Password Emails in French?

[bongoman-201]

Plan

Premium

Country

USA

Device&Operating System

All

My Question or Issue

When I asked for an email to reset my password, I got an email in French. Then I used an email to log in on my phone, still French. How can I change this?

[OneByBoo]

Hi @bongoman-201,

thanks for posting !

I don't fully understand what you mean.

Are you asking for a password reset and receiving a mail about it in french ?

Waiting on your update 🙂

[WALDOWORLD]

The emails I am receiving about password resets are also coming in French. I am not requesting it, I think someone else is trying to get in my account. But the email is in French and I don't know why or how to change it in preferences.

[Petya]

Hi there @bongoman-201 and @WALDOWORLD,

Thanks for reaching out! 

If you're getting password reset emails that you didn't request and they're in another language (in this case French), we advise you to check out this article.

If you've requested the password reset email but you get it in another language, feel fee to reach out to support.

Keep us posted!