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Password and accounts

Password and accounts

Hi can someone help me please, I seem to have lost my password and also lost the premium spotify. I tried logging in on my phone but it doesn't send me any emails to my email address to reset it. Also it says I have one through Facebook, but I have the spotify app and don't want it through my Facebook.
How can I reset my password for my phone and get my premium back for it?
😞
Help would be much appreciated, life without music is not good!
Reply
1 Reply

Hi there! I recommend reaching out directly to Spotify Support. They can be reached through their Twitter Page @SpotifyCares or through the online contact form.

Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email. This will assign your case to a Spotify rep and you should hear back within 24 hours.

Cheers!



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