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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Casual Listener
  • 258552 Views
  • 785 replies
  • 81 likes
  • Account
  • 258552 Views
  • 785 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1127335 Views
  • 118 replies
  • 106 likes
  • Account
  • 1127335 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 70374 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 70374 Views
  • 63 replies
  • 8 likes

Facebook Account

Hey Everyone!I have a premium account and I can't connect it to my Facebook because it is already used. Then I figured out that I have an account registered via Facebook. So my question is. Is there any way to delete my old account which was created ...

  • Newbie
  • Hey Everyone! I have a premium account and I can't connect it to my Facebook because it is already used. Then I figured out that I have an account registered via Facebook. So my question is. Is ...
  • GillianDelvigne
  • Composer
  • 183 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 183 Views
  • 1 replies
  • 0 likes

Solved!! TOOK MY MONEY BUT DID NOT UPGRADE

I WAS TRYING TO UPGRADE MY ACCOUNT TO A STUDEN PREMIUM ACCOUNT SO I ENTERED IN MY CREDIT CARD INFORMATON WHICH I DO NOT SAVE INTO THE SITE THEN I HAD TO ENTER IN MY STUDENT INFORMATION ONLY TO FIND OUT STUPID SPOTIFY DOES NOT DO VERIFICATION BY COLLE...

  • Newbie
  • I WAS TRYING TO UPGRADE MY ACCOUNT TO A STUDEN PREMIUM ACCOUNT SO I ENTERED IN MY CREDIT CARD INFORMATON WHICH I DO NOT SAVE INTO THE SITE THEN I HAD TO ENTER IN MY STUDENT INFORMATION ONLY TO FIND O...
  • turokki5
  • Casual Listener
  • 5303 Views
  • 44 replies
  • 1 likes
  • Account
    Subscription
  • 5303 Views
  • 44 replies
  • 1 likes

Moved to new country, can't change the country in the settings

I moved to a new country, and follow the information given in the help section, i.e. open the account -> prenumeration -> premium..., but it does not give me the option of changing country, for which I cannot update. My previous country was US, now S...

  • Casual Listener
  • I moved to a new country, and follow the information given in the help section, i.e. open the account -> prenumeration -> premium..., but it does not give me the option of changing country, for...
  • nilss045
  • Casual Listener
  • 227 Views
  • 2 replies
  • 0 likes
  • 227 Views
  • 2 replies
  • 0 likes

Can't log in

Everytime I try to log in my Spotify it just says "logging in..." and then nothing happens after. The button goes back to "log in". I already reset the password and tried both the username and password for logging in. I also redownloaded the app and ...

  • Newbie
  • Everytime I try to log in my Spotify it just says "logging in..." and then nothing happens after. The button goes back to "log in". I already reset the password and tried both the username and passwo...
  • Yannickooo15c
  • Newbie
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Fake Email pretending to be spotify

FOR YOUR BENEFIT If you recieve a no-reply/no reply from <*snip*>. It is not from any offical Spotify account. I have reported it to Spoof@spotify.com. DO NOT GIVE ANY INFORMATION TO *snip* IF YOU RECIEVE AN EMAIL FROMTHEM FORWARD IT ONTO SPOTIFY.

  • Casual Listener
  • FOR YOUR BENEFIT  If you recieve a no-reply/no reply from <*snip*>. It is not from any offical Spotify account. I have reported it to Spoof@spotify.com.  DO NOT GIVE ANY INFOR...
  • lankeyfish
  • Casual Listener
  • 893 Views
  • 2 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 893 Views
  • 2 replies
  • 0 likes

Spotify Rock Star

I would like to become a rock star please!!

  • Casual Listener
  • I would like to become a rock star please!!
  • Maxim
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
  • 162 Views
  • 1 replies
  • 0 likes

Closed account

Heya! This morning I’ve received a mail that my spotify got closed because suspicious activities. So far I’ve filled in the contact form. Does anyone know long it will take Spotify to respond? Thank you

  • Newbie
  • Heya!   This morning I’ve received a mail that my spotify got closed because suspicious activities. So far I’ve filled in the contact form. Does anyone know long it will take Spotify to respon...
  • Maxim
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
    Unlimited
  • 200 Views
  • 1 replies
  • 0 likes

Solved!! Log in and e-mail Problem

Hi everyone, I am a Spotify Family user and I've had several problems recently. 5 days ago, I was out of my account suddenly and when I tried to log in, I could not manage to do it. It repeatedly said that my password was wrong. After I asked my frie...

  • Casual Listener
  • Hi everyone,   I am a Spotify Family user and I've had several problems recently.   5 days ago, I was out of my account suddenly and when I tried to log in, I could not manage to do it....
  • IguanaSetup
  • Community Legend
  • 503 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 503 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Cobrança indevida

Por favor me ajudem!Fiz meu cadastro e paguei a assinatura Premium após 1 mês fiquei sem assinatura, e tentei cancelar mais a mesma não me deu a opção pois informava a não avia assinatura, agora após 3 meses venho a cobrança na minha fatura da assina...

