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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9104 Views
  • 1 replies
  • 9 likes
  • Security
  • 9104 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482840 Views
  • 979 replies
  • 111 likes
  • Account
  • 482840 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211090 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211090 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121043 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121043 Views
  • 72 replies
  • 12 likes

Emerson Hart, Beauty in Disrepair Album?

Hi folks,Unfortunately I can't play this album anymore. I can still find it on spotify, but it's not possible to play it (says: not available). It worked fine a few months ago....Does anybody have an idea why?Cheers, Ben

  • Newbie
  • Hi folks, Unfortunately I can't play this album anymore. I can still find it on spotify, but it's not possible to play it (says: not available). It worked fine a few months ago.... Does anybody hav...
  • Luke
  • Spotify Star
  • 340 Views
  • 1 replies
  • 2 likes
  • 340 Views
  • 1 replies
  • 2 likes

Playlists gone after deactivating Facebook account

I deactivated my Facebook account this week, which is linked to my Spotify premium amount. After this I seemed to have lost access to all my personal playlists! That's a lot of work to lose. I won't be able to recover them from memory so I do hope th...

  • Regular
  • I deactivated my Facebook account this week, which is linked to my Spotify premium amount. After this I seemed to have lost access to all my personal playlists! That's a lot of work to lose. I won't ...
  • Luke
  • Spotify Star
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

Offline - Can't Login

I'm using Spotify Premium through my phone, in offline mode. I restarted my phone earlier today and my Spotify logged itself out. When I go to login again on my phone, it displays the message "You are currently set to offline, please go online to con...

  • Newbie
  • I'm using Spotify Premium through my phone, in offline mode. I restarted my phone earlier today and my Spotify logged itself out. When I go to login again on my phone, it displays the message "You ar...
  • Luke
  • Spotify Star
  • 341 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 341 Views
  • 1 replies
  • 0 likes

Spotify cierra la sesion cuando estoy offline

Buenas, Cada vez que ingreso a spotify y coloco la app en modo offline me cierra la sesion y luego cuandp intento ingresar nuevamente me pide colocar mis datos y volver a ingresar. Luego de hacerlo me dice que no puedo ingresar porque me encuentro of...

  • Newbie
  • Buenas,  Cada vez que ingreso a spotify y coloco la app en modo offline me cierra la sesion y luego cuandp intento ingresar nuevamente me pide colocar mis datos y volver a ingresar. Luego de ha...
  • Luke
  • Spotify Star
  • 641 Views
  • 1 replies
  • 0 likes
  • 641 Views
  • 1 replies
  • 0 likes

Unable to login, no matter what...

My father has been attempting to log in to his account but he doesn't remember his password. We have gone through the password reset thing but once he submits a new password it says that the CRF or something like that is invalid. We have tried with t...

  • Newbie
  • My father has been attempting to log in to his account but he doesn't remember his password. We have gone through the password reset thing but once he submits a new password it says that the CRF or s...
  • Luke
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • Login
  • 207 Views
  • 1 replies
  • 0 likes

Issue with facebook account

Hi! My spotify account is apparently linked to a very old Facebook profile that i no longer use and had it deactivated. The problem is that if i try to log in to my spotify premium account, it asks me to connect to facebook and i can't do so and don'...

  • Newbie
  • Hi! My spotify account is apparently linked to a very old Facebook profile that i no longer use and had it deactivated. The problem is that if i try to log in to my spotify premium account, it asks m...
  • Luke
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Error at log in

So when i want to log in via Facebook. It gives an error.

  • Newbie
  • So when i want to log in via Facebook. It gives an error.
  • Luke
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 263 Views
  • 1 replies
  • 0 likes

Family Premium owner mail address Not Match

PlanFree/PremiumPremiumCountry TaiwanDeviceiPhone Operating SystemIOS My Question or Issue When invite new account,display wrong owner mail account on the page.So it can't invite successful. Reference Attachements.Thank you!

  • Casual Listener
  • Plan Free/Premium Premium Country  Taiwan Device iPhone   Operating System IOS   My Question or Issue  When invite new account,display wrong owner mail account on the ...
  • Jose_M
  • Spotify Star
  • 533 Views
  • 1 replies
  • 1 likes
  • Premium
  • 533 Views
  • 1 replies
  • 1 likes

Solved!! Spotify on Roku

PlanFreeCountry USDeviceRokuOperating System My Question or Issue Wondering when the Spotify app is coming back to Roku and will it still be premium only? If so I really don't understand why

  • Casual Listener
  •   Plan Free Country  US Device Roku Operating System     My Question or Issue  Wondering when the Spotify app is coming back to Roku and will it still be premium o...
  • leftpeg
  • Roadie
  • 1211 Views
  • 2 replies
  • 0 likes
  • 1211 Views
  • 2 replies
  • 0 likes

Superuser Contribution Me cobraron y no me entregaron mi premium

Quisiera ayuda debido a que hice un pago para obtener mi spotify premium , me cobraron el dinero a mi tarjeta y no me entregaron el premium. Quisiera ayuda por favor

  • Newbie
  • Quisiera ayuda debido a que hice un pago para obtener mi spotify premium , me cobraron el dinero a mi tarjeta y no me entregaron el premium. Quisiera ayuda por favor
  • Daisy
  • Spotify Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify thinks I'm Abroad

Does anyone else have the issue where Spotify won't let you log in because according to the you're "abroad" even if you haven't left the States in years? Also I logged in on the website and the language setting was to Canadian English. I'm still in t...

  • Newbie
  • Does anyone else have the issue where Spotify won't let you log in because according to the you're "abroad" even if you haven't left the States in years? Also I logged in on the website and the langu...
  • Daisy
  • Spotify Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Account got hacked and now I can't change my profile information

Plan-Free/student All platforms After my account got hacked I found that I couldn't change my profile information that I believe he must have changed. Everytime I try to change it, it says "We're sorry, that email is taken." Even though that is the e...

  • Casual Listener
  • Plan -Free/student   All platforms   After my account got hacked I found that I couldn't change my profile information that I believe he must have changed. Everytime I try to change it...
  • Jose_M
  • Spotify Star
  • 350 Views
  • 3 replies
  • 1 likes
  • Account
  • 350 Views
  • 3 replies
  • 1 likes

Superuser Contribution Someone have used my email to register an account

Someone from Italy registered Yesterday in Spotify an account with my email.I got the confirmation email and I didn't click anything because it was not me.Even I haven't clicked the link to confirm today I got another email from spotify in italian sa...

  • Newbie
  • Someone from Italy registered Yesterday in Spotify an account with my email. I got the confirmation email and I didn't click anything because it was not me. Even I haven't clicked the link to confi...
  • Daisy
  • Spotify Legend
  • 432 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hola pagué un mes de Premium en el oxxo y sigue apareciendo mi cuenta gratis

PlanFree/PremiumCountry México DeviceSamsung A8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Porqué no tengo el Premium si ya lo pagué en oxxo?

  • Newbie
  • Plan Free/Premium Country  México  Device Samsung A8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Porqué no tengo el Premium si ...
  • Daisy
  • Spotify Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 273 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution DOUBLE PAYMENT

Hi,Spotify took duplicate payment for my account from my two different credit card. How do I take my duplicate payment from spotify? I can not reach any mail adress etc. for reaching Spotify help center PlanPremiumCountryTurkey

  • Newbie
  • Hi, Spotify took duplicate payment for my account from my two different credit card. How do I take my duplicate payment from spotify? I can not reach any mail adress etc. for reaching Spotify help c...
  • Daisy
  • Spotify Legend
  • 818 Views
  • 1 replies
  • 0 likes
  • Account
  • 818 Views
  • 1 replies
  • 0 likes

Can't Delete Old Account

The email associated with my old account is not active so I'm unable to delete the account, as evidently Spotify must send a confirmation to it. I don't see any way around this so is that account just going to remain dormant since I've opened a new a...

  • Visitor
  • The email associated with my old account is not active so I'm unable to delete the account, as evidently Spotify must send a confirmation to it.  I don't see any way around this so is that accou...
  • Jose_M
  • Spotify Star
  • 191 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 191 Views
  • 1 replies
  • 1 likes

Can't reset password

Spotify sent me an email saying that they reset my password because of "something suspicious". When I tried to reset it, it says that there is no account linked to that email address (Which doesn't make sense because I got to the page only because th...

  • Casual Listener
  •     Spotify sent me an email saying that they reset my password because of "something suspicious". When I tried to reset it, it says that there is no account linked to that email address ...
  • Jose_M
  • Spotify Star
  • 504 Views
  • 3 replies
  • 2 likes
  • Login
  • 504 Views
  • 3 replies
  • 2 likes

Spotify premium not working

PlanFree/PremiumpremiumCountry DeviceiPhone6Operating System(iOS 10, Android Oreo, Windows 10,etc.)iOS10 My Question or IssueI have a spotify premium account, but ever since I updated the app its telling me that i dont. I tried getting it, but the pr...

FDE316F9-96B5-402B-8FF9-F9857CC0DF54.jpeg
  • Casual Listener
  • Plan Free/Premium premium Country   Device iPhone6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS10   My Question or Issue I have a spotify premium account, b...
  • Jose_M
  • Spotify Star
  • 615 Views
  • 3 replies
  • 1 likes
  • Premium
  • 615 Views
  • 3 replies
  • 1 likes

Double accounts

PlanFree and premiumCountry DeviceiPhone 7, Macbook Pro late 2016Operating SystemiOS 10, OSX High Sierra My Question or Issue I have accidentaly created double account - one is my original, premium, one which I created a long time without Facebook. I...

  • Newbie
  • Plan Free and premium Country   Device iPhone 7,  Macbook Pro late 2016 Operating System iOS 10, OSX High Sierra   My Question or Issue   I have accidentaly created dou...
  • BlackPillow
  • Composer
  • 196 Views
  • 1 replies
  • 0 likes
  • Account
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing your Username

PlanFreeCountry DeviceAcer laptopOperating SystemWindows 8 My Question or Issue Hello, I would really like to change my Spotify username. How do I do that? Can I? If I can't, you Spotify people should make it so that I can. I would be really happy if...

  • Newbie
  • Plan Free Country   Device Acer laptop Operating System Windows 8   My Question or Issue  Hello, I would really like to change my Spotify username. How do I do that? Can I? I...
  • Guido
  • Spotify Legend
  • 397 Views
  • 2 replies
  • 0 likes
  • Account
  • 397 Views
  • 2 replies
  • 0 likes