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PLEASE HELP!!!

PLEASE HELP!!!

My premium spotify account has been stolen. I cannot log in anymore as it tells me there is no user name or email associated with my account. I noticed my account was being listened to on a random device and now everything is closed for me. I am disputing my payments since spotify still hasnt gotten back to me after filling in the help email.

 

Has this happened to anyone else and what did you do if so? I want my account back, as it's the only thing that gets me through my work day!!!!!!!!!!!!!!!!

 

Please help!

 

Thanks!!!

Reply
1 Reply

Hello. I suggest you to contact customer support.

https://www.spotify.com/about-us/contact/contact-spotify-support/?contact
or Twitter @SpotifyCares

If support replies you to check community for a solution or if you received your case number (#XXXXXXXX), please reply back even if there is "no reply" tag and tell that you still need help. If your inbox is empty please check spam.

Support usually replies within 24-48 hours.
If my post helped you to fix your problem, please press "Accept as Solution" button.

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