Pague y no tengo premium

[zai]

Pague mi mensualidad con tarjeta y ya me lo descontaron y no me aparece spotify premium que procede?

[EvanFasnacht]

Sorry I do not know spanish 😕 so im working with google translate which gives me "Pay my monthly card and already discounted me and not spotify premium appears to be me?" Sound like you paid the monthly service but not getting premium benefits? If this is the case here is a link which may get you started in the right direction. https://support.spotify.com/us/contact-spotify-support/ from there you will want to most likely choose 'I paid for Premium but my account is still on Free'.

Hope I was able to help!

- E.