Help Wizard

Step 1




Ciao a tutti , ho un abbonamento premium da quasi un anno , questo mese non avendo ricaricato la carta dove Spotify preleva i 9,99 euro , il mio account è passato da premium a free. Ieri ho ricaricato la carta , ma ancora il mio account risulta free. Cosa devo fare ? Devo iscrivermi a premium di nuovo ? Grazie
1 Reply

Hey @Ceci_daisy!


Welcome to the Spotify Community.

We hope you don't mind that we reply in English. In this case, we suggest that you get Portuguese support via email with this contact form. You can also find us on Facebook or Twitter. This way, we'll be able to take a look in your account and help you out.


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“The music is not in the notes, but in the silence in between.” – Wolfgang Amadeus Mozart

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