Paying for premium but getting free

[Nick1951]

I am paying for premium but my I phone comes up as free and then asks me if I want to upgrade. I have tried deleting and reloading but it's still the same ?

[LordRollin]

Hi @Nick1951. Sorry to hear you've run into a spot of trouble. Go ahead and take a look at this thread and follow the steps outlined there. That should help get you sorted, but if you're still having any problems, or run into any along the way, please don't hesitate to let me know. Best of luck!