Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Password assignment when setting up the e-mail login does not work

Password assignment when setting up the e-mail login does not work

I used to log in via Facebook, but I would like to do this via e-mail & password in the future. However, when setting up the e-mail login, an error occurs when assigning the password: "Something went wrong. Please try again."

All password requirements are met.

There are no error messages in the browser console and the API request returns a 401 with an empty response body
Reply
2 Replies

Hey @1126545642, thanks for reaching out to the Community!

I am sorry to hear that. Can you try following these steps using a different browser or private window and let me know if that makes a difference?

Let me know how this goes.

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I was having the same problem using Chrome browser. Switched to Microsoft Edge and it accepted the new password without error.

Suggested posts