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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 398866 Views
  • 950 replies
  • 107 likes
  • Account
  • 398866 Views
  • 950 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171678 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171678 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99138 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99138 Views
  • 68 replies
  • 10 likes

Solved!! I forgot the email that is associated with my premium account

PlanFree/PremiumCountry canadaDevicepc and android phoneOperating Systemwindows 10 My Question or Issue I have been log out and i cant access my premium account.I have foolowed the instruction sugested by the web site but without success since i cant...

  • Visitor
  • Plan Free/Premium Country  canada Device pc and android phone Operating System windows 10   My Question or Issue  I have been log out and i cant access my premium account. I...
  • Jose_M
  • Spotify Star
  • 643 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 643 Views
  • 1 replies
  • 0 likes

Somebody else is playing from my account

one of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry DeviceHuaweiOperating SystemAndroid My Question or Issue When i'm playing music, often another person starts playi...

  • Newbie
  • one of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country   Device Huawei Operating System Android &nbsp...
  • Billy-J
  • Spotify Star
  • 277 Views
  • 1 replies
  • 0 likes
  • Account
  • 277 Views
  • 1 replies
  • 0 likes

Profile picture won't update in desktop app

PlanPremiumCountryBelgium DeviceMacbook Pro 2017Operating SystemMacOS 10.13.6 My Question or IssueMy Spotify account is connected to my Facebook account. I updated my profile picture on Facebook, but it won't update in the app.I have no idea whether ...

  • Composer
  • Plan Premium Country Belgium   Device Macbook Pro 2017 Operating System MacOS 10.13.6   My Question or Issue My Spotify account is connected to my Facebook account. I updated my ...
  • Loxer
  • Community Legend
  • 5352 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 5352 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to Login due to Firewall blocking Spotify

PlanFreeCountryRegistered in Singapore, now temporarily in Australia DeviceLenovo laptop Operating SystemWindows 10 My Question or IssueHi there, I am unable to login into my Spotify account, even after re-downloading the app on my desktop and changi...

  • Newbie
  • Plan Free Country Registered in Singapore, now temporarily in Australia  Device Lenovo laptop  Operating System Windows 10   My Question or Issue Hi there,   I am...
  • JuanSebastian
  • Roadie
  • 944 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 944 Views
  • 1 replies
  • 0 likes

60 Day Trial Promotion - Only got 30 Days

I signed up for the 60 Day Trial promotion today and only got 30 days, I've never signed up for the 30 Day Trial, so I'm a little confused and I hope you can help me resolve this! Thank you.(Saw this in another thread I used a Credit Card for recurri...

  • Casual Listener
  •   I signed up for the 60 Day Trial promotion today and only got 30 days, I've never signed up for the 30 Day Trial, so I'm a little confused and I hope you can help me resolve this! Thank you. ...
  • Laurenrobinsonn
  • Music Fan
  • 266 Views
  • 1 replies
  • 0 likes
  • Premium
  • 266 Views
  • 1 replies
  • 0 likes

Account Hijacked - Library Removed.

My account has been hijacked on a number of occasions. Each time I follow the instructions, change my password and log out of all devices. This seems to resolve it for a number of months but never completely. Surely Spotify could implement a two-step...

  • Newbie
  • My account has been hijacked on a number of occasions. Each time I follow the instructions, change my password and log out of all devices. This seems to resolve it for a number of months but never co...
  • merlijnv2000
  • Composer
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 244 Views
  • 1 replies
  • 0 likes

failed receive a pin

PlanFreeCountry indonesiaDeviceredmi 3sOperating Systemandroid marsmallow My Question or Issue me want to buy a premium account with my credit provider in indonesia, but i can't receive a pin message, how to fix it ?

  • Newbie
  •   Plan Free Country  indonesia Device redmi 3s Operating System android marsmallow   My Question or Issue  me want to buy a premium account with my credit provider in i...
  • Billy-J
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Access problem App

Plan Free Country Italy Device iPhone 6s Operating System iOS 11.4.1 My Question Non riesco ad accedere all’app dal mio device. Ho cancellato e installato due volte, ho spento e riacceso il telefono, ho provato a creare un nuovo profilo, ho usato un ...

  • Newbie
  • Plan Free Country  Italy Device iPhone 6s Operating System iOS 11.4.1   My Question  Non riesco ad accedere all’app dal mio device. Ho cancellato e installato due v...
  • Alfredo
  • Roadie
  • 365 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 365 Views
  • 1 replies
  • 0 likes

Um modo de segurança melhor

My Question or IssueTem como eu adicionar um modo que peça uma verificação de duas etapas ou sms quando eu logar em um novo dispositivo? Infelizmente tive stress no trabalho após ficar brigando com um oriental pra quem iria escutar a música na minha ...

  • Casual Listener
  • My Question or Issue Tem como eu adicionar um modo que peça uma verificação de duas etapas ou sms quando eu logar em um novo dispositivo? Infelizmente tive stress no trabalho após ficar brigando com...
  • Bittencourt
  • Spotify Star
  • 315 Views
  • 1 replies
  • 0 likes
  • Security
  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution 60 day free trial Aug 2018

PlanPremiumCountryUKDeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueHiI signed up today using the 2 links shown on the attachments but I only got a 30 day free trial instead of the advertised 60 day. Please can you correct this err...

Spotify_1.PNG Spotify_2.PNG
  • Newbie
  •   Plan Premium Country UK Device Samsung Galaxy S7 Operating System Android   My Question or Issue Hi I signed up today using the 2 links shown on the attachments but I only got...
  • JuanSebastian
  • Roadie
  • 1160 Views
  • 1 replies
  • 0 likes
  • Free
  • 1160 Views
  • 1 replies
  • 0 likes

can only add song to "new" playlist -

PlanFree/PremiumCountry USA My Question or Issue even though some playlists say to add a song, when I go to add a song to existing playlists I can't; the only option I get is to add to a new playlist - when I type in the playlist name even if it's ex...

