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Hi folks! We're aware of reports about your Wrapped stories misbehaving and we're looking into it. We've managed to fix the issue with the Wrapped banner/stories not showing up. More info here. If the stories cause your app to stop responding, please subscribe here. Also, check out our Wrapped FAQ for answers to common questions.

Notifications

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Notifications

Casual Listener

I keep getting notifications that songs are being added from a playlist I unsubscribed to. How do i get rid of this? It is pretty annoying

3 Replies

Re: Notifications

Community Legend

Hey 🙂 

 

There was an issue with the unsubscription system a while back which might mean you where not correctly unsubscribed. Can you try resubscribing and then unsubscribing a few times? That is normally all it takes for the system to catch up 😉 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Notifications

Casual Listener

yeah that isn't working. any other ideas?

Re: Notifications

Community Legend

If you get in touch with the customer services team directly using the online contact form they can forcably remove the playlist link on your account. Sorry for the hassle!

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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