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Offline access withdrawn - Already requested and received an account reset

Offline access withdrawn - Already requested and received an account reset

I had to uninstall Spotify from my machine because it was crashing as soon as it loaded.  I've reinstalled a new client and now it's telling me that my offline access has been withdrawn from this machine.  I received this message when I loaded it the first time, so I posted in the thread asking for my offline access to be reset and was told that it was, but I loaded Spotify this morning and received the error again.

 

Help?

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3 Replies

Does it go away if you restart Spotify (File > Exit and relaunch)?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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I closed and reloaded Spotify and the message didn't come up again.  Should I consider it fixed?

For now, let us know if it happens again though and we can troubleshoot further.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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