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Password reset

Password reset

iPhone 7

 

i have been trying to reset my password. Not working - followed all suggestions in help section. 

 

My my account maybe linked to Italy but it has been working until I updated my phone.

 

 

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1 Reply

Hello @Mirella2!

Sorry to hear you're having trouble with this. Can you try this process using another browser or Incognito Mode? It might be worth trying another device. It'd also be great if you could include any error message you see 🙂

Keep me posted and have a nice day!

Jose_MSpotify Star
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