Payed to wrong account..

[antonjanan]

Hello!
I have made a silly silly mistake when getting premium..
I selected "log in with facebook" when choosing account to recive premium. Since I am using my girlfriends old phone I accidentally payed for premium for her spotify account..
Is there anything to be done or are my money lost?

[LordRollin]

Hi antonhanan! That's an awfully nice thing you did for your girlfriend, but I can see why it might be a problem. I am not 100% sure what the policy is on this, but for your best bet at getting this resolved I would recommend getting in touch with support through this form. Please note that you will most likely receive an automated email back from support directing you to the forums or the FAQ page; just ignore that, and reply back directly to that email (even if it comes from a no-reply address), and support should help sort your issue out as soon as they can. Let me know if you have any other questions. Cheers!

[bishmix]

 Hi , I´m having the simular issues. I´m paying premium for my oldest Spotify account, since I logged in with Facebook. But I have another Spotify account with many playlists I rather want to use. I know I can floolow my own account..but do you know if I can swap payment?

[LordRollin]

Hi bishmix! I honestly do not know, but if you can your best bet will be through the link I posted above. Let me know if that does work, it'd be good to know for future reference.