cant log in with my facebook account anymore!

[lorenzohofstede]

Plan

Free/Premium 

Country

 netherlands

Device

all devices

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

 since the last update in cant log in with my facebook anymore. it gives me a error with the wrong password/username or that it just doesnt work at this time. however if i just log in on facebook that account does work and it shows it is active with spotify. how can i fix this? all my music is on there and i really want ik back

[Jose_M]

Hi @lorenzohofstede!

I’m sorry to hear you're having trouble logging in. I recommend checking out this Spotify Answer for more info.

This should help clear things up! Let me know if that works, have a nice day. /Jose 🙂

[lorenzohofstede]

heey thanks for your awnser but these things dont work. do you have other things to do?

[Jose_M]

Maybe you could try a password reset. You can find some info on how to do this here:

https://community.spotify.com/t5/Spotify-Answers/How-do-I-reset-my-password/ta-p/1300394