  • Casual Listener
  •   Plan Free/Premium Country USA       My Question or Issue  even though some playlists say to add a song, when I go to add a song to existing playlists I can't; the o...
  • Jose_M
  • Spotify Star
  • 384 Views
  • 3 replies
  • 0 likes
  • Account
  • 384 Views
  • 3 replies
  • 0 likes

Superuser Contribution Library is empty after password change

Country Germany Operating SystemAndroid My Question or IssueIs there any way to restore the library if it is suddenly empty without being deleted? I think it was a process of a couple of things that were strange even before I saw that my library was ...

  • Newbie
  • Country  Germany   Operating System Android   My Question or Issue Is there any way to restore the library if it is suddenly empty without being deleted?   I think it was...
  • JuanSebastian
  • Roadie
  • 509 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 509 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with my account

Hey,Today when I tried to start the spotify app on my phone it had logged me out of my account, and when I tried to use my username and password it says "your email and password combination does not match a spotify account". I know it's correct since...

  • Visitor
  • Hey, Today when I tried to start the spotify app on my phone it had logged me out of my account, and when I tried to use my username and password it says "your email and password combination does ...
  • JuanSebastian
  • Roadie
  • 412 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Family invite not to Facebook account

Hi, I have a question regarding my Spotify Family and Facebook accounts. I have two accounts: a normal Spotify account and a Facebook account with the same emailadress. When I get an invite from the Spotify Family administrator it automatically conne...

  • Newbie
  • Hi,   I have a question regarding my Spotify Family and Facebook accounts. I have two accounts: a normal Spotify account and a Facebook account with the same emailadress. When I get an invite ...
  • JuanSebastian
  • Roadie
  • 460 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 460 Views
  • 1 replies
  • 0 likes

Troca de plano

PlanPremiumCountry Brasil My Question or Issue Olá. Eu tenho um plano de estudante e pretendo entrar um plano familiar, gostaria de saber se caso eu saia do plano familiar meu desconto de estudante continuará válido, considerando que o status de estu...

  • Newbie
  • Plan Premium Country  Brasil     My Question or Issue  Olá. Eu tenho um plano de estudante e pretendo entrar um plano familiar, gostaria de saber se caso eu saia do plano f...
  • Bittencourt
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Integrar conta do Facebook a conta de e-mail

Por favor,Tenho uma conta Premuium conectado ao meu Facebook. Porém, não tenho mais conta no Facebook.Gostaria de revogar o pagamento do plano Premium que tenho hoje no Facebook e passar a utilizar o mesmo na conta spotify.Essa alteração é possível?F...

  • Casual Listener
  • Por favor, Tenho uma conta Premuium conectado ao meu Facebook. Porém, não tenho mais conta no Facebook. Gostaria de revogar o pagamento do plano Premium que tenho hoje no Facebook e passar a utiliz...
  • gustavofelicio
  • Casual Listener
  • 552 Views
  • 2 replies
  • 0 likes
  • Account
  • 552 Views
  • 2 replies
  • 0 likes

Solved!! Change Country

PlanNow FreeCountryAccount Country is UK, I moved to Germany DeviceN/AOperating SystemN/A My Question or Issue Hi, I waited for my premium subscription to expire however I don't have an option to change to another country. The drop-down list is limit...

  • Casual Listener
  • Plan Now Free Country Account Country is UK, I moved to Germany   Device N/A Operating System N/A   My Question or Issue  Hi, I waited for my premium subscription to expire ...
  • Billy-J
  • Spotify Star
  • 1295 Views
  • 6 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 1295 Views
  • 6 replies
  • 0 likes

Superuser Contribution Problemas con procesamiento de pago - Cuenta Plan Familiar Premium

Hola! Hasta el mes de Marzo disfrutaba placenteramente de mi cuenta Premium Familiar de Spotify. Por una razón tuve que cambiar mi tarjeta de crédito aunque siguió siendo parte de VISA. Cuando realicé el cambio, Spotify comenzó a decirme que no pudo ...

  • Newbie
  • Hola! Hasta el mes de Marzo disfrutaba placenteramente de mi cuenta Premium Familiar de Spotify. Por una razón tuve que cambiar mi tarjeta de crédito aunque siguió siendo parte de VISA. Cuando realic...
  • JuanSebastian
  • Roadie
  • 345 Views
  • 1 replies
  • 0 likes
  • Other
  • 345 Views
  • 1 replies
  • 0 likes

Usernames and Faceboo

PlanFree Operating SystemWindowsMy Question or Issue I linked my facebook to my spotify out of curiousty to see if it improved my spotify experience. After finding out that it chaned my spotify display name to my facebook (my facebook name is REALLY ...

  • Newbie
  •   Plan Free  Operating System Windows My Question or Issue  I linked my facebook to my spotify out of curiousty to see if it improved my spotify experience. After finding out tha...
  • user-removed
  • Not applicable
  • 508 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 508 Views
  • 1 replies
  • 0 likes

Is it possible to have your lists display to OTHERS in folders?

Hello, I've created about 60 playlists.17 of them are weddig related, so I put them in a FOLDER to keep them organized and seperate from the rest....but when anyone else views my Spotify page every single playlist displays individually. Is there any ...

  • Regular
  • Hello,   I've created about 60 playlists. 17 of them are weddig related, so I put them in a FOLDER to keep them organized and seperate from the rest....but when anyone else views my Spotify p...
  • Keanu_C
  • Community Legend
  • 342 Views
  • 1 replies
  • 0 likes
  • Premium
  • 342 Views
  • 1 replies
  • 0 likes