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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4548 Views
  • 1 replies
  • 9 likes
  • Security
  • 4548 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 464517 Views
  • 976 replies
  • 111 likes
  • Account
  • 464517 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205404 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205404 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113094 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113094 Views
  • 72 replies
  • 12 likes

Favourites list and button gone after upgrading to premium

PlanPremiumCountry UKDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or Issue Hi there! I've been using Spotify for a few months now and decided to accept a deal offer that I received to my e-mail account. As soon as I upgraded thoug...

  • Newbie
  •   Plan Premium Country  UK Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue  Hi there!   I've been using Spotify for a few mon...
  • Maxim
  • Spotify Star
  • 885 Views
  • 1 replies
  • 2 likes
  • Premium
  • 885 Views
  • 1 replies
  • 2 likes

Discounts for Students

Hello there community! I'm a german student using spotify. Trying to update my student status in order to still get the discount. I tried many times, no chance. Always getting the information "no student discount available". Can anyone help? Is there...

  • Casual Listener
  • Hello there community!   I'm a german student using spotify. Trying to update my student status in order to still get the discount. I tried many times, no chance. Always getting the informatio...
  • Maxim
  • Spotify Star
  • 821 Views
  • 5 replies
  • 0 likes
  • Premium
  • 821 Views
  • 5 replies
  • 0 likes

Need to constantly re-login to update the library

I'm having troubles using spotify:I use two devices: macbook pro and google pixel.Often, I see that at some point the library on mac is outdated: I don't see any playlists or artists at all, only a few I added like on the first day of using the Spoti...

  • Casual Listener
  • I'm having troubles using spotify: I use two devices: macbook pro and google pixel. Often, I see that at some point the library on mac is outdated: I don't see any playlists or artists at all, only...
  • Jose_M
  • Spotify Star
  • 431 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 431 Views
  • 3 replies
  • 0 likes

no voice on my account

hi, i cant listen to music on my phone.it seems like it is playing but it is not. the other accounts are working and i can listen with other accounts but my account cant working.i follow the steps on support.but it do not work. help please.PlanPremiu...

  • Visitor
  • hi, i cant listen to music on my phone.it seems like it is playing but it is not.  the other accounts are working and i can listen with other accounts but my account cant working.i follow the st...
  • Billy-J
  • Spotify Star
  • 328 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 328 Views
  • 2 replies
  • 0 likes

Log in problems

My Question or Issue Hello, I can not log in becouse when I insert my email and password it says that a firewall may be blocking Spotify. Please update you firewall to allow Spotify ( I don`t know how to do that). Additionaly you can try to change th...

  • Newbie
  • My Question or Issue  Hello, I can not log in becouse when I insert my email and password it says that a firewall may be blocking Spotify. Please update you firewall to allow Spotify ( I don`t ...
  • Billy-J
  • Spotify Star
  • 331 Views
  • 1 replies
  • 0 likes
  • Login
  • 331 Views
  • 1 replies
  • 0 likes

Solved!! Warning - New phishing campaign

Warning to all! I received today a phishing message with a link that points to: http://spotifymembershipaccount.com/usermemberkey={hidden-pseudo-user-key}/DON'T CLICK ON IT UNLESS YOU USE A TEXT BROWSER SUCH AS LYNX.This page asks you to input your S...

  • Casual Listener
  • Warning to all! I received today a phishing message with a link that points to: http://spotifymembershipaccount.com/usermemberkey={hidden-pseudo-user-key}/ DON'T CLICK ON IT UNLESS YOU USE A TEXT BR...
  • Jose_M
  • Spotify Star
  • 1023 Views
  • 3 replies
  • 1 likes
  • Account
    Login
    Security
  • 1023 Views
  • 3 replies
  • 1 likes

Solved!! Family Account and different countries

Hi there! I've a quick question and I don't know if you can help me out. I'm already Premium but I would like to open like a "family account" with another four people. All of them are living in Spain but I'm in UK so, if they create the account from ...

  • Casual Listener
  • Hi there!   I've a quick question and I don't know if you can help me out.   I'm already Premium but I would like to open like a "family account" with another four people. All of them a...
  • Alberto_Alo
  • Casual Listener
  • 2150 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2150 Views
  • 2 replies
  • 0 likes

Solved!! Mi canción no disponible

PlanFree/PremiumCountry México My Question or Issue Actualmente soy usuario premium de Spotify como también Artista.El 15 de Junio se subió mi canción con éxito y se podía reproducir. Hace unos días quisé reproducir la canción y me llevé con la sorpr...

  • Newbie
  •   Plan Free/Premium Country  México     My Question or Issue   Actualmente soy usuario premium de Spotify como también Artista. El 15 de Junio se subió mi canción c...
  • Jose_M
  • Spotify Star
  • 626 Views
  • 1 replies
  • 1 likes
  • Account
  • 626 Views
  • 1 replies
  • 1 likes

2 Accounts under one username

PlanPremiumCountry New ZealandDeviceSONY EXPERIA Z1Operating SystemAndroid My Question or Issue Hi there I have a free account and a Premium account under the same login and email, this happened when I tried to re-set a password then pay for premium ...

  • Newbie
  •   Plan Premium Country  New Zealand Device SONY EXPERIA Z1 Operating System Android   My Question or Issue  Hi there I have a free account and a Premium account under t...
  • Jose_M
  • Spotify Star
  • 303 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Subscription
  • 303 Views
  • 1 replies
  • 0 likes

Suggested stuff

Greetings. i live in spain and pay my premium as a Spanish student. when i look into new stuff in spotify everything that is recommended to me is spanish garbage. when i go into podcasts all recommended podcasts are Spanish. i want to change the to s...

  • Newbie
  • Greetings. i live in spain and pay my premium as a Spanish student. when i look into new stuff in spotify everything that is recommended to me is spanish garbage. when i go into podcasts all recommen...
  • Jose_M
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • Account
  • 250 Views
  • 1 replies
  • 0 likes

How to close an old Spotify Community account which associated Spotify account already closed?

Hello, I have closed my old Spotify account and created a new account with Facebook, but it seems the old Spotify Community account which associated with my old account still exists, so it is possible to delete my previous community account? The old ...

  • Casual Listener
  • Hello, I have closed my old Spotify account and created a new account with Facebook, but it seems the old Spotify Community account which associated with my old account still exists, so it is possibl...
  • acrisliu
  • Casual Listener
  • 754 Views
  • 3 replies
  • 0 likes
  • Account
  • 754 Views
  • 3 replies
  • 0 likes

Superuser Contribution Charged when I have not had access to premium!

Hello, I have been charged for Spotify premium each month when I have never had access to the premium! I signed up to a 3 month free trial and then when this ran out my Spotify would not let me continue as usual, despite, taking money out of my accou...

  • Casual Listener
  • Hello,    I have been charged for Spotify premium each month when I have never had access to the premium! I signed up to a 3 month free trial and then when this ran out my Spotify would n...
  • Guido
  • Spotify Legend
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fake artist account must be removed

Here is the link:https://open.spotify.com/album/3aYdtU5CDlQ2n29XPVZKDM This is a fake artist reproducing "Faded - Alan Walker" under the name of "Clean".I got this because Shazam (connected to my Spotify Premium) suggest this fake artist to me... Hop...

  • Casual Listener
  • Here is the link: https://open.spotify.com/album/3aYdtU5CDlQ2n29XPVZKDM   This is a fake artist reproducing "Faded - Alan Walker" under the name of "Clean". I got this because Shazam (connec...
  • Peter
  • Spotify Legend
  • 615 Views
  • 2 replies
  • 2 likes
  • Other
  • 615 Views
  • 2 replies
  • 2 likes

Superuser Contribution CAN'T GET PREMIUM

Hi, I bought my Student Premium, it takes the money, but it didn't come? Help!

  • Newbie
  • Hi, I bought my Student Premium, it takes the money, but it didn't come? Help!
  • Guido
  • Spotify Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover Weekly picture

I can't get the Discover Weekly picture of me and my ex off. I've tried disconnecting from Facebook and other apps. I don't know how or where it pulled that picture from

  • Newbie
  • I can't get the Discover Weekly picture of me and my ex off. I've tried disconnecting from Facebook and other apps. I don't know how or where it pulled that picture from
  • Guido
  • Spotify Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted Facebook account

I use spotify through my facebook account, but just deleted that facebook account. Is it possible to retain my playlists, etc.?

  • Newbie
  • I use spotify through my facebook account, but just deleted that facebook account. Is it possible to retain my playlists, etc.?
  • Guido
  • Spotify Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • Account
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot link account to Facebook on Desktop, Spotify Website nor on the App

Hi, As per the title I am having quite an issue linking my account to Facebook. Pressing on the 'Connect to Facebook' button does nothing in the Desktop app, same with the Android app and if I try to do it on a browser (tried both Chrome and Microsof...

  • Newbie
  • Hi,   As per the title I am having quite an issue linking my account to Facebook. Pressing on the 'Connect to Facebook' button does nothing in the Desktop app, same with the Android app and if...
  • Guido
  • Spotify Legend
  • 355 Views
  • 1 replies
  • 0 likes
  • Account
  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant login on device

I'm trying to login attached to Facebook on device. when I click the get device login and passwork it is sending to my email with .delete attaced at the end of it. when I look into my account settings it says my email also with .delete at the end. It...

  • Newbie
  • I'm trying to login attached to Facebook on device.  when I click the get device login and passwork it is sending to my email with .delete attaced at the end of it.  when I look into my acc...
  • Guido
  • Spotify Legend
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution Library transfer

Is it possible to transfer every single song from my library from one account to another?Or can i switch the email address from one to another? I have both of the accounts connected to two different facebook accounts and can I switch the Spotify acco...

  • Newbie
  • Is it possible to transfer every single song from my library from one account to another? Or can i switch the email address from one to another? I have both of the accounts connected to two differen...
  • Guido
  • Spotify Legend
  • 605 Views
  • 1 replies
  • 0 likes
  • 605 Views
  • 1 replies
  • 0 likes