist ("New Playlist 5"), but it's a different user every time. The usernam...
Regular
5545 Views
40 replies
15 likes
Have had to change password on my account but premium has been lost on iphone. iPad still ok. Any ideas please?
Have had to change password on my account but premium has been lost on iphone. iPad still ok. Any ideas please?
Community Legend
277 Views
1 replies
0 likes
hi! im just wondering if im paying twice. because i tried the 30 days free trial and then i checked it on my phone but it says im not premium yet. and then after that i bought the 1 year subscription. and i checked my acc on my phone and realized it ...
hi! im just wondering if im paying twice. because i tried the 30 days free trial and then i checked it on my phone but it says im not premium yet. and then after that i bought the 1 year subscription...
Casual Listener
553 Views
2 replies
0 likes
Hi. When I registered my Spotify Account I used the Register With Facebook option, so everytime I logged in I used the Login with facebook option, everything was fine.I use spotify on my iPhone and the desktop client for Mac, but today for some reaso...
Hi. When I registered my Spotify Account I used the Register With Facebook option, so everytime I logged in I used the Login with facebook option, everything was fine. I use spotif...
Newbie
271 Views
1 replies
1 likes
so i understand you can listen you your music offline when you have premium , which I do , however I cannot listen to my music when i turn my cellular data for Spotify off ... why ??? it says I can only listen to downloaded songs o something like tha...
so i understand you can listen you your music offline when you have premium , which I do , however I cannot listen to my music when i turn my cellular data for Spotify off ... why ??? it says I can o...
Community Legend
305 Views
4 replies
0 likes