  • Newbie
  • Por favor me ajudem! Fiz meu cadastro e paguei a assinatura Premium após 1 mês fiquei sem assinatura, e tentei cancelar mais a mesma não me deu a opção pois informava a não avia assinatura, agora ap...
  • JuMendes
  • Newbie
  • 6745 Views
  • 23 replies
  • 2 likes
  • Premium
  • 6745 Views
  • 23 replies
  • 2 likes

Superuser Contribution Alguien Jackeo mi cuenta y perdí toda mi musica

Hace unas semanas ingrese a mi cuenta y no había ninguno de mis álbumes, toda mi música ya no estaba.al ingresar al perfil de usuario incluso aparecía la foto de otra persona.Alguien puede ayudarme? Como puedo hacer para recuperar mi música?

  • Newbie
  • Hace unas semanas ingrese a mi cuenta y no había ninguno de mis álbumes, toda mi música ya no estaba. al ingresar al perfil de usuario incluso aparecía la foto de otra persona. Alguien puede ayudar...
  • Alfredo
  • Roadie
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone is using my Credit Card. Please investigate.

It's been a month since i stopped my premium subscription.Just today, I saw an entry in my bank's online transaction that i just paid PHP129 last April 20, 2018. It's not me who did that and upon checking i'm still using the free version of spotify.T...

  • Newbie
  • It's been a month since i stopped my premium subscription. Just today, I saw an entry in my bank's online transaction that i just paid PHP129 last April 20, 2018. It's not me who did that and upon...
  • Alfredo
  • Roadie
  • 690 Views
  • 1 replies
  • 0 likes
  • 690 Views
  • 1 replies
  • 0 likes

Superuser Contribution connexion à spotify

bonjour,Depuis se matin je rencontre des difficultés pour me connecté à mon compte dont le pseudo est "vallucie2805", je ne peux faire la manipulation "mot de passe oublié" car quand j'entre mon adresse mail ou mon pseudo le site m'affiche le message...

  • Newbie
  • bonjour, Depuis se matin je rencontre des difficultés pour me connecté à mon compte dont le pseudo est "vallucie2805", je ne peux faire la manipulation "mot de passe oublié" car quand j'entre mon ad...
  • Alfredo
  • Roadie
  • 238 Views
  • 1 replies
  • 0 likes
  • Login
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment trouble

Hello! I've a problems with the payment of Spotify premium. The 24/december/2017 I have pay with 18app the Spotify premium for 1 year, but when the 2018 started I have received a credit addebit from Spotify... So why the 1 year I've payed not work?

  • Newbie
  • Hello! I've a problems with the payment of Spotify premium. The 24/december/2017 I have pay with 18app the Spotify premium for 1 year, but when the 2018 started I have received a credit addebit from ...
  • Alfredo
  • Roadie
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution upgrade to premuim with paypal broken

I upgraded to premium with paypal. I enter info then it takes me to my paypal account I click on pay/confirm and it processes then takes me back to the sign up for premuum page. no emails no indication on paypal account of transaction, no premuum. no...

  • Newbie
  • I upgraded to premium with paypal.  I enter info  then it takes me to my paypal account   I click on pay/confirm  and it processes then takes me back to the sign up for premu...
  • Alfredo
  • Roadie
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Says I’m abroad

I’m trying to log into my account and it’s says I’m abroad and I can’t use my account, but I’m home in the Uk and still won’t let me use Spotify, and when I try to change my profile location it won’t let me either???

  • Newbie
  • I’m trying to log into my account and it’s says I’m abroad and I can’t use my account, but I’m home in the Uk and still won’t let me use Spotify, and when I try to change my profile location it won’t...
  • Alfredo
  • Roadie
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Solved!! Different Versions

hello!So I recently had the older version [I forgot which one it was but I think it was 0.9 or something like that] which showed my account profile picture in the upper left hand corner and I had my 'saved' songs. I transferred my account and suddenl...

  • Casual Listener
  • hello! So I recently had the older version [I forgot which one it was but I think it was 0.9 or something like that] which showed my account profile picture in the upper left hand corner and I had m...
  • softsguk
  • Casual Listener
  • 985 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 985 Views
  • 1 replies
  • 0 likes

Fraudulent Credit Card Charges from SpotifyUSA

I have a free account with Spotify. When I go to check my account it specificly shows that there is no credit card account linked with my Spotify account. Now as of last Friday I have a $10.59 charge from Spotify USA on my credit card. I am quite fru...

  • Newbie
  • I have a free account with Spotify. When I go to check my account it specificly shows that there is no credit card account linked with my Spotify account. Now as of last Friday I have a $10.59 charge...
  • bcseattle
  • Newbie
  • 27806 Views
  • 22 replies
  • 7 likes
  • 27806 Views
  • 22 replies
  • 7 likes

username changed automatically

Hello everyone I have a spotify premium for students account that was initially connected to my Facebook account. Suddenly one day my profile name and picture that were obviously the same as my Facebook ones, changed automatically to a really bizarre...

  • Newbie
  • Hello everyone   I have a spotify premium for students  account that was initially connected to my Facebook account. Suddenly one day my profile name and picture that were obviously the s...
  • MattSuda
  • Spotify Star
  • 523 Views
  • 1 replies
  • 2 likes
  • 523 Views
  • 1 replies
  • 2 likes

Forgotten password and no longer have access to the email address

HelloCan someone please help me. I have forgotten my password and unfortunately, the email address I used to set up Spotify is connected to my old company email. I no longer have access to this email address and cannot log into my account. Someone me...

  • Newbie
  • Hello Can someone please help me.  I have forgotten my password and unfortunately, the email address I used to set up Spotify is connected to my old company email.  I no longer have access...
  • GillianDelvigne
  • Composer
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes