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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
555098 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131324 Views
74 replies
12 likes
I have Spotify on different computers, I've seen this type of question asked on the forums, but mostly around Playlists. Are queued lists supposed to transfer between devices? Main example of devices not syncing: On the year end emails, it will only ...
I have Spotify on different computers, I've seen this type of question asked on the forums, but mostly around Playlists. Are queued lists supposed to transfer between devices? Main ...
260 Views
0 replies
0 likes
I live in Australia, she lives in the US. I want to get her a Premium subscription for Christmas!
I live in Australia, she lives in the US. I want to get her a Premium subscription for Christmas!
167 Views
0 replies
0 likes
I tried signing up for premium and did sign up and I am not getting premium it's still saying I am using the free version. The account I am trying to use is linked with my Facebook please help.
I tried signing up for premium and did sign up and I am not getting premium it's still saying I am using the free version. The account I am trying to use is linked with my Facebook please help.
Community Legend
601 Views
10 replies
0 likes
I have tried to get my password to my login on your webside. But everytime i press the butten "Send to password to email" I dont get the email, so i cant login in to other devices
I have tried to get my password to my login on your webside. But everytime i press the butten "Send to password to email" I dont get the email, so i cant login in to other devices
Casual Listener
383 Views
3 replies
0 likes
For the past several weeks, I've been bombarded by some spambot that sends me their playlist. It's always the same playlist ("New Playlist 5"), but it's a different user every time. The usernames are always a string of pseudo-random characters (e.g."...
For the past several weeks, I've been bombarded by some spambot that sends me their playlist. It's always the same playlist ("New Playlist 5"), but it's a different user every time. The usernam...
Regular
5612 Views
40 replies
15 likes
Have had to change password on my account but premium has been lost on iphone. iPad still ok. Any ideas please?
Have had to change password on my account but premium has been lost on iphone. iPad still ok. Any ideas please?
Community Legend
278 Views
1 replies
0 likes
hi! im just wondering if im paying twice. because i tried the 30 days free trial and then i checked it on my phone but it says im not premium yet. and then after that i bought the 1 year subscription. and i checked my acc on my phone and realized it ...
hi! im just wondering if im paying twice. because i tried the 30 days free trial and then i checked it on my phone but it says im not premium yet. and then after that i bought the 1 year subscription...
Casual Listener
553 Views
2 replies
0 likes
Hi. When I registered my Spotify Account I used the Register With Facebook option, so everytime I logged in I used the Login with facebook option, everything was fine.I use spotify on my iPhone and the desktop client for Mac, but today for some reaso...
Hi. When I registered my Spotify Account I used the Register With Facebook option, so everytime I logged in I used the Login with facebook option, everything was fine. I use spotif...
Newbie
273 Views
1 replies
1 likes
so i understand you can listen you your music offline when you have premium , which I do , however I cannot listen to my music when i turn my cellular data for Spotify off ... why ??? it says I can only listen to downloaded songs o something like tha...
so i understand you can listen you your music offline when you have premium , which I do , however I cannot listen to my music when i turn my cellular data for Spotify off ... why ??? it says I can o...
Community Legend
307 Views
4 replies
0 likes
I tried to change the password several times but every time the website.said das formular ist abgelaufen what can i do
I tried to change the password several times but every time the website.said das formular ist abgelaufen what can i do
Roadie
449 Views
1 replies
0 likes
I accidentally created two Spotify accounts, it seems. I am a Premium user, and both of these accounts show Premium, which seems odd. Is there a way to merge these accounts? Thanks for any help
I accidentally created two Spotify accounts, it seems. I am a Premium user, and both of these accounts show Premium, which seems odd. Is there a way to merge these accounts? Thanks for any h...
Roadie
3557 Views
1 replies
0 likes
Finally decided to take the plunge and go premium this afternoon. And so the nightmare begins. After setting up payment via PayPal I:Logged out of Spotify and then back in. But still in free mode. Logged out universally of all Spotify apps between de...
Finally decided to take the plunge and go premium this afternoon. And so the nightmare begins. After setting up payment via PayPal I: Logged out of Spotify and then back in...
Not applicable
375 Views
2 replies
0 likes
Device: OSX, Windows Phone Operating System Version: El Capitan, Windows Phone 8.1 Spotify Version: I dont know Description:When I try to login on OSX and Windows Phone I receive the message: Your country does not match the one set in your profile. I...
Device: OSX, Windows Phone Operating System Version: El Capitan, Windows Phone 8.1 Spotify Version: I dont know Description: When I try to login on OSX and Windows Phone I...
Community Legend
658 Views
1 replies
0 likes
Hi Spofity Support, My account has been hacked, my email address says it is no longer recognised when i try to reset the password, can you please help? Kind regards, Andrew Watkin
Hi Spofity Support, My account has been hacked, my email address says it is no longer recognised when i try to reset the password, can you please help? Kind regards, Andrew...
Community Legend
364 Views
3 replies
0 likes
I was a premium member, now I have a free Rogers account. I cancelled the paid account and then setup the Rogers account as Rogers instructed me. When I setup the new Rogers account, I was issued the same login name as I'd had with the paid account. ...
I was a premium member, now I have a free Rogers account. I cancelled the paid account and then setup the Rogers account as Rogers instructed me. When I setup the new Rogers account, I...
Community Legend
449 Views
3 replies
0 likes
I haven't been upgraded to premium I've followed all the steps and nothing ..it tells me to cancel go to subscription and cancel from there ..but I don't have this option
I haven't been upgraded to premium I've followed all the steps and nothing ..it tells me to cancel go to subscription and cancel from there ..but I don't have this option
Community Legend
179 Views
1 replies
0 likes
I paid for my subscription and I can see it on my receipt page and they have still suspended me? Why? I want it fixed!!!!'
I paid for my subscription and I can see it on my receipt page and they have still suspended me? Why? I want it fixed!!!!'
Community Legend
245 Views
1 replies
0 likes
I was charged twice for this month of Spotify premium. How can I get my money back?
I was charged twice for this month of Spotify premium. How can I get my money back?
Community Legend
320 Views
1 replies
0 likes
As much as I try to update my payment terms several times still can't manage to do it, even trying three different browsers, still can not get past the update phase of my personal data. Does anyone know how to help me?
As much as I try to update my payment terms several times still can't manage to do it, even trying three different browsers, still can not get past the update phase of my personal data. Does anyone k...
Community Legend
234 Views
1 replies
0 likes